CLASSIC CLEANERS
About us
As a full-service, locally owned cleaner since 1985, Classic Cleaners understands its discriminating customers’ needs and preferences. How much starch do you like? Do you prefer shirts hung or folded? Sleeves creased? How about sweaters? We’ll hang or fold them. These little details matter to us, and they’re at the fingertips of each of the service associates who serve your cleaning needs. To keep your wardrobe looking and feeling its best, we implement the latest, most effective dry cleaning and laundering technologies, backed by decades of hands-on experience and ongoing training in stain removal and restoration. Our customers’ time is precious. Classic Cleaners’ modern conveniences include 24-hour drop-off at 12 of our 18 locations, and 24-hour pick-up lockers at eight locations. In addition, we offer free home delivery within a wide service area. E-mail messages let you know when your cleaning is ready and inform you of monthly specials. Our Customer Connect interface lets you check your account 24/7 to see where your clothes are in real time and review all charges. Should you ever have an issue with the service or cleaning results you receive, your customer service associate will be happy to help, and executives of the company are also happy to address any issues personally.
Business highlights
Services we offer
Alterations, Area Rug Cleaning, Bridal Gown Restoration & Preservation, Customer Rewards Program, Dry Cleaning (Eco-Friendly Fluid), Family Wash, Households Cleaning, Monthly Specials, Shirt Laundry, Shoe Polish & Repair, Weekly Specials.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 14% | ||
| 14% | ||
| 14% | ||
| 0% |
"Thank you for taking the time to submit such a wonderful review! We're happy to have you as a new customer. We appreciate your business and look forward to cleaning for you again."
"Dear, [member name removed] - You are absolutely right in being offended by our employee's attitude. This situation took place at our NW store in Zionsville and we agree with how you rated the employee that assisted you. That employee is no longer with the company. We pride ourselves on great customer service all the time and we are always working on how we can better the customer experience. We apologize for the ex-employees behavior and thank you, sincerely, for your review."
When they called just two days later I was not hopeful. Sure enough, the stains remained on the clothes and I still had to pay $20. I took them home and treated them as I had the others, removing almost all traces of the stains.
I cannot fault a dry cleaner that cannot work miracles. ie. if I can't remove the stain and he can't remove the stain, that's ok. But I shouldn't be charged $20 for something you failed to do and I can do at home. I'd be scared to take my other garments there, because they aren't knowledgeable or careful enough to do the job properly.
Licensing
State Contractor License Requirements
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