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Executive Home Services

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Carpets or Rugs - Clean at Home,

About us

Additional DBA - HOME Inc. Family owned & operated.

Business highlights

26 years of experience

Services we offer

Carpet repair and stain removal, carpet & window cleaning., upholstery

Accepted Payment Methods

  • CreditCard
Reviews
4.8243 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
3%
2
1%
1
1%
Showing 1-25 of 243 reviews
Tiffany A.
Oct 2017
3.0
Yes, I recommend this pro
$1,000
Three girls came out and cleaned a 7000 square foot home. They missed a few areas, master bedroom ceiling fan had huge layers of dust, staircase still had huge layers of dust, I had ask to ask them to redo the downstairs kitchen cabinets. Walking through the home trim was missed, baseboards, door handles were all missed.

HOLLY H.
Aug 2017
5.0
Yes, I recommend this pro
$160
They do a nice job and have been with me for about 10 years.

BARBARA B.
Mar 2017
5.0
Yes, I recommend this pro
I have used Executive Home Services off and on for the past 12 years for home cleaning and don't look anywhere else. Sue knows how to retain good employees who consistently do a great job. And I can count on the same crew coming each time. They do an excellent job!

MARTHA B.
Feb 2017
5.0
Yes, I recommend this pro
unknown

Sally M.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Gail R.
Mar 2016
5.0
Yes, I recommend this pro
$160
We have used their services for almost 10 years and are very satisfied.  The crew does a thorough job and adds some extra "nice" touches.  I've also always been impressed by the owner, Sue Webb---she has been extremely accommodating when we have needed to modify our regular cleaning schedule (every other week).  I can think of only one occasion when the cleaning crew broke something, and it was only a small inexpensive votive candle, but the owner contacted me right away to report it and offered to replace it.  I have recommended this company to neighbors and other family members.
Response from Executive Home Services
"It has truly been a blessing and privilege in serving your home. It means so much to me personally and the business in general to have the support of so many wonderful clients Such as yourself. I thank you from bottom of my heart for the uplifting words. We have experienced many highs and lows over the years, the grace and prayers lifted have really encouraged us to keep on keeping on. This is a very difficult job to do day after day. I love our Ladies and gentlemen, who strive daily to meet and exceed standards and expectations. God bless Sue"

JULIE B.
Feb 2016
5.0
Yes, I recommend this pro
$190
They are fantastic and highly responsible. Never a problem and we will continue to have them as long as we live here.

CARLOS G.
Apr 2014
5.0
Yes, I recommend this pro
$100
There were some issues, but Susan Webb, the owner, resolved them to my satisfaction. I have used their services for many years, and would highly recommend the company.

BRET S.
Jan 2014
5.0
Yes, I recommend this pro
$175

Their cleaning crews are very friendly and do a thorough cleaning each week.  We have very few issues with them.  The one time a room was not vacuumed before they left to complete another job in a hurry.  After I called and informed them, they showed up promptly the next day to complete the work they overlooked.

They have always been willing to help with little occasion extra issues, like helping me clean the garage refrigerator that had a soda can explode in it once.


Our only negative times have been when the cleaning crew comes later in the day and the kids are home from school trying to complete projects or homework and everyone is in everyone's way.  But this is a rare issue and is just worked through each time and we are usually warned when the crew gets scheduled later than usual..  So we can plan accordingly.





Rae H.
Oct 2013
5.0
Yes, I recommend this pro
$110
We have been using Executive Home Services for 8 years and have been extremely happy with both housecleaning and carpet cleaning.  The teams are consistently excellent and always  friendly and courteous.  Their attention to details is amazing and they always leave my house clean and sparkling.
Response from Executive Home Services
"Thanks for the Kind Words of encouragement. It has been most difficult the last couple years with Employees,consistent Training ,and expectations, both for them and from them. This is truly the Most Difficult Job I have ever Had, and yet also the Most rewarding. I feel Like I have 20 Kids and 100 grand Kids-Trying to reward and encourage staff is sometimes very challenging for Us. I don't think we ask for more then is reasonable expectations of staff. However I think the Ratio of 1 in 20 making it through probation is Fairly accurate. We are blessed to have a rare group of men and Women that actually have a Good Work ethic Still. We thank you for the long term Business and referrals you have Given us over the Years and Hope we can continue servicing your home for many years to come. You Made my Day! Happy Halloween! Sue"

GREG B.
Oct 2013
5.0
Yes, I recommend this pro
$140
They always do a complete and thorough job. The staff are friendly and courteous.
Response from Executive Home Services
"Thanks so much for treating us with a report this hallows eve. Flori, Marisol ,and Consuelo are truly one of My Best Crews. They have a Team chemistry Unmatched in the industry, I swear. They always do their Best and Follow up with me is usually pretty good. I always say to staff that we can all improve in every aspect and that One Day maybe progress WILL meet perfection ...LOL Bless you for the Business and Grace you have extended over the Years. Have a Great Halloween!"

