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Reviews
4.85 Reviews
Showing 1-5 of 5 reviews
CHRIS M.
12/2006
mortgage broker
 + -1 moreunknown
Description of Work: I have used Charter One Mortgage for two original mortgages, one refinance and one second mortgage. Each experience has been great. I have worked with Steve White each time and his attention to detail, knowledge of mortgages (and finance as a whole) and professionalism is outstanding. They are very competitive on rates and can have some creative financing options that really saved a lot of money.
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Yes, I recommend this pro
Aaron and Jennifer B.
10/2005
mortgage broker
 + -1 moreTHE RATE WE RECEIVED WAS EXCELLENT AND THERE WERE NO CLOSING COSTS OR FEES. AFTER SPEAKING TO INITIAL LOAN COUNSELOR AND GETTING APPROVED, CLOSING WAS SCHEDULED AT CHARTER ONE BANK AT MARSH ON 116TH ST. IN CARMEL. THE STAFF AT THE CHARTER ONE BANK THERE IS FRIENDLY AND HELPFUL. ONE BIG PROBLEM INVOLVING ORIGINAL LOAN PAYOFF. WE WERE TOLD THAT THE AMOUNT WOULD BE VERIFIED (THERE WAS A MANDATORY 3 DAY WAIT AFTER CLOSING) AND IT WAS NOT SO INTEREST CONTINUED TO ACCUMULATE AND FULL AMOUNT WASN'T PAID OFF. THANKFULLY WE RECENTLY DISCOVERED THAT THE ORIGINAL HOME EQUITY LOAN WAS NOT PD OFF AND HOPEFULLY CHARTER ONE WILL DO AS THEY TOLD US THEY WOULD AND SUBMIT LETTER TO ORIGINAL LOAN SO OUR CREDIT ISN'T AFFECTED. WE ARE A LITTLE UPSET ABOUT HAVING TO PAY $60 TO THE OLD COMPANY WHEN WE THOUGHT THAT THIS WAS TAKEN CARE OF. THIS IS OUR 1ST TIME REFINANCING SO WE WILL KNOW TO DOUBLECHECK EVERYTHING NEXT TIME. OVERALL THE EXPERIENCE WAS MUCH BETTER THAN THE FIRST COMPANY WE USED, THOUGH.
Description of Work: REFINANCED HOME EQUITY LINE OF CREDIT FROM A DIFFERENT BANK INTO A HOME EQUITY LOAN WITH CHARTER ONE.
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Yes, I recommend this pro
MICHELLE N.
10/2005
mortgage broker
 + -1 moreOVERALL OUR EXPERIENCE WAS GREAT!
Description of Work: WE USED CHARTER ONE MORTGAGE AS OUR LENDER WHEN BUYING OUR HOUSE. WE WERE VERY HAPPY WITH THIS LENDER OVER SOME OF THE OTHER THAT WE LOOKED INTO. NO ONE TRIED TO PRESSURE US INTO AN ARM WHEN THE INTEREST RATES WERE 5.75%, WHICH JUST DID NOT MAKE SENSE TO US. JILL WADE DID A WONDERFUL JOB ANSWERING OUR MANY QUESTIONS AND WAS A PLEASURE TO WORK WITH.
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Yes, I recommend this pro
ANNA S.
10/2003
mortgage broker
 + -1 moreJOEL EPSTEIN WAS VERY FRIENDLY, ONLY COMPLAINT IS IT TOOK TWO MONTHS TO GET A COPY OF APPRAISAL.
Description of Work: REFINANCED FIRST AND SECOND MORTGAGES INTO ONE. OPENED ONE EQUITY LOC.
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Yes, I recommend this pro
$375
10/2000
mortgage broker
 + -1 moreBRETT BOSTON WASA PLEASURE TO WORK WITH LONG-DISTANCE.HE IS A TRUE PROFESSIONAL.
Description of Work: COMPLETE VA MORTGAGE FINANCING ON MY CURRENT HOME.
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Yes, I recommend this pro
Contact information
10333 N MERIDIAN ST, Indianapolis, IN 46290
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mortgage Companies
FAQ
CHARTER ONE MORTGAGE is currently rated 4.8 overall out of 5.
No, CHARTER ONE MORTGAGE does not offer free project estimates.
No, CHARTER ONE MORTGAGE does not offer eco-friendly accreditations.
No, CHARTER ONE MORTGAGE does not offer a senior discount.
No, CHARTER ONE MORTGAGE does not offer emergency services.
No, CHARTER ONE MORTGAGE does not offer warranties.
CHARTER ONE MORTGAGE offers the following services: PURCHASING, REFINANCING, SECOND MORTGAGES, ETC.
Contact information
10333 N MERIDIAN ST, Indianapolis, IN 46290