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the first time we used them it went well, they were in the neighborhood and we asked them to come look at our trees and they came and gave a estimate, came back and did the work. On a second try for a trimming the owner gave a date, no show, gave another date, no show. We unfortunately will have to find another company. The owner really knows about trees and is friendly with very competitive pricing but is not reliable.
We were really excited and started talking to our neighbors about good days to schedule our tree trimming. Finally we had a chance to call the owner with the information from his business card. On the first call we apparently called him at home because it was chaos in the background and the woman who answered thought we had the wrong number at first. She put the owner on the line and he asked us to call back in 2 weeks because he was so behind and refused to schedule any appointments. We understood but thought it was a bit weird.
Second phone call in 2-3 weeks we left a message and have still not had a return phone call. All in all, the guy was friendly in person and the work he did on the neighbor's tree was awesome. But, his contact information on his business card was unprofessionally linked to his home. When we did get a hold of him he was unprofessional about scheduling and never returned our second call. He will not be receiving our business or our recommendation.
We have a few calls out to new tree trimming companies. Our new estimate is scheduled for a few hours from now and we can only hope they are more professional than this company. Disappointed.
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