Brown's Flooring logoApproved Pro
Approved Pro

Brown's Flooring

Flooring, Carpet Installation, Hardwood Flooring Service,

About us

Bob Workman, owner and operator of Brown's Flooring, welcomes you to our showroom to view the many flooring selections we offer; take home samples to be sure your new flooring works in your home's lighting; and, receive a free estimate - no obligation. Brown's Flooring has been serving Indianapolis and it's surrounding areas since 1984. Bob has been in the business for over 20 years and has owned Brown's Flooring since 2004. Uses subs (which have been with company for minimum 15 years up to 30 years). Cost is determined by the job. Ask about angie's list discount (cannot be used with any other offer).

Business highlights

Veteran owned and operated
Family owned & operated
Women owned and operated
LGBTQ+ Friendly
41 years of experience

Services we offer

Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.

Services we don't offer

Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.9458 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 458 reviews
John K.
Apr 2022
5.0
Carpet Installation
Yes, I recommend this pro
$9,000
We could not have been happier. Bob, the owner, was very helpful throughout the process. The installers, Keith and his son Justin, did a fantastic job. They were very skillful, professional and very personable. We highly recommend Brown’s Flooring.
Response from Brown's Flooring
"Thanks [Member Name Removed]. It was a pleasure working with you."

Carol L.
May 2021
2.0
Flooring, Contractor Service
I did not use them as they were unable to match the LVP in my living room (it was a natural oak color). Justin had come out to measure to sand, stain & seal those areas but another flooring company said my current hardwood couldn't be sanded as it was too thin & likely would ruin the floor. Justin might want to get some training on this so he can identify that situation.

Marcus P.
Apr 2021
5.0
Flooring
Yes, I recommend this pro
$3,657
Everything went great. We originally had Brown's install laminate in our entry way, living room, sunroom and kitchen. That was in 2019. They did a great job and we really enjoyed working with Bob. We recently decided to continue with the same flooring throughout the remainder of the home. Bob was able to find the same flooring and also made sure we had the same installation crew that did such a good job the first time. Everything went just as expected - fantastic! There were a couple large heavy bedroom furniture items that they had to work around but no problem. When they did the office there was a very heavy desk and credenza that they worked around and no problem again! We would definitely recommend this company and Bob for any flooring need.

Martha S.
Mar 2021
5.0
Carpet Installation
Yes, I recommend this pro
$713
Great! Bob is so friendly, let me take home samples, came out for a free estimate and measurement. His pricing is fair and was able to have the install done in a timely manner. I would highly recommend.

Ben S.
Jun 2020
5.0
Flooring, Hardwood Flooring Service + 1 more
Yes, I recommend this pro
$5,600
Floor looks great. Had some hiccups but not their fault. The installation crew was great. You can tell they were being very tedious, transparent, and worked non stop. We are very happy with the floors.
Response from Brown's Flooring
"Thanks, it was a pleasure working with you!"

Michael W.
May 2020
5.0
Flooring
Yes, I recommend this pro
$4,600
FANTASTIC! Can't recommend Brown's enough! Incredibly professional, and easy to work with. Fair price, and timely installation. Bob and the team made sure that we were absolutely satisfied with the job. Ken (the installer) was highly professional, and left our house cleaner than anyone else that has ever worked on our house.
Response from Brown's Flooring
"Thank you! It was a pleasure working with you. Bob"

I.Kay R.
Feb 2020
5.0
Flooring
Yes, I recommend this pro
$1,000
Excellent service and workmanship. Good honest company to work with.
Response from Brown's Flooring
"Thanks very much! Nice working with you as well."

James H.
Sep 2019
1.0
Flooring, Carpet Installation
I set up an appointment for Bob to come out and give me a quote. I received call the next day that he wouldn't come out and give me a quote because he didn't want to be the 3rd person to give me a quote. Seriously that's how this guy runs a business? Plus he was a jerk on the phone. Very poor professionalism and I am glad that I didn't do business with them.
Response from Brown's Flooring
"Mr. [Member Name Removed] lives an hour away from the store, already had 2 quotes and stated to my wife he had already placed a deposit with one of the companies. Doesn't make much sense. We're sorry for any trouble we may have caused."

Frank W.
Sep 2019
5.0
Flooring
Yes, I recommend this pro
$125
Brown Flooring responded within 24 hours of our inquiry. We agreed by phone to work together but delayed starting the project due our travel schedule. They completed the work to our full satisfaction. The repair / installer personnel were great Even though it was a very small job -- the owner of the business --Bob Workman -- personally checked to see if we were satisfied.

Gary C.
Sep 2019
5.0
Flooring
Yes, I recommend this pro
The work was completed fast and looks great!

LINDA H.
May 2019
5.0
Carpet Installation
Yes, I recommend this pro
$1,208
Great ~ repeat customer.
Response from Brown's Flooring
"Thanks [Member Name Removed] !!! Bob"

LINDA H.
Apr 2019
5.0
Flooring
Yes, I recommend this pro
$4,880
Meticulous job.
Response from Brown's Flooring
"Thanks so much. Look forward to working with you again."

