BRENT'S LAWN MOWER SALES & SERVICE

It went terrible.  Not a trustworthy supplier.

unknown

unknown

unknown

unknown

Repaired satisfactorily, done promptly and reasonably priced.

sharpened some blades and changed the oil in a couple of mowers. Comes right to your house.

Contacted this company for repair parts for an Arien's tiller they sold me, which was overpriced. When I contacted them the salesman was rude and unprofessional. He told me they didn't have time to look for the part and said he had to put me on hold then abruptly hung up on me. This is the third time I have had problems with Brent's. The first time I took in a snowblower to be repaired and was charged $35 up front and was told it would be fixed in about a week. Two weeks later I called them to see what was taking so long and was told they can't fix it by Brent himself. I asked why I was told that it would be fixed and charged $35 up front and all I got was a song and dance job. Second time I bought a John Deere tractor from him and he refused to put any warranty on it whatsoever. He used the excuse that it was to expensive for him to fix if the ignition system went bad on it. He charged me over $1300 for this used machine so I should have had some kind of warranty on it. Do not go here for any machine or repairs as they are not reputable in any way by my experiences.

Everthing seemed reasonable to me and he's not too fair away from me. I was having trouble starting my mower and he was able to fix it.

First I have used them several times in the past, for lawn mowers, trimmers, and chain saws. Their work, cost, quality, turn around time are all excellent. I would definitely recommend them to everyone. If they can't fix it nobody can.

This was my first time using Brent's. I was looking for someone new to do this work for me as I was dissatisfied with my previous shop. I contacted 3 different shops and Brent's gave me the best estimate over the phone. I knew they were a reputable company based on other Angie's List reviews, so I went with them. I took my mower to their shop and they stuck with their estimate and told me I should have my mower back whithin the week. They charged me exactly what they estimated, no add-ons or hidden costs, and I had my mower back within the week as stated. I am very please so far. I'll know for sure when I gas-up my mower and start using it again.

They did a good job. They were professional about it. They had it back when they said they would. Everything went well with that.

Ok, took in mower that would not start. They got it running and operable.

He has prompt service and does the job right the first.

I walked in carrying the gas powered weed eater that wouldn't start. Before I got halfway to the service counter, or even stated why I was there, he (I believe it was the owner) blurted out that the weed eater wasn't worth fixing, and walked away from the counter. I didn't even have a chance to respond. Guess he really didn't want to sell me a new weed eater either, because I was totally ignored for the several minutes that I looked at them. Very rude. I took my weed eater to another shop and got it fixed.

I had bought my lawn mower from Brent's about three years ago. Recently it started running roughly and would stall frequently. After it stalled it would take about 20 minutes for me to be able to restart the mower and would stall again after a while. I took the mower to Brent's on August, 31 and the technician said the problem may have been a bad ignition coil. He said he would look at it and give me a call if the estimate exceed $100. On September, 5 they called me and informed me that the problem was caused by water in the fuel line. They fixed that problem, changed the spark plug, and sharpened the blade. It worked fine the next time I mowed my yard.

Very good experience. Fixed what was broken and didn't throw in unnecessary repairs.

THIS 25 YEAR OLD SNOWBLOWER WAS SERVICED QUICKLY AND COST EFFECTIVELY TO READY IT FOR YET ANOTHER SEASON. THE MACHINE WORKS FINE AND IS READY FOR WINTER AFTER BEING SERVICED INCLUDING NEW SPARK PLUG AND OIL CHANGE. THE SERVICE TECHNICIAN EVEN HELPED ME LOAD IT INTO MY CAR TRUNK FOR TRANSPORT HOME. THIS IS SECOND TIME I HAVE USED BRENT'S FOR THIS SERVICE.

I TOOK IT IN, I THINK THEIR PRICING IS VERY REASONABLE, AND THEY CALL ME WHEN IT IT'S READY. THEY ARE VERY PROFESSIONAL, THEIR SHOP IS ORGANIZED AND CLEAN. I WILL CONTINUE TO USE THEM.

BRENT WAS VERY HELPFUL IN HELPING ME SELECT A NEW RIDING MOWER. HE EXPLAINED ALL THE FEATURES AND BENEFITS OF BOTH THE ZERO TURN AND THE TRADIONAL RIDER. HE EVEN LET ME TRY THE ZERO TURN IN HIS LOT. I DID NOT BUY FROM HIM ONLY BECAUSE I DID NOT FEEL THAT I COULD COMFORTABLY CONTROL THE ZERO TURN.

THE REPAIR WAS DONE IN A TIMELY MANNER. THERE IS A CHARGE FOR PICK-UP AND DELIVERY SO WE DID THIS OURSELVES AND SAVED $65. THE WORK WAS WELL DONE AND THE 25 YEAR OLD SNOWBLOWER WORKS FINE.

IT IS A GREAT PLACE TO DO YOUR MOWER BUSINESS. YOU CAN TRUST THIS GUY. HE DOES NOT COMPETE WITH THE BIG STORES ON THE INITIAL PRICE, BUT HE IS THERE TO TAKE CARE OF YOU WHEN YOU NEED HIM.

JUST EXCELLENT...WOULDNT GO ANYWHERE ELSE/VERY HONEST AND TRUSTWORTHY

unknown

THEY COMPLETED THE WORK FASTER THAN ANTICIPATED. THEY EVEN FILLED UP THE GAS TANK. MOWER STARTED ON FIRST PULL.