DIRECT PLUS INC

Great, the prices are great but after that the server is better than any other furniture or big box store I've shopped at over the years. The shopping experience is also hassle free. They will help if you want it or if you just want to browse and be left alone they are happy to do that. I've NEVER experienced that any any furniture store ever.

I've been a direct plus member for a couple years. Recently I've purchased a complete kitchen including counter-tops from Jim at Direct Plus. Jim is excellent when it comes to kitchen design knowledge, he provided detailed quotes, and was happy to make adjustments to the design or quote if needed.. I installed the kitchen myself with no issues and then had Tremain tile and granite install the counter tops and sink (purchased thru direct plus). Everything worked out flawlessly.

unknown

It was extremely easy and very pleasant experience.

I have used them throughout the years. They are honest and professional.

They are easy to deal with, they are a smaller company. They have good customer service and the pricing is good as well.

We have worked with them a lot and they have always been very good. They are very customer oriented and they provide a lot of personal service

I have always had excellent results with Direct Plus. I have been using them for years and for two houses. I would highly recommend them. The things I’ve bought have lasted forever and I haven’t needed to replace them.

I wasn’t happy with how the process turned out. The wicker chairs that I bought we had some issues with. I feel they were poorly manufactured and the screws were loose. We sent them back but it never seemed like the issue was completely resolved.

They have been wonderful through the years I have used them. I feel like the service is competent and they really try to work with you to find whatever it is you are looking for. They are good at providing the help you need to figure out cost, delivery arrangements, and things like that.

unknown

It has been great using their service. Their staff is very helpful. They are really knowledgeable about furniture so they able to tell what is available. They are also helpful in picking out pattern and styles.

They're great to work with and I highly recommend them.

They were very helpful, the dining set costs over $6000 in retail stores, so we saved over half and more than made up for the small yearly membership fee. They communicated well on all parts of the sale and delivery. We were very pleased and are maintaining our yearly membership because the prices are unbeatable!

I WENT INTO THE WAREHOUSE TO LOOK AT THE QUALITY OF THEIR FURNITURE PER THE SUGGESTION OF AN EMPLOYEE. I ACCIDENTALLY STEPPED ON A TABLE TOP THAT WAS LYING ON THE FLOOR. IT WAS A DARK ROOM AND I DIDN'T SEE ANYTHING LYING ON THE FLOOR. THE TABLE TOP WAS SCARRED UP AND THE OWNER CALLED ME, WAS VERY RUDE AND THEN SUGGESTED THAT I SHOULD HAVE KNOWN THAT THERE WERE PIECES ON THE FLOOR. I SAID I DIDN'T SEE ANYTHING. AND THEN THAT THIS COST HIM $315 AND DON'T EVER COME BACK IN HIS STORE AGAIN.

OTHER FURNITURE STORES WERE MUCH MORE EXPENSIVE FOR THE SAME MAKE AND MODEL. THEY WOULD NOT ALLOW USING MY OWN FABRIC. DIRECT PLUS HAS A MEMBERSHIP FEE. I HAD GOTTEN HUNTER DOUGLAS, DUNCAN GAS GRILLS. THEY OFFER A LOT OF WELL KNOWN BRANDS. I HAVE GOTTEN HUNTER DOUGLAS BLINDS, DUNCAN GAS GRILLS, ETC. THEY CHARGE FREIGHT TO THEIR CLIENTS TO BRING IN THE FURNITURE. PLUS THE CUSTOMER IS RESPONSIBLE TO PICK UP OR HAVE IT DELIVERED.