Carlisle Plumbing Co

Thanks for being honest, reliable, and knowledgeable. You could've taken advantage and charged me a small fortune but you didn't--and for that, I cannot thank you enough

They found out it was outside the pit but within 5ft. which would require a backhoe for digging. They had to wait 2 days in order to let the gas company come out and mark the lines. They came promptly when they said they would and the leak was within the 5ft, in fact it was just outside the pit. They did a great job and the price was well within the quoted price $1200-$1500 it actually came in on the low side.

Good. We send them out and get no complaints, pricing is reasonable, and they always try to get us on the schedule ASAP. 

I'm sold on them as far as plumbers. We have had quite a bit of work done by them over the years, and we keep calling them back.

See notes above. One of the worst customer service experience I have seen.

Very profesional punctual great job. He had reasonable pricing, it was not too outrageous.

in a word - perfect!

Carlisle Plumbing Co

The job went very well, and I liked Carlisle Plumbing Co.
I liked the fact that he didn't charge me an arm and a leg.
I liked fact that he didn't try and sell me on a bunch of stuff that I really didn't need.
And he could have because, I wouldn't have known any better.
He just fixed the problem.

I liked that they were prompt and they did what they said they were going to do. I didn't compare prices so I don't know how they stack up, but I would probably use them again.

Their prices were competitive with everybody else. I had no problem with the quality of their work. I liked their promptness in coming out and giving me the estimate. They came on time.

The plumber called ahead to reconfirm the appointment, spent a lot of time explaining the various causes, and made a small repair. He was very honest and answered all our questions. We have since used this company for other repairs and have been pleased.

When my toilette stopped working, I called my home owner's warranty company. They told me that I would be getting a call from Carlisle Company and if I did not hear from them to call them. Carlisle Company called me within an hour. My roommate was home and they said they would be able to get to my house that day to fix the tiolette. (I was out of town). I received a call from my roommate later that day to say they had fixed the toilette. Awesome, I thought. When I came back in town, I kept hearing the water in the tiolette running, non-stop. I tried jiggling the handle and nothing worked. My roommate was going to be home the next day and I was going to be out of town again. I called the company and they took my roommate's phone number and said that they would call her and be there that day. Two days later (i"m still out of town) I get a call from my roommate that they had just called her, but unfortunately she was working and would not be able to go to my house. That's the day I realized they didn't call her the day they promised. They knew that the work they did had not been completed correctly and there was water running non-stop and didn't even call for two additional days. I ended up having someone else come and fix the water running issue that they caused. I don't think the flapper was replaced correctly because every few flushes you have to fix the chain. I am very disappointed, and will have someone else more reliable fix that issue.

They worked quickly and neatly and came in below estimate.

They were very prompt. They were very courteous. They were helpful and answered all of my questions. I've been real pleased. They always explained and showed me the things that were wrong. I felt like I could really trust them.

I'm trying to get my house ready for sale and this has caused problems. For starters they ran the backhoe into 2 trees and the maple tree may not survive. They tore up both sides and the back of my yard instead of just tearing up one side. I was going to save part of the patio, but they drove their truck right over the paver stones which I now have to build a deck to cover that mess up. Another company came to inspect our crawl space and determined that the finger system from the septic tank that Carlisle did wasn't tapped, so everything in crawl space was getting wet. Carlisle did come fix that at no cost but didn't really want to be there or apologize for missing that. Due to their lack of respect for my patio and yard, I'm going to have to find a deck builder and landscaper to repair the problems that Carlisle created and they're financially responsible for, which is why I signed up for Angie's List. I wouldn't recommend them to others.

THE PLUMBER CAME OUT AND DID A LOT OF UNNECESSARY WORK TO CLEAR A CLOG IN A LINE WHERE I KNEW THE CLOG WAS. THEY FINALLY CAME OUT WITH AN AUGER AND IN 30 MIN. IT WAS DONE. IF THEY HAD JUST CLEARED THE CLOG THE BILL WOULDN'T HAVE BEEN SO HIGH, ($70/HOUR ) THEY TRIED TO CHARGE ME $280, BUT WE FINALLY SETTLED ON $145.