FEDEX KINKO'S OFFICE & PRINT CENTER

I had a ridiculously long 20 min wait. There was one customer in front of me who had 6 packages. There was one employee working in shipping and the other employees just standing around. The main packaging employee called one of the other employees to help a gentleman who was in line behind me. After he was finished he wandered aimlessly off to another part of the store while I stood and waited for another 15 min. If you're in a rush, do not come to this location.

More aggravation than I need to make a few copies. This supposedly self-serve method is confusing to use. I just wanted to go in & make a few copies, pay & be on my way. It took about 20 minutes, mainly standing in line to ask questions behind lots of other people who didn't know how it worked, and with employees who seemed tired of answering stupid questions. I ended up putting it on a charge card at a machine because it was too much of a hassle to pay any other way (as in it's a moneyless system). I wound up with a credit card charge of less than $2. Kinko's was probably charged by the credit card company more than I spent at their store. It was way too much work & frustration for a simple little task.

Copy machines are copy machines- but the helpfulness of the employees at this Kinko's sets them apart.

Overall my experience at this Kinkos is very average. Lissa is great...but she can't overcome the rest of the issues. They are slow and their processes are always changing. It is close, and that is the main reason I go there.

All workers were very unhelpful when I asked them how to go about making the types of copies I needed. They acted as if I was bothering them.

NEEDED SOME POSTERS AND SIGNS PRINTED UP QUICKLY. THEY OFFERED SUGGESTIONS, CALLED WITH FOLLOW-UP QUESTIONS TO MAKE SURE THE FINAL PRODUCT TURNED OUT NICELY, AND CHARGED A FAIR PRICE.

AFTER 3 PHONE CALLS STILL HAVE NOT RECEIVED CARDS. I THINK THIS IS A BIT LONG FOR BUSINESS CARDS.