DREXEL INTERIORS
About us
Locally owned and operated, Indiana has been home to Drexel Interiors for over 30 years.Unique to the home remodeling industry, Drexel offers a wide variety of products, colors, and styles, at competitive prices along with top quality service and installation. We are committed to meeting all your cabinet, countertop, flooring, and tile needs with the highest level of customer satisfaction. Whether you have needs for residential or commercial, you can count that our professional representatives will work closely with you throughout your project from your initial visit through the final completion, from stock to full custom designs. We are not only committed to meeting your expectations, but exceeding them. We encourage you to stop by our 17,000 square foot showroom to see what makes us different and stand above the rest. We look forward to meeting you!
Services we offer
Kitchen and bath remodeling, and tile. We work with your builder/contractor or individual retail needs., backsplash, cabinets, countertops, flooring
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
61% | ||
8% | ||
13% | ||
14% | ||
5% |
We are so very disappointed because the sales pitches were fantastic. We were excited about doing business with Drexel. Never again. They were to give us a touch up kit. Never received. They ordered us stain (that we paid for) that would match the cabinets for a shelf we were putting in and the stain was even close to matching.
Because I do not have good things to say, I would rather end this because it would just be a bash session. Buyer beware and best of luck.
"Thank you very much for taking the time to do such a kind review. We are very glad you are happy with your cabinets and service from Drexel."
After a great deal of searching for a vendor to paint our new construction home we settled on Drexel. We closed on a Friday and Drexel was there Saturday, Sunday, Monday, and Tuesday painting our home. Him and his crew (yes, he is there during the job) did a fantastic job on the house without leaving a mess or trashing the house in the process. We went with different colors for each room of the house and our rate reflected this added complexity. Still, given the size of the work (3,000 square foot home) and the number of guys he had on the job 3K was a bargain.
"Thank you for taking the time to rate your experience with Drexel. We truly appreciate your business!"
"Thank you for business and we are very proud and happy that you enjoyed your experience with Drexel. Your referral is also very much appreciated."
"Thank you for taking the time to give us a such a kind review. It is very much appreciated. Please allow Drexel to continue to service all your kitchen and bath needs."
As for the tiling, we've been waiting for two weeks now for Drexel to get back with us about repairing the tile in the entryway and, unsurprisingly, haven't heard a peep. My wife even called them more than a week after her first call, to which someone on the phone told her it was unusual to wait more than 48 hours for a return call and that someone WOULD be getting back with her this time within that window. Well, here we are almost a full week later and we still have received no call.
What's disappointing about all this is that Drexel repeatedly said one of the reasons why the cost of some of their materials was higher than of comparable products at the Home Depot or Lowe's is because of the and quot;serviceand quot; that comes with it. Next time, we'll be going to Lowe's or the Home Depot since we've seen what and quot;serviceand quot; you get from Drexel.
I was sorely disappointed with this company and had planned to do total flooring in my home with them later this year (and had informed them of this), but that will not happen. While I realize this was not a big order for this company, I was amazed at the total lack of concern for customer service, the fact that I will never use them again, or that they have lost any business from a contractor that had not used them before and never will.
Licensing
State Contractor License Requirements
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