CHARTER ONE MORTGAGE
About us
MORTGAGE CENTER.
Services we offer
ETC., PURCHASING, REFINANCING, SECOND MORTGAGES
Reviews
4.85 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-5 of 5 reviews
CHRIS M.
Dec 2006
unknown
Aaron B.
Oct 2005
THE RATE WE RECEIVED WAS EXCELLENT AND THERE WERE NO CLOSING COSTS OR FEES. AFTER SPEAKING TO INITIAL LOAN COUNSELOR AND GETTING APPROVED, CLOSING WAS SCHEDULED AT CHARTER ONE BANK AT MARSH ON 116TH ST. IN CARMEL. THE STAFF AT THE CHARTER ONE BANK THERE IS FRIENDLY AND HELPFUL. ONE BIG PROBLEM INVOLVING ORIGINAL LOAN PAYOFF. WE WERE TOLD THAT THE AMOUNT WOULD BE VERIFIED (THERE WAS A MANDATORY 3 DAY WAIT AFTER CLOSING) AND IT WAS NOT SO INTEREST CONTINUED TO ACCUMULATE AND FULL AMOUNT WASN'T PAID OFF. THANKFULLY WE RECENTLY DISCOVERED THAT THE ORIGINAL HOME EQUITY LOAN WAS NOT PD OFF AND HOPEFULLY CHARTER ONE WILL DO AS THEY TOLD US THEY WOULD AND SUBMIT LETTER TO ORIGINAL LOAN SO OUR CREDIT ISN'T AFFECTED. WE ARE A LITTLE UPSET ABOUT HAVING TO PAY $60 TO THE OLD COMPANY WHEN WE THOUGHT THAT THIS WAS TAKEN CARE OF. THIS IS OUR 1ST TIME REFINANCING SO WE WILL KNOW TO DOUBLECHECK EVERYTHING NEXT TIME. OVERALL THE EXPERIENCE WAS MUCH BETTER THAN THE FIRST COMPANY WE USED, THOUGH.
MICHELLE N.
Oct 2005
OVERALL OUR EXPERIENCE WAS GREAT!
ANNA S.
Oct 2003
JOEL EPSTEIN WAS VERY FRIENDLY, ONLY COMPLAINT IS IT TOOK TWO MONTHS TO GET A COPY OF APPRAISAL.
Homeowner
Oct 2000
BRETT BOSTON WASA PLEASURE TO WORK WITH LONG-DISTANCE.HE IS A TRUE PROFESSIONAL.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
CHARTER ONE MORTGAGE is currently rated 4.8 overall out of 5.
No, CHARTER ONE MORTGAGE does not offer free project estimates.
No, CHARTER ONE MORTGAGE does not offer eco-friendly accreditations.
No, CHARTER ONE MORTGAGE does not offer a senior discount.
No, CHARTER ONE MORTGAGE does not offer emergency services.
No, CHARTER ONE MORTGAGE does not offer warranties.