FAIRWAY INDEPENDENT MTG CORP

Hiring Fairway Independent Mortgage Corporation was a huge mistake. Our real estate agent recommended that we work with a loan officer by the name of Matt Goodin.... that was an even bigger mistake!! We met with Matt to discuss loan amount and interest rates. He quoted us a 15 year interest rate of 2.8 75 percent. That sounded great to us and we told him to lock it in that day. A few days later we got an email from him saying he was still floating our rate!! My husband and I were very upset about this and when we talked to him about it he assured us that we would get that rate and not to worry. This was just the beginning of many of his lies, miscalculations and manipulations of fees. It is too upsetting to go on with all of the gory details. In the end he did get us the 2.8 75 percent interest rate he promised but it cost us nearly 7,000 dollars in buy-down points!!! This was our 7th home purchase and we had never experienced anything quite as horrendous as our experience working with Matt Goodin and Fairway independent Mortgage Corporation!! We will be meeting with the branch manager tomorrow to discuss this unethical transaction!! Please think twice about using this company or at least this particular loan officer!

Bryant Gatz was very helpful and professional in all aspects of the transaction. Bryant took plenty of time to discuss the mortgage process and was always a phone call or email away when needed. He was knowledgable in response to all questions and was upfront with all fees involved. His assistant Cheri kept me up to date every Tuesday before closing with a phone call or email. Bryant even showed up at the closing to ensure everything went smoothly. With such an important transaction, I was happy to have Bryant and his team at Fairway working for me.

I worked with Bryant Gatz and I have nothing but amazing things to say with my experience! Top notch communication, he took the time to answer all of my questions in a very timely manner. Willingness to go the extra mile, would pick up documents, worked hand-in-hand with my real estate agent and kept us all on the same page.Bryant was very open and forth coming on all costs, expectations and timelines.Everything was completed in a VERY timely manner; 25 days!!!