Bone Dry Roofing

WILL GET ESTIMATE FROM BONE DRY IN THE FUTURE WHEN I AM READY TO REPLACE MY ROOF.

BECAUSE OF THE EXPERIENCE MY MOTHER HAD WITH BONE DRY, WE WILL PROBABLY USE THEIR SERVICES SHOULD OUR HOME HAVE ANY PROBLEMS IN THE FUTURE.

CALLED A HALF HOUR BEFORE THE APPOINTMENT AND SAID THE ESTIMATOR WAS ON VACATION. I HAD CANCELLED OTHER APPOINTMENTS FOR THIS AND IT RUINED MY DAY.

THEY NEEDED TO RETURN ONCE TO DO THE JOB PROPERLY. LONG WAITING TIME BETWEEN FIRST ASSESSMENT OF THE PROBLEM AND ACTUAL WORK DONE - 2 TO 3 WEEKS.

BE READY TO COMMUNICATE WELL! DID A GREAT JOB!!

THEY WERE VERY HONEST. I WAS CALLED BY THEIR REPRESENTATIVE BECAUSE HE WAS GOING TO BE 15 MINUTES LATE. VERY PROFESSIONAL.

THE D SCORE FOR PROFESSIONALISM IS RELATED TO LACK OF CONSIDERATION TO FOLLOW-UP WITH PHONE CALLS AND KEEP ME INFORMED OF THEIR TIME FRAME.

MAN SEEMED NICE BUT HE SEEMED DISORIENTED. THE WORK WAS GREAT.

HAD TO CALL THEM TWICE AND THEN GAVE UP ON THEM COMING BACK OUT. FINALLY THEY SHOWED UP WHEN I WAS NOT AT HOME. DIDNT CALL AHEAD OF TIME TO LET MEMBER KNOW THEY WERE COMING. LEFT A SOFT SPOT AROUND ONE SIDE OF CHIMNEY. HAD TO HAVE SOMEONE ELSE FIX IT. MEMBER FELT SHE WAS TAKEN ADVANTAGE OF.

THEY DID A ROOF FOR THIS MEMBER IN 1999 AND HE DIDNT CHARGE FOR THE CURRENT JOB. THEY ARE VERY NICE

BONE DRY FIXED THE PROBLEM AND DIDNT CHARGE FOR ANYTHING. THIS IS THE SECOND TIME THEY HAVE DONE THIS FOR THE MEMBER! "THEY GET TWO THUMBS UP" PER MEMBER. THEY WERE BOOK BUT THEY GOT RIGHT TO THE MEMBER!

MANAGEMENT WAS GOOD BUT THE WORKERS WERE SLOPPY AND NEED TO COME BACK TO CLEAN UP. NOT THE BEST EXPERIENCE.

MANAGEMENT WAS GOOD BUT THE WORKERS WERE SLOPPY AND NEED TO COME BACK TO CLEAN UP. NOT THE BEST EXPERIENCE.

THEY WERE SLOW TO RESPOND TO MY REQUEST FOR AN ESTIMATE, BUT ONCE THAT WAS OUT OF THE WAY THERE WERE NO OTHER DELAYS.

NEVER SHOWED UP. WE HAVE CALLED THEM 3 TIMES SINCE AND THEY HAVENT RETURNED OUR CALLS.

MEMBER WAS VERY PLEASED WITH WORK ALSO STATED THE COMPANY WAS VERY PROFESSIONAL IN THEIR WORK FOR HER

MADE REPEATED CALLS TO FIX MINOR THINGS - PICKED UP 12 NAILS IN MY DRIVEWAY AFTER THEY LEFT, SHINGLE IN FRONT IS STILL STICKING UP, SHINGLE IN BACK HAD A LOOSE NAIL LAYING UNDER IT, WOOD BROKEN AND POORLY REPAIRED WHEN INSTALLING NEW FLASHING. CALLS WERE EITHER NEVER RETURNED OR REQUESTS IGNORED. THE ONLY THING THEY DID QUICKLY WAS TO COME OVER AND GET A CHECK. PRETTY MEDIOCRE SERVICE FOR A HIGH PRICE.

