D ROB HEATING & COOLING LLC

I dislike that they were rude, unprofessional, did not answer the phone when they were late, and they lost my unit. It came on June 1st, but was delivered on June 5th. They did not find or pick up my unit until June 15th. They stated that they had my unit, and scheduled my appointment on 6/20. They called on 6/20 and stated that they did not have my unit, but thought they did. After fighting with my home owners warranty to send someone else out here. They said that they could not, and finally located my unit on 6/23. The company came out on 6/24 to install my unit and stated that it was not the right size, and that I gave them the wrong size for my house. A new unit had to be purchased by the installer personally, and it was installed on 6/27. It was the absolute worst service in the world. The unit worked. It works fine and it's a brand new unit. I'm happy with that. The hottest months of the year I was without AC and it was miserable. I would recommend them to find another business.