BUSSELL PIANO SERVICE

Piano Tuning

About us

Robert is a Registered Piano Technician member (RPT) of the Piano Technician's Guild. Registered Piano Technicians are professionals who have committed themselves to the continual pursuit of excellence, both in technical service and ethical conduct. The Piano Technicians Guild grants this credential after a series of rigorous examinations that test skill in piano tuning, regulation and repair. Robert also has specialized training with Steinway, Yamaha, and Yamaha Disklavier pianos.

Business highlights

44 years of trusted experience

Services we offer

PIANO TUNING, REGULATION, VOICING, REPAIR, AND YAMAHA DISKLAVIER SERVICE.


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.056 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 56 reviews

david T.
04/2019
5.0
piano tuning
  + -1 more
Very well. Experienced and did a fine job.
Description of Work: Tuned our piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOE M.
02/2019
5.0
piano tuning
  + -1 more
Great attention to detail. Good craftsman. Knows his business. Very happy with his services. Used Angie's list $20 off coupon.
Description of Work: Piano Tuning and Minor Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anita M.
01/2019
5.0
piano tuning
  + -1 more
Bob arrived on time and was professional throughout.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SANDRA G.
11/2018
5.0
piano tuning
  + -1 more
Mr. Bussell is a highly qualified piano technician that fully met my need to tune my piano. I will use him for future tuning and piano concerns.
Description of Work: Raise the pitch of my Acrosonic piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracie L.
11/2018
5.0
piano tuning
  + -1 more
Excellent service. Responsive. Would hire again
Description of Work: piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anita Z.
11/2018
5.0
piano tuning
  + -1 more
Bob was awesome, he was punctual, professional, and he went the extra mile. Even after tuning, he knew it didn’t sound right, he had my husband hold a light, while he looked and looked to see what the problem was. Finally found a pencil that somehow got in the piano. But I appreciate him going the extra mile like that. Now we can really hear the difference in the sound. And he only charged an extra $10 for all that.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

PHIL Z.
11/2018
5.0
piano tuning
  + -1 more
Bob did a fantastic job tuning our piano. He is very knowledgable about his craft and we highly recommend him!
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Daniel J.
06/2018
5.0
piano tuning
  + -1 more
Great experience - on time and quality job. Courteous and professional.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL B.
05/2018
5.0
piano tuning
  + -1 more
Excellent, Bob was prompt and professional, he even came back to address a minor issue a couple of weeks later. Pricing was very reasonable (Angie's List discount applied to cost). The piano sounds better than it has in years!
Description of Work: Tuning of an upright piano that is decades old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg B.
11/2017
5.0
piano tuning
  + -1 more
Was very knowledgeable and did a nice job in a 1.5 hr visit.
Description of Work: He tuned a 1926 Steinway that hadn't been tuned in quite a few years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina H.
11/2017
5.0
piano tuning
  + -1 more
Bob promptly as scheduled, and did a fantastic job tuning my piano! He is knowledgeable, professional, and personable. After tuning my piano, he gave me a verbal report as to the condition of the piano in general. Would definitely recommend. In fact, I am going to call my next door neighbor as soon as I finish this to give her Bob's name and number.
Description of Work: piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Beth H.
10/2017
5.0
piano tuning
  + -1 more
The first thing he noticed was that the legs were not installed correctly and the piano could have fallen anytime - they were also not locked in. So rather than telling me I needed to hire a professional piano mover to properly set up the piano, he worked on it and we were able to straighten out the legs and get them properly locked and installed correctly. The piano tuning process was very quick and my piano sounds great. There were 2 charges - 1 for the installation of the pedals and legs and then the piano tuning. It had been 15-20 years since the piano had been tuned. Tuning was $170 and the installation/repair of legs was $75. $20 off for Angie's List Coupon
Description of Work: I have a petite baby grand piano that had not been tuned in many years. I relocated to Indy 3 years ago and needed to have it tuned and also the pedals were not installed from the move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Richard S.
04/2017
5.0
piano tuning
  + -1 more
Bob Bussell is a master of his craft. There's no doubt about it. I met him 15 years ago when he was then working for Meridian Music, and he has become one of the state's finest piano technicians.
Description of Work: Tuning of Steinway L Grand, fixed sustaining pedal, which was not put in correctly by movers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