DID A NICE JOB, THEY HAD THE ROOF DONE IN ONE DAY. THEY CLEANED UP REMARKABLY WELL AFTER THEMSELVES.

I WAS AMAZED AT HOW CLEAN OUR YARD WAS AFTER THEY COMPLETED ALL OF THE TEAR-OFF AND INSTALLATION OF THE NEW ROOF. I HAVE CHILDREN AND WAS CONCERNED WITH NAILS. I DIDN'T FIND ANY WHEN THEY WERE DONE. THE ONLY ISSUE I HAD WITH THE PROCESS WAS THE AMOUNT OF TIME IT TOOK BETWEEN SIGNING THE CONTRACT AND GETTING THE WORK DONE, APPROXIMATELY 3 WEEKS. THEY NEVER CALLED TO UPDATE ME ON THEIR TIME TABLE FOR GETTING THE JOB DONE. I CALLED A COUPLE OF TIMES AND WAS ALWAYS TOLD I WOULD RECEIVE A CALL LATER IN THE WEEK. RANDY, THE BROTHER WHO PROVIDED THE ESTIMATE, IMPRESSED ME WITH HIS KNOWLEDGE AND SEEMINGLY HONEST ADVICE ON WHAT WE SHOULD DO.

COULD HAVE SAID MANY THINGS WRONG, DID NOT, DID NOT CHARGE HER ANYTHING AND WAS VERY AMAZED

CAME OUT SO QUICKLY AND IT WAS DONE BEFORE I KNEW IT. VERY REASONABLE AND DIDNT TRY TO GET ME TO DO THINGS THAT DIDNT NECESSARILY NEED TO BE DONE.

VERY GOOD WORK, WAS SOME COMMUNICATION PROBLEMS, BUT NOTHING MAJOR, AND WOULD BE MORE THAN HAPPY TO USE THEM AGAIN.

THEY WERE 2 DAYS LATE FOR ESTIMATE. A 2ND ESTIMATE WAS GIVEN BY A MAN WHO NEVER ACTUALLY LOOKED AT OUR ROOF BECAUSE HE FORGOT HIS LADDER. WE WERE BILLED FOR ROOF REPAIR WHEN NO ONE HAD DONE THE WORK. I CALLED SEVERAL TIMES TO TALK TO SOMEONE AND RARELY HAD A PHONE CALL RETURNED (BUT WE DID GET A CALL ABOUT WHY WE HAD NOT YET PAID THE BILL). I WAS TOLD THAT THE WORK HAD BEEN DONE AND I MUST NOT KNOW WHAT IM LOOKING AT, EVEN THOUGH THERE WERE GAPING HOLES IN MY ROLL ROOFING. I WAS TOLD BY THE MANAGER THAT HE WOULD PERSONALLY INSPECT IT, BUT HE DID NOT. I WOULD HAVE DROPPED THEM, BUT I WAS UNSURE OF INDIANAS LAWS INVOLVING REPAIR COMPANIES AND MY LIABILITY IF THEY HAVE ALREADY PURCHASED SUPPLIES FOR MY REQUESTED WORK. SHOULD HAVE CALLED YOU. FINALLY, THE WORK WAS DONE AND IT WORKS.

WE HAD TROUBLE WITH THE CLEANUP-TOOK 2 DAYS, BUT WHEN IT HAPPENED IT WAS DONE VERY WELL. THEY SAID THEY HAD ONE MAN OUT SICK AND ONE TRUCK NOT WORKING. WE SHOULD HAVE BEEN TOLD CLEAN UP WOULD BE DELAYED

HAD CALLED SEVERAL CONTRACTORS OVER 18 MONTH PERIOD & HAD NOBODY COME OUT, BONE DRY CAME RIGHT AWAY & REPAIRED THE ROOF. MAN SEEMED TO KNOW WHAT HE WAS TALKING ABOUT, TOOK A LONG TIME EXPLAINING WHAT THEY WOULD BE DOING. EXCELLENT COMPANY TO WORK WITH!!