About us
Airport parking service with complimentary shuttle to/from Indianapolis International Airport (IND) in Indianapolis, IN. Open 24 hours. No reservation required. Complimentary newspaper upon entrance, and complimentary bottled water upon exit sets Fast Park apart from the competition. This is a clean, well-lit, fully-fenced facility with a friendly staff, complimentary shuttle service to/from the airport, and ticket less entry & exit.
Business highlights
Services we offer
Airport parking & free shuttle service
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 9% | ||
| 2% | ||
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| 1% |
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Fast Park & Relax either bought out or is the successor to the former Indy Park Ride Fly USA. When I went to "Park Ride Fly USA" website it shifted me to "Fast Park & Relax." I knew something had changed. Still I used the new company:
After we drove to the new facility with which we were unfamiliar, we stopped at the required entrance area, presented our papers and we were directed to a slot number in their several level garage. We parked, unloaded and a shuttle came right away to pick us up where we had parked our car. The shuttle driver was very polite and did his job well. When I asked him what had happened to the former "Park Ride Fly" I could tell he was 'cagey' about answering my question as to what had transpired with the former company and the new location. I got the feeling I wasn't the only customer who asked that question of whatever driver and clearly the drivers had been given a "company line' to tell customers.
The new Fast Park Relax entity omitted the valet options that were available with the former company. Sure, your car was exposed to the elements as opposed to the new partially open but covered garage in the new venue, but our dissatisfaction with the new company consists of two factors:
The shuttle no longer is allowed to take you to your individual departure gate: Everyone with their luggage gets dropped off on a ground floor and you have to bring all your luggage up an escalator to get to your airline check-in kiosks. That is a hassle.
Secondly, they did away with all valet service: formerly, we could pay for the additional service whereby after you check in, you just drive a few feet away from the check-in booth, and your car was taken by a valet. At the end of your trip and when the shuttle bus picked you up at the assigned gate in the baggage area and the shuttle took you to your car, if you did valet, upon your return, your car would have been washed and they pulled your car up right to you when you got off the shuttle. No more: that service is gone. With the former company Indy Park Ride Fly, if it was winter and you did the Valet option, the staff would have washed the car and the engine running and they had the heat on for you while you loaded your luggage into your trunk. Those perks are all gone with the new company. So we decided we would not use them again and we are going to switch to a private taxi service recommended through Angie's.
They were awesome. It was cold and it was great because they warmed up the car, they came to the curb side so we didn't have to wait. It was great. They took the coupon. There was no problem with redeeming the deal. They have become our clients. We use them frequently now. They are a good company.
Licensing
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