William K.
03/2017
5.0
piano tuning
  + -1 more
Bob came out to tune an almost 30 year old piano. I got it for free on Craigslist so I wasn't sure of the condition of the internals or the quality. He had to do a pitch raise along with a tune. He was very thorough and also answered every question I had about the piano. The piano now sounds great and I believe it will be in the family for years to come.
Description of Work: Pitch raise and tune of a Wurlitzer 2960

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary Beth O.
02/2017
5.0
piano tuning
  + -1 more
Excellent service and results. Prompt, professional, completed work thoroughly and completely. Piano had not been tuned for 10-15 years and now sounds terrific.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

LINDA O.
02/2017
5.0
piano tuning
  + -1 more
Excellent experience. Was able to schedule within a week at a time that fit into my work schedule. Mr Bussell gave me the the price over the phone based on the type of piano I had and the years since it was tuned. He showed up exactly on time. It took him about 45 minutes to complete the job and the charge was 20$ less than he quoted as he gives a discount to Angie's List members.
Description of Work: My piano needed tuning - it had been about 10 years since previous turning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael W.
01/2017
5.0
piano tuning
  + -1 more
Service was excellent, very informative, will most definitely be calling them again.
Description of Work: Piano tuning and fix broken key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joan S.
12/2016
5.0
piano tuning
  + -1 more
I had not had the piano tuned for several years; he tuned it beautifully and also scientifically using a computer program to visually "see" the tone match. Very professional and friendly. I will definitely use his service again.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karlee M.
11/2016
5.0
piano tuning
  + -1 more
It went great. I'd use him again and would recommend his services.
Description of Work: Did a great job tuning my piano and telling me what was needed without over-servicing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Justin Z.
08/2016
5.0
piano tuning
  + -1 more
Bob was very nice, professional, and responsive in communication. Because the piano was so old and out of tune, he also gave it a pitch raise, and it sounds great now! Would not hesitate to recommend.
Description of Work: We received an old piano from a family member that had not been tuned in a long time so we called Bussell Piano Service to tune it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz O.
08/2016
5.0
piano tuning
  + -1 more
As good as you could possibly want - prompt, friendly, spent enough time to do the job well.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz O.
08/2016
5.0
piano tuning
  + -1 more
Bob was punctual, polite, and did a first-rate job. Consummate professional. Definitely will use again (and we won't wait a decade this time either!)
Description of Work: Tune Piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nicole B.
04/2016
5.0
piano tuning
  + -1 more
punctual, good communicator and listener, gave me what I needed and expected for a very fair price (gave me the AL new customer discount). Sounds great, will be using him again in 6 months.
Description of Work: Steinway baby grand was fully tuned, he repaired a sticking Bb, adjusted hammer/action on another key, and replaced a broken string

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

becky G.
03/2016
5.0
piano tuning
  + -1 more
Called Bob and made an appointment for him to tune my piano which hadn't been tuned for at least 25 years. He showed up on time and got right to work. He did an excellent job tuning the piano and got it back in great shape. He's a nice guy and very professional. I will use him again and would recommend him to anyone needing this service.
Description of Work: Bob tuned my piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

AUDREY C.
03/2016
5.0
piano tuning
  + -1 more
The work was done in a timely manner, but great care was given to being careful, looking for any problems, and not being satisfied with less than achieving a fine degree of tuning. Having been around other piano service people, I consider Mr. Bussell to be a master at his craft and the best I have ever known.
Description of Work: Mr. Bussell inspected two pianos (a Yamaha and a Brodmann), changed the pads in their moisture conditioning systems, and tuned both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240
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Contact information

224 W BANTA RD, Indianapolis, IN 46217

bussellpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning

FAQ

BUSSELL PIANO SERVICE is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:30 PM

BUSSELL PIANO SERVICE accepts the following forms of payment: Check,MasterCard,Visa
No, BUSSELL PIANO SERVICE does not offer free project estimates.
No, BUSSELL PIANO SERVICE does not offer eco-friendly accreditations.
No, BUSSELL PIANO SERVICE does not offer a senior discount.
No, BUSSELL PIANO SERVICE does not offer emergency services.
No, BUSSELL PIANO SERVICE does not offer warranties.
BUSSELL PIANO SERVICE offers the following services: PIANO TUNING, REGULATION, VOICING, REPAIR, AND YAMAHA DISKLAVIER SERVICE.

Contact information

224 W BANTA RD, Indianapolis, IN 46217

bussellpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:30 PM