Finance Center Federal Credit Union

They are located in the building I work at. I have never had a bad experience here and will be banking here for quite a while. My interest rate on my credit card is very low and the tellers are always very friendly.

We have been with them for many, many, many years, about 30 years. We have had good service, low fees, no problems. We also have no monthly finance charges. We plan to use them in the future.

I have used them for 9 years. A lot of my friends use them. I would say they provide great service, especially if you are a credit union. I used to have a problem with them and it was just one day because they are credit union, a major bank and it takes a little longer to do some stuff, but as a credit union they are fantastic. I don't have any mortgages, or shares with them. I dropped a check a week ago and before that I hadn't talked to anybody in a little while. I do stuff on line and they are really good about spending time and calling me and stuff like that. I don't really spend money for services with them, sometimes ATM fee for the amount of banking I do most of the time. All my issues are mainly just because of the limitations in being a credit union. Their prices are good. The quality is great. I honestly don't even have to get hold of them sometimes. They are very professional; I never had any single issues with them other than the company's limitation.

Ok, if you don't shop your mortgage with this credit union, you should have your head examined. I saved $114,000, eliminated 10 years of payments, and dropped my interest rate two percentage points. The process was super easy. I talked to branch manager Sherry Sigler on the phone one day about getting a credit card. The subject of mortgage came up and I said sure, I wanted to see if I could save money. The next day, I faxed a couple paystubs and tax returns. Then they scheduled the appraiser who was very knowledgable and thorough. A few days after that I closed. The whole process took a couple weeks and was painless. They even let me keep a copy of the appraisal that they paid for! The credit union requires a checking/savings account in order to get a mortgage. And the best part? They will never sell my mortage to Bank of America or any other big bank who does not care about people as individuals. .