Mr. Castellanos and his crew were a pleasure to work with throughout. I had four companies come out to give us an estimate, and we decided on this one based on price and Angie's List reviews. Edgar was quick to contact us with the proposal and quick to schedule the work, yet flexible when I told him I needed more time to get HOA approval for paint color. We hit a big snag that almost crashed the deal when, by chance, I realized that they were not planning to paint the vinyl siding, even though the proposal said it would be painted. When I pointed this out to Edgar, he apologized for the typo, then took full responsibility. I had never had a house painted before, and didn't realize that siding CAN be painted but is usually not needed, and requires special care to do it right. The crew had already bought the paint for the trim and power washed the house, so I said that I would pay for all that, but I thought it best if we just went with another company. At this point I wasn't sure if I could trust them. (Again, I am a newbie to this house-painting thing!) Edgar said that he would stand by the written proposal and paint the siding at a loss to keep our business, and would offer a 2-year warranty. I still felt that I should go with someone else, but said I would talk to my husband and get back to him the next day. He said he understood, and was completely respectful and understanding throughout our conversation. That evening, he texted me with more information about paint for vinyl siding (choosing a light color, with the right formulation, and maybe waiting for drier weather for better adhesion). He did not pressure me, but he wanted me to know that he would do the job right. OK, so to help me with my decision, I contacted one of the painters who had giving us an estimate, thinking we would maybe go with them. I explained the situation, and he said that it sounded like an honest error in the proposal, that I should NOT paint the siding, and most important, that Edgar must be a good guy to offer to paint the siding at a loss. So we stuck with Edgar, and I'm glad we did. The crew worked quickly and carefully, doing the prep work one day, then replacing bad wood and beginning the painting the next. Each day they cleaned up thoroughly. Edgar stayed in contact with me by text, checking to see if I had any questions or concerns. The work was done within a few days. Yesterday, Edgar came to inspect the work with me. There were tiny areas on the front door around the hardware that needed touching up, and he did that work himself right away. He found a couple of inches of siding that did not get cleaned (which I hadn't noticed!), so he took care of that too. He even took $200 off the original estimate because of the typo that had caused me to reconsider. All this to say: Castellanos Services deserves their Angie's List award. I highly recommend them to anyone who is looking for a trustworthy, professional, and careful painter.