Ro K.
Oct 2013
5.0
Yes, I recommend this pro
$137
We have used Sue's service for several years now, starting at our previous home.  Her crew is pleasant and they work hard.  They are punctual and attentive to details.  Sue tries hard to accommodate special needs, such as rescheduling around holidays, etc.  We have no reason to change!
Response from Executive Home Services
"Thank you so Much for the Report. We try to be as consistent as we can, which is not easy in an ever changing world. Dulce and her Team are working really hard to be the Best crew and Leader within the company. She has Grown in so many Ways and She Has such a sweet Spirit. I guess that is Where she got the name Dulce, Which is Sweet in Spanish! We are grateful for the Business and Hope we will be able to Help you with your Home care needs for many Years to come. Happy Halloween! Sue"

BARRY K.
Oct 2013
5.0
Yes, I recommend this pro
$137
I have used this company for 10+ years. They are very reliable and Sue and Joe Webb are willing to work with your schedule and personal needs. If there are any concerns, they are handled immediately by the owners. Since they are so trustworthy and dependable, I hesitate to consider any new options when friends recommend their cleaning service.
Response from Executive Home Services
"Thank You for taking the time to send a report. Accountability has always been important to Us. We appreciate the Longevity and Friendship that has really Inspired Us to continue in this Industry. We look forward to another ten plus! Bless You! Sue"

Nancy H.
Aug 2013
5.0
Yes, I recommend this pro
They do a really good job in the kitchen and bathrooms.  They are almost always on-time and their communication is very good.  Usually a team of 3 people will come.  I would recommend their services to others.
Response from Executive Home Services
"It has Been a true Honor Getting to Know and Work with you over the Years. I always Say we have the Best Clients ever. Each One has become as Family to Us. The Staff Feels this same Way too. We celebrate, we grieve, we Lift each other up and that's the way it should be, with integrity and good work Ethic. We value you and your Business more than we can express."

Jennifer K.
Jun 2013
4.0
Yes, I recommend this pro
$140
While EXHS is not the most thorough clean, they seem to be the best value.  Since I am home during the service, I can catch things that are missed before they leave.  I have had a few disappointments, including a period of being overcharged and appointment times changing randomly.  She has made some last minute changes on my behalf, so I do appreciate the flexibility.  I have also had a few items broken.  While they were replaced or credited promptly, no apology was offered.

SALLY M.
Mar 2013
4.0
$140
Overall it was a positive experience despite some frustrating experiences.

Vicki B.
Nov 2012
5.0
Yes, I recommend this pro
$137
Always goes well.  The group arrives on time and ready to perform the tasks scheduled for this time which are completed on a rotative basis.


JIM F.
Aug 2012
5.0
Yes, I recommend this pro
I have been using them for years.  They are trustworthy, thorough and they are better than most I have used before.  They are fine and superior in their cleaning versus other companies that I have used.  I like the way they function and I am able to have the same team out each time so I don’t have new people going through the home.  I like the stability and the consistency of the team.  I find the owners very easy to work with and very pleasant.  The only downside is that some of them don’t speak English.  The husband does the carpet cleaning and the wife does the housecleaning for me.  The owner cleans the carpets himself and he is dependable, honest trustworthy and knowledgeable.  He uses up to date and latest equipments.  He is easy to work with; he is prompt, timely, and good.  He has been able to remove spots and take care of the problem areas in my carpets.

JIM F.
Aug 2012
5.0
Yes, I recommend this pro
I have used them for years. They are trustworthy, thorough, and better than who I have had before. They are superior in their cleaning versus other companies. I like the way they function and I have the same group of people who come every time. I like that so there isn't anyone else different coming in my home. I like their stability and consistency. I find the owners very pleasant and easy to work with.

BARBARA B.
Jul 2012
5.0
Yes, I recommend this pro
$144
I have used Executive Home Services on and off for the past few years and am always so happy with the quality of work they do. The same team shows up each time (a credit to their hiring and management) and they do an excellent job of getting to all of the details. I highly recommend this business as often as I can.

