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Broad Ripple Appliance
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
$10 off a qualified repairs for Angie's List members. Call us today for details! With 27 years of business, Broad Ripple Appliance services all major appliances. Visit our showroom featuring vintage & new parts, reconditioned appliances all with 60 day warranty.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Large Appliance Sales & Repair.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8810 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
4% | ||
2% | ||
1% | ||
1% |
Showing 1-25 of 810 reviews
DAVID O.
Dec 2024
I can't speak highly enough about Brad at Broad Ripple Appliance. He knows his business, explains things thoroughly, and gives you exactly what you need. He's a gem. And the company's pricing is more than fair.
Danny L.
Nov 2023
Brad was professional. He called me right back, knew the issue, ordered the replacement part and was out within a couple days. Fair price and great customer service. He also gave me some tips and tricks on how to keep my dishwasher clean and running well. Highly recommend!
Audrey I.
Feb 2023
Quick to respond. Professional and efficient.
Meredy J.
Nov 2022
Brad, from Broad Ripple Appliance, responded to our Armis insurance claim very promptly. He was in the area today and called us. He arrived within 30 minutes, gave us the estimate, recommended replacing the dishwasher rather than repair, due to cost of parts and labor. He was very knowledgeable, efficient and professional. Thank you, Brad. We will definitely use you and Broad Ripple Appliance if we need future work done on any appliances.
Paul B.
Sep 2022
They are very knowledgeable they told me different ways on how to maintain the machine.
Kathy T.
May 2022
Contacted me the next day after request placed and able to come early and repaired dryer quickly. Cost was below what I expected. Will call again if another appliance breaks down .
Response from Broad Ripple Appliance
"Thank you for calling and using Broad Ripple Appliance, we appreciate your business."
JANICE M.
Oct 2021
They've always been good
Danny H.
Oct 2021
Office scheduled me ASAP and Brad called and came right out to fix my dryer. Showed me the broken belt and replaced it with a stronger one. Easy and fast fix, fair price, and super nice and professional service pro. I'll certainly call them next time I have any other appliance issues. Highly recommend!
Response from Broad Ripple Appliance
"Thank you for the great review. We appreciate your business & look forward to providing any future service needs."
MIKE T.
Jun 2021
Brad knew exactly what was wrong within fifteen minutes. Brad was honest, fair and timely.
William G.
Apr 2021
Great. He called to let us know when he would be there. He came in and fixed the problem in 20 minutes.
Response from Broad Ripple Appliance
"We appreciate your business. Thanks for the review."
Mr K.
Feb 2021
Great service - scheduled next day, arrived on time, worked quickly and efficiently, left the area in better shape than it was before. Recommended for appliance repair.
Response from Broad Ripple Appliance
"Thank you for the review. We are always pleased when our customers are satisfied."
Karen B.
Jan 2021
great; dryer works now. Very fast response and they squeezed me in the next day and everything works now.
Response from Broad Ripple Appliance
"Thank you [Member Name Removed]. It was OUR pleasure to be able to serve you. Thanks for calling Broad Ripple Appliance."
Kathleen W.
Dec 2020
Brad came out and immediately knew what to do to fix the panel on my dishwasher. He told me how to avoid additional suds build up in the dishwasher. In addition Brad taught me how to clear and reset my garbage disposal. His information was extremely useful. And I am very grateful for his help. I will definitely use Broad Ripple Appliances in the future
Leonard D.
Nov 2020
The repairman Brad adjusted the fan motor and it fixed the problem. While he was here I asked him about the icemaker and he replaced it for me. The price was half the amount I expected it to be.
Tom H.
Oct 2020
Very thorough inspection and explanation which indicated that new dishwasher is needed. Repairman was very knowledgeable and recommended BOSCH brand for replacement.
Ruby G.
Oct 2020
My VERY old GE washing machine developed a small leak underneath. Called Broad Ripple since I had used them for the same issue back in 2016. Asked for Brad to come out again since I knew from the previous service that he was very well informed on working with older machines since he's worked on them for many, many years. Unfortunately, this time it was not fixable. The inner tub had developed a rust spot and was slowly deteriorating. You can't replace this part anymore. This is a 30 year old GE machine and I've held onto it as long as possible since new ones are basically throw away machines....5 years and buy a new one. Brad gave me great advice about buying a new machine which I appreciated very much. If you have an older machine, call Broad Ripple Appliance and ask for Brad to service. He's the best!! Even with a newer machine, I'd still ask for him to service if I ever need it. Paid $64.95 for the service call.
Response from Broad Ripple Appliance
"Thank you [Member Name Removed], you are too kind. We appreciate the nice review & look forward to taking care of your appliance repair needs in the future."
Susan L.
Oct 2020
The receptionist was very friendly and helpful. They sent Brad to take a look. Brad has 40 years of experience with appliances. He diagnosed and fixed the problem in about 30 minutes. He explained what he was doing while he worked and gave us other helpful information about the appliance and its likely lifespan. Great experience all around. We would trust them 100% with our next appliance issue.
Response from Broad Ripple Appliance
"Thank you for your review. No one likes to call for service but, we try to make it as painless as possible. We appreciate your business."
STEVE S.
Oct 2020
Very good experience. Dryer was making random squealing noise. I called on a Tuesday and set up appt on Thursday morning. Brad showed up right on time and quickly diagnosed and showed me the problem which was bad drum roller. He also showed me a pulley which was worn, and while it’s fine for now, he recommended replacing it now while the dryer is apart since it’s only a $20 part.
Jeffrey Z.
Sep 2020
We found our new go to appliance repair shop! Very impressed with their knowledge and service. They came out quickly and fixed the dryer issue at a very reasonable price. Highly recommended!
Marsha T.
Aug 2020
Perfect. The repairman came at the promised time He was on time The repairman knew immediately what was needed. He secured the parts and quickly made the repair. I felt the price was quite fair. My 24-yr-iold washer is still going. (smile)
Rick G.
Jul 2020
Brad called and set an appointment. He arrived as scheduled, and, repaired the problem very efficiently. He was polite, and answered my questions concerning this problem, and, questions about future possible repairs. Yes I will call them as the need arises.
Donna A.
Jul 2020
He was very nice he was in and out and answered my questions and also told me they work on other appliances
Christine S.
Jun 2020
Dryer repair
BEVERLY R.
Jun 2020
Brad is a gentleman, professional, knowledgeable, and had some suggestions for me. Unfortunately he said repairing my refrigerator was cost prohibitive. He charged me $0 for the call and diagnostics. And for that he has a customer for life!
Chad K.
Jun 2020
They sent a very knowledgeable person out who was able to find the problem right away. We got an estimate quickly and the work was done right then. I will definitely call them again.
Licensing
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FAQ
Broad Ripple Appliance is currently rated 4.8 overall out of 5.
Broad Ripple Appliance accepts the following forms of payment: CreditCard
No, Broad Ripple Appliance does not offer free project estimates.
No, Broad Ripple Appliance does not offer eco-friendly accreditations.
No, Broad Ripple Appliance does not offer a senior discount.
Yes, Broad Ripple Appliance offers emergency services.
No, Broad Ripple Appliance does not offer warranties.