Bone Dry Roofing

VERY NICE. SENT IN CONTRACT BY FAX AND THEY DIDNT CALL BEFORE THEY CAME OUT TO FIX THE ROOF.

STEVE CURTIS IS A JOY TO WORK WITH. UNFORTUNATELY, THE EMPLOYEE WHO DID THE ROOF WORK WAS LESS SO. IN THE END, WE GOT WHAT WE WANTED.

MY FIRST EXPERIENCE WITH THEM WAS GREAT. IN THE END, I TOLD KEITH I WOULD TAKE MY BUSINESS ELSEWHERE.

THEY QUOTED US 150 OVER THE PHONE. THEY SAID THEY WOULD MAIL OUT A QUOTE FOR US TO SIGN AND SEND BACK. WE NEVER GOT IT SO WE ASKED THEM TO FAX IT. THEY NEVER DID FAX IT. THEY SHOWED UP TO DO THE WORK AND I ASKED IF THERE WAS SOMETHING I NEEDED TO SIGN AND THEY SAID NO. AFTER WORK WAS DONE, THE BILL WAS $50 OVER THEIR PHONE ESTIMATE. THEY WERE ALWAYS REALLY HARD TO GET A HOLD OF. IT USUALLY REQUIRED SEVERAL CALLS TO GET A CALL BACK. NOT VERY RESPONSIVE.

THEY WERE VERY HARD TO REACH FOR AN ESTIMATE. WHEN THEY DID SHOW UP THEY WERE LATE. I LIKED THE ESTIMATE, BUT I COULD NOT GET A HOLD OF THEM FOR A WEEK. WHEN THEY DID CALL, THEY WENT UP ON THE PRICE. I WENT WITH SOMEONE ELSE.

THEY DID A GREAT JOB. THEY CHARGED EXACTLY THEIR QUOTE, AND WERE POLITE AND RELIABLE.

INEXPERIENCED SALESMAN DID NOT KNOW THEIR PRODUCT AND WHAT THEY COULD AND COULD NOT DO. PROVIDED ESTIMATE AND CONTRACT FOR WORK, AFTER COMPLETING SOME OF THE WORK CAME TO MEMBER AND INFORMED THAT THEY COULD NOT COMPLETE THE JOB AS IT WAS NOT THE MATERIAL THEY DEALT IN. SHOULD HAVE KNOWN THIS FROM THE BEGINNING. MEMBER HAD TO CONTACT ANOTHER PROVIDER TO FINISH WORK.

REMOVED OLD ONE AND PUT ON A NEW ONE, DID IT ON CHRISTMAS EVE AND HAD IT DONE IN ONE DAY!!! IN THE COLD TOO!!!

THE PEOPLE AT THIS COMPANY ARE GOOD TO WORK WITH.

VERY FRIENDLY, DID GOOD WORK, MATCHED NEW SHINGLES WITH OLD AS WELL AS POSSIBLE. HIGHLY RECOMMEND.

WE HAVENT HAD ENOUGH RAIN TO TEST THE REPAIRS MADE, SO FAR, SO GOOD.

VERY PROMPT AND COURTEOUS, PROVIDED GOOD COUNSEL AND REASONABLE ESTIMATES.

ONLY ESTIMATE, PRICE WAS HIGHER THAN COMPANY WE USED.

A GOOD COMPANY DOING GOOD WORK. IM VERY HAPPY WITH THE JOB. IF ONLY THEY COMMUNICATED AND FOLLOWED THROUGH ON THEIR VERBAL COMMITMENTS BETTER, I WOULD HAVE BEEN COMPLETELY SATISFIED.

BONE DRY WAS THOROUGH IN THEIR EXPLANATION, EXECUTION, AND CLEAN-UP. WE DID NOT FIND SO MUCH AS A NAIL AFTER THEY LEFT. THE WORK WAS FINISHED IN 2 DAYS.

THE PROBLEM WAS NOT RESOLVED, AFTER MONTHS AND MOTHS. STAFF WAS GREAT, BUT MANAGEMENT WAS THE PROBLEM.

THEY DID NOT CALL BEFORE COMING OUT, LIKE THEY SAID THEY WOULD. DID NOT RING THE BELL .AND NOW THE SHINGLES ARE BUCKLED IN PLACES, SO THE JOB DOES NOT LOOK DONE. WAS NOT PLEASED WITH SERVICE AND TOLD HIM ABOUT IT. HE SAID HE WOULD COME BACK BUT WOULD NOT RETURN MY PHONE CALLS. DID NOT SHOW UP WHEN HE SAID HE WOULD. FINALLY SHOWED UP AND DEDUCTED 50.00 OFF MY BILL. EVENTUALLY SATISFIED OVERALL. (EDITED 1/23/01 CA)

GOT A HIGH ESTIMATE, BUT I WAS GONNA PAY IT, BUT NOW WONT DO WORK.

LEFT SEVERAL MESSAGES AND ABOUT 5 DAYS LATER THEY CALLED BACK. I WANTED AN APPOINTMENT, BUT THEY COULD NOT DO IT ON THE DAY I WANTED THEM TO DO IT. ACTED LIKE THEY DIDNT WANT MY BUSINESS.

THEY WERE VERY COURTEOUS ON THE PHONE, EVEN THOUGH IT TOOK THEM 4 DAYS TO RETURN MY PHONE CALL.

DID NOT DO A GOOD JOB OF CLEANING UP NAILS FROM DRIVEWAY AND YARD. HAD TO CALL THEM BACK.

WE CALLED 4 TIMES FOR AN ESTIMATE. THE FIRST TIME THEY CANCELLED WITHOUT EVEN TELLING US. SECOND TIME, SHOWED UP BUT WAS UNABLE TO PROVIDE AN ESTIMATE. THIRD AND FORTH TIMES, NO ON SHOWED UP. THIS COMPANY DOES NOT DESERVE A HIGH RATING.

VERY POOR AT ANSWERING CALLS. ONE TIME NEVER HEARD BACK FROM THEM. THE WORK IS CHEAP BUT NO RELIABLE. THEY HAVE BEEN OUT TO FIX THE SAME THING AND IT STILL ISNT FIXED.

TO TALK TO THE OWNERS, BE SURE TO GET THEIR CELL PHONE NUMBERS, NOT THE OFFICE

THE RECEPTIONIST WAS VERY RUED. WHEN I CALLED TO GIVE HER THE INFO ABOUT MY PROBLEM SHE TOLD ME SHE DIDNT WANT TO HEAR IT AND SHE WANTED TO ONLY SET UP AN APPT. AND DID NOT WANT TO HEAR ME OUT. I ALSO B/C OF THE PROBLEM I CANCELLED THE APPT. AND THE RECEPTIONIST DIDNT EVEN TELL HIM AND THEY SHOWED UP.