Rae H.
Feb 2012
5.0
Yes, I recommend this pro
$110
I have used them for 7 years. They are very good. I am very happy with them.
Response from Executive Home Services
"Thank You for Taking the time from your busy schedule to to submit a report. We have appreciated the referrals from you and the opportunity to assist with your Homecare need. It has been our pleasure to serve these many years. We look forward to many More. Sue"

JOANNE L.
Jan 2012
5.0
Yes, I recommend this pro
$250
They have been cleaning for me for close to 6 years. They are timely and do a good job. They are responsive. They call back when I call with a question. They are pretty thorough.
Response from Executive Home Services
"Thank you for taking the time to report to Angie How we have been doing. We strive very hard to do a great Job. In an ever changing world and sometimes cleaning circumstances with changes of tasks and occassionally staff members, it can be challenging. We will work on improving our communications skills and professionalism. We are grateful to have served for this period of time and look forward to many more years to come. Sue"

Bob G.
Oct 2011
2.0
$390
Three people arrived and worked for a little over 4 hours, cost is $90 per hour.  My wife was working upstairs and came down to pay them when they said they were finished.  They were paid and left.  Upon looking around the home after they left my wife discovered several areas that were not cleaned at all.  She call the owner and let her know of her discontent, Susan said she would send them back to re-do things that were not cleaned properly.  They returned again and we are still finding areas that are not clean, or things like streaky glass, dirt and dust.   We have our home in Arizona cleaned by one lady and she charge $60 for the job and does an extremely nice job.  I realize Carmel is not Arizona and we expect to pay more, but not 6 times more for a lousy job.  The people doing the cleaning said they think they had dirty cloths and that is what caused the problem!  Seems like an easy fix to me then, WASH THE CLOTHS PRIOR TO USING THEM!
Response from Executive Home Services
"We cleaned for the this client before and they had a delightful experience- called back and scheduled another cleaning after refinishing floors,patching,sanding and painting. I anticipated that the construction work would have been completed prior to us coming in. When they arrived people were still painting and sanding- after crew left, I did receive call, she reported that they had forgotten a foyer light and one other in another room. I told her I would send them right back- She said they worked hard and were very pleasant felt bad about having to come back. I told her not to worry- but in the end.. said no problem she would do herself.a few hours later an email that the cleaning was basically horrible.she was there the whole time and they worked continuously dusting, washing and cleaning all that was accessible. We are not infalliable but truly desire to be and our goal is true customer satisfaction.I made arrangements to send crew back and they redid several areas- I am not sure this was a fair accessment based on the construction activies still going on in this house.We are bonded ,insured and do stand behind our work. I suggest they change the air filters or within hours of any cleaning if work dry wall is floating in the air it will built up and be obvious. - Next time I will not schedule until construction is completed and the time is unlimited to complete the cleaning.Sorry to see it end on a bad note for them.We wish them the best - Here and in Arizona Susan Webb"

Ellen R.
Jul 2011
5.0
Yes, I recommend this pro
$110
Even though I had to wait quite a while to get on the schedule, once the work was scheduled all went well. The woman arrived on time,did a very good job in a very reasonable amount of time. I was very pleased.
Response from Executive Home Services
"We appreciate your Business and are Really Happy Niki was able to complete your requests satifactorily.Thank you for taking the time to send in a report to other Members. We take Pride in Being a Good referral and Look forward to hearing from You again. Enjoy your Summer. Sue Webb"

MARC S.
Jul 2011
5.0
Yes, I recommend this pro
$158
They do housecleaning, once every 2 weeks.  They do a good job and are always punctual.  They are reasonably priced and I will continue to use their services in future.
Response from Executive Home Services
"Members, It has been a priviledge to Service your Home since 2007. A lot of things can go amuck over that length of time, But we have tried to stay as consistent as possible.We have appreciated your Grace on the recent occassion we arrived early and It was inconvenient.Many people do not think last minute changes are a big deal - But in order for us to be able to give rather accurate ETA it is crucial complying to the 24 hour change/cancel notification.We thank you for taking the time from your Busy Schedule to send in a report.We look forward to continuing to provide Great Service. Sue Webb"
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Showing 1-25 of 243

Licensing

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FAQ

Executive Home Services is currently rated 4.8 overall out of 5.

Executive Home Services accepts the following forms of payment: CreditCard

No, Executive Home Services does not offer free project estimates.

No, Executive Home Services does not offer eco-friendly accreditations.

No, Executive Home Services does not offer a senior discount.

No, Executive Home Services does not offer emergency services.

No, Executive Home Services does not offer warranties.