Bone Dry Roofing

EXCELLENT SERVICE IN PROVIDING ESTIMATE. THIRD PARTY WHO OWNED HOUSE CHOSE TO DO THE WORK HIMSELF.

GOT BACK TO ME WITH IN A DAY OR TWO. THE ESTIMATE WAS VERY THOROUGH. I THINK THERE WAS A PROBLEM WITH SCHEDULING. BUT ONCE IT WAS IDENTIFIED THEY WERE PRO ACTIVE IN COMMUNICATING WITH ME. THE PRICE SEEMED ACCEPTABLE TO ME. I CALLED SEVERAL OTHER ROOFERS AN THEY ARE THE ONLY ONE THAT GOT BACK TO ME PROMPTLY.

IT IS POSSIBLE THAT THE MESSAGE WAS NEVER RECEIVED; I ONLY CALLED ONCE. HOWEVER, OF THE 3 ROOFERS THAT I CONTACTED, THIS WAS THE ONLY ONE WITH AN ANSWERING MACHINE/VOICE MAIL RATHER THAN A LIVE PERSON. I JUST DID NOT HAVE THE TIME TO TRY TO CONTACT THEM AGAIN. IT WAS NO SURPRISE TO ME THAT THEY HAD A VOICE MAIL TYPE SYSTEM (ESPECIALLY WHEN THEY ARE BUSY); HOWEVER, IT APPEARS TO BE VERY UNRELIABLE AND NOT GOOD BUSINESS.

VERY COOPERATIVE AND COURTEOUS. REPRESENTATIVE WAS WILLING TO CHANGE COLOR WE HAD SELECTED AT THE LAST MINUTE AS THE WORKERS WERE TEARING OFF THE OLD ROOF!

THIS COMPANY CAME OUT THE NEXT DAY AND ON TIME FOR THE ESTIMATE. THE WORKMAN WENT THE EXTRA MILE FOR US BY GOING BACK TO THE SHOP TO TRY TO FIND A PERFECT MATCH FOR THE ROOF REPAIR/PATCH SHINGLES. I WOULD HIRE AGAIN.

PUT ON THE WRONG COLOR SHINGLE ...REPLACED TOTAL..HARD WORKING CREW...GOOD FOLLOW UP...CAME BACK OUT TO STRAIGHTEN SOME AREAS MOVED DUE TO THE WORK DONE ON THE ROOF. VERY HAPPY WITH THE WORK!!!!

I WAS SO SURPRISED THAT THEY GOT IT DONE IN ONE DAY. IT WAS JUST SUPER!

EXCELLENT JOB OF FOLLOW THROUGH WITH THEIR WORK. GREAT CUSTOMER SERVICE. THEY STAND BEHIND THEIR WORK.

, INFORMED THAT FLASHING AROUND CHIMNEY WAS THE PROBLEM, FLASHING WAS REPLACED, ROOF STILL LEAKING, TALKED TO STEVE CURTIS SEVERAL TIMES, HAS YET TO COME OUT AND DO WATER TEST, AS YET TO CORRECT THE PROBLEM, TERRIBLE CUSTOMER SERVICE, I HAVE BEEN VERY PATIENT, BUT THE WALL IS GETTING CONTINUOUSLY WORSE

WE ARE EXTREMELY PLEASED WITH OUR EXPERIENCE.

FIXED A PROBLEM A PREVIOUS ROOFER HAD CAUSED

I WOULD GIVE THEM AN A+--THEY WERE VERY ACCOMMODATING AND CAME OUT RIGHT AWAY

THEIR REPRESENTATIVE WAS VERY NICE AND CAME OUT AND GAVE ESTIMATE FOR THEM RIGHT AWAY

THE WORK WAS FINE, BUT THEY DAMAGED A TREE, AND THEY AGREED TO PAY OUR LANDSCAPER FOR RESOLVING THE PROBLEM. UNFORTUNATELY, IT TOOK A GREAT DEAL OF TIME AND EFFORT TO GET THEM TO HONOR THE COMMITMENT. I WAS VERY DISAPPOINTED WITH THE DELAYS AND EXCUSES WE ENCOUNTERED. WE LIKED THE ROOF, BUT THEIR FOLLOW UP WAS EXCEPTIONALLY POOR.

THEY WERE ABLE TO TELL US WHAT WAS WRONG RIGHT AWAY.

WE WERE VERY IMPRESSED WITH THIS COMPANY THEY HAVE GREAT CUSTOMER SERVICE.

BONE DRY PROVIDED A QUOTE ON A COMPLETE RE-ROOF AND TEAR-OFF. BONE DRY QUOTED $20,412.50. TWO OTHER COMPANY''S QUOTES WERE LESS THAN HALF OF BONE DRY''S QUOTE, BOTH BEING NEAR $10,100. ALL MATERIAL CONTENT AND WORK CONTENT WAS COMPARABLE ACROSS ALL THREE QUOTES.

GOOD SERVICE, BUT DIFFICULT TO GET THEM TO FOLLOW UP. BE PERSISTENT.

BE CAREFUL OF SERVICE REPRESENTATIVE COUNTER-BIDDING TO DO PORTIONS OF THE JOB HIMSELF AT A LOWER PRICE. WE SHOULD HAVE IGNORED IT BUT DID BITE AT THE OFFER. AFTER A MONTH OF NO ACTION, WENT BACK TO THE MAIN COMPANY.

QUOTING REPRESENTATