Executive Home Services
About us
Additional DBA - HOME Inc. Family owned & operated.
Business highlights
Services we offer
Carpet repair and stain removal, carpet & window cleaning., upholstery
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
7% | ||
3% | ||
1% | ||
1% |
"It has truly been a blessing and privilege in serving your home. It means so much to me personally and the business in general to have the support of so many wonderful clients Such as yourself. I thank you from bottom of my heart for the uplifting words. We have experienced many highs and lows over the years, the grace and prayers lifted have really encouraged us to keep on keeping on. This is a very difficult job to do day after day. I love our Ladies and gentlemen, who strive daily to meet and exceed standards and expectations. God bless Sue"
Their cleaning crews are very friendly and do a thorough cleaning each week. We have very few issues with them. The one time a room was not vacuumed before they left to complete another job in a hurry. After I called and informed them, they showed up promptly the next day to complete the work they overlooked.
They have always been willing to help with little occasion extra issues, like helping me clean the garage refrigerator that had a soda can explode in it once.
Our only negative times have been when the cleaning crew comes later in the day and the kids are home from school trying to complete projects or homework and everyone is in everyone's way. But this is a rare issue and is just worked through each time and we are usually warned when the crew gets scheduled later than usual.. So we can plan accordingly.
"Thanks for the Kind Words of encouragement. It has been most difficult the last couple years with Employees,consistent Training ,and expectations, both for them and from them. This is truly the Most Difficult Job I have ever Had, and yet also the Most rewarding. I feel Like I have 20 Kids and 100 grand Kids-Trying to reward and encourage staff is sometimes very challenging for Us. I don't think we ask for more then is reasonable expectations of staff. However I think the Ratio of 1 in 20 making it through probation is Fairly accurate. We are blessed to have a rare group of men and Women that actually have a Good Work ethic Still. We thank you for the long term Business and referrals you have Given us over the Years and Hope we can continue servicing your home for many years to come. You Made my Day! Happy Halloween! Sue"
"Thanks so much for treating us with a report this hallows eve. Flori, Marisol ,and Consuelo are truly one of My Best Crews. They have a Team chemistry Unmatched in the industry, I swear. They always do their Best and Follow up with me is usually pretty good. I always say to staff that we can all improve in every aspect and that One Day maybe progress WILL meet perfection ...LOL Bless you for the Business and Grace you have extended over the Years. Have a Great Halloween!"
"Thank you so Much for the Report. We try to be as consistent as we can, which is not easy in an ever changing world. Dulce and her Team are working really hard to be the Best crew and Leader within the company. She has Grown in so many Ways and She Has such a sweet Spirit. I guess that is Where she got the name Dulce, Which is Sweet in Spanish! We are grateful for the Business and Hope we will be able to Help you with your Home care needs for many Years to come. Happy Halloween! Sue"
"Thank You for taking the time to send a report. Accountability has always been important to Us. We appreciate the Longevity and Friendship that has really Inspired Us to continue in this Industry. We look forward to another ten plus! Bless You! Sue"
"It has Been a true Honor Getting to Know and Work with you over the Years. I always Say we have the Best Clients ever. Each One has become as Family to Us. The Staff Feels this same Way too. We celebrate, we grieve, we Lift each other up and that's the way it should be, with integrity and good work Ethic. We value you and your Business more than we can express."
"Thank You for Taking the time from your busy schedule to to submit a report. We have appreciated the referrals from you and the opportunity to assist with your Homecare need. It has been our pleasure to serve these many years. We look forward to many More. Sue"
"Thank you for taking the time to report to Angie How we have been doing. We strive very hard to do a great Job. In an ever changing world and sometimes cleaning circumstances with changes of tasks and occassionally staff members, it can be challenging. We will work on improving our communications skills and professionalism. We are grateful to have served for this period of time and look forward to many more years to come. Sue"
"We cleaned for the this client before and they had a delightful experience- called back and scheduled another cleaning after refinishing floors,patching,sanding and painting. I anticipated that the construction work would have been completed prior to us coming in. When they arrived people were still painting and sanding- after crew left, I did receive call, she reported that they had forgotten a foyer light and one other in another room. I told her I would send them right back- She said they worked hard and were very pleasant felt bad about having to come back. I told her not to worry- but in the end.. said no problem she would do herself.a few hours later an email that the cleaning was basically horrible.she was there the whole time and they worked continuously dusting, washing and cleaning all that was accessible. We are not infalliable but truly desire to be and our goal is true customer satisfaction.I made arrangements to send crew back and they redid several areas- I am not sure this was a fair accessment based on the construction activies still going on in this house.We are bonded ,insured and do stand behind our work. I suggest they change the air filters or within hours of any cleaning if work dry wall is floating in the air it will built up and be obvious. - Next time I will not schedule until construction is completed and the time is unlimited to complete the cleaning.Sorry to see it end on a bad note for them.We wish them the best - Here and in Arizona Susan Webb"
"We appreciate your Business and are Really Happy Niki was able to complete your requests satifactorily.Thank you for taking the time to send in a report to other Members. We take Pride in Being a Good referral and Look forward to hearing from You again. Enjoy your Summer. Sue Webb"
"Members, It has been a priviledge to Service your Home since 2007. A lot of things can go amuck over that length of time, But we have tried to stay as consistent as possible.We have appreciated your Grace on the recent occassion we arrived early and It was inconvenient.Many people do not think last minute changes are a big deal - But in order for us to be able to give rather accurate ETA it is crucial complying to the 24 hour change/cancel notification.We thank you for taking the time from your Busy Schedule to send in a report.We look forward to continuing to provide Great Service. Sue Webb"
Licensing
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