Kim A.
Jan 2019
5.0
Flooring
Yes, I recommend this pro
$4,900
Bob came out and measured. I went to his shop and picked out flooring and carpet. Bob wrote up the estimate on the spot, clearly itemized and thorough explanation. Reasonable price. Charles and his crew ( 3 guys) were on time every day, courteous, professional. When they ran into an issue with the plywood floor they encountered under the carpet, they figured it out within the hour and the fix they came up with worked perfectly. Only charged me $200 for this fix, which added a lot of extra time and effort on their part. Mess and noise were minimal. Crew started working immediately upon arrival and worked steadily through the day. They had to take a bed apart and move some furniture around. They reassembled the bed and returned furniture to original location. White baseboard trim was installed after the floor was down and was accurately cut and installed. Hardwood floor is beautiful and solid underfoot, no squeaking, no bumps or raised areas. Carpet on stairs is beautiful and installation is flawless. Whole experience from start to finish was stress free and handled professionally. Highly recommended.
Response from Brown's Flooring
"Thanks so much, it was a pleasure doing business with you! Great pics !!!!!"

Anne B.
Nov 2018
5.0
Carpet Installation
Yes, I recommend this pro
Our experience with Brown's Flooring was excellent. They replaced carpet in the living room, dining room, stairs, hallway and 4 bedrooms. From the carpet selection to installation everything went smoothly. The installers were punctual, friendly and did a great job. We were very pleased and would definitely recommend Brown's.
Response from Brown's Flooring
"Thank You! It was a pleasure working with you."

Dorijean K.
Oct 2018
5.0
Flooring
Yes, I recommend this pro
$6,016
They did a fabulous job. They got me on the schedule quickly and everything was ordered and installed within a few weeks. They even came out on their day off to finish up when part of the supplies were delayed.
Response from Brown's Flooring
"Thank You!!!"

Carl S.
Oct 2018
5.0
Flooring
Yes, I recommend this pro
$4,000
The installer was meticulous about everything and did a beautiful job.
Response from Brown's Flooring
"Thanks [Member Name Removed]!!"

LISA W.
Aug 2018
5.0
Hardwood Flooring Service
Yes, I recommend this pro
Good. The guy that came out and did the work. He took pride in his work.
Response from Brown's Flooring
"Thank you [Member Name Removed]! Bob & Shannon"

DAVID N.
Jun 2018
5.0
Flooring
Yes, I recommend this pro
It was a very good service. On time, professional, great company.

Jane T.
Jun 2018
5.0
Flooring
Yes, I recommend this pro
They did a good job of installing the floor and we were happy with the result.

Judith R.
Jun 2018
4.0
Flooring
$6,000
The installers were very nice punctual and professional. However three months after the installation there were spots that have pulled apart. I went into the store and was told in cold weather they would constrict. They told me to come back in the spring if I still had the problem. I went back and they told me that someone would come out. The installer came out and told me that he would have to get some filler and would be back. I have never seen him since that time. I went into the store again to ask but they repair my floors, the owner told me with such a happy face that they had a 4000 square-foot job downtown and his installer was busy. They would get back to me. My floors still are repaired.
Response from Brown's Flooring
"During the 4000 sf job, the installer tried to reach customer on 3 occasions. Come to find out, customers doesn't check voicemail on home phone. That was the only number we were given!"

John B.
May 2018
5.0
Flooring
Yes, I recommend this pro
$3,600
knowledgeable sales people...experienced professional installers...good job

LISA D.
Apr 2018
5.0
Flooring
Yes, I recommend this pro
$3,400
It was great. The work was performed at my elderly mother's home. Brown's was very accommodating. Bob was great to work with during the initial measuring and ordering. Dwayne was one of the installers. He was punctual, knowledgeable and pleasant to work with.

Eric G.
Oct 2017
5.0
Carpet Installation
Yes, I recommend this pro
Wonderful experience all the way through! Great help in choosing in show room, appointment to measure rooms. Installation was superior, as crew has been installing for Brown's for 20+yrs! Cleaned up after finished, SO appreciated. I liked that they did not rush install into one day as we had many rooms to do. We are repeat customers and will definitely use again!

Dan S.
Oct 2017
5.0
Flooring, Hardwood Flooring Service + 1 more
Yes, I recommend this pro
Wonderfully! Brown's Flooring's in-store people were very knowledgeable when talking about their products. Their installer was outstanding, did a great job, and even fixed a few things that weren't a part of the contract. Job done well at a good price. We are very happy with the new flooring!

MARILYN S.
Oct 2017
5.0
Carpet Installation
Yes, I recommend this pro
Did a wonderful job
...
Showing 1-25 of 458

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Brown's Flooring is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 10:00 AM - 2:00 PM Sunday: Closed

Brown's Flooring accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Brown's Flooring offers free project estimates.

Yes, Brown's Flooring offers eco-friendly accreditations.

Yes, Brown's Flooring offers a 5% senior discount.

No, Brown's Flooring does not offer emergency services.

Yes, Brown's Flooring offers warranties.

Brown's Flooring offers the following services: Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.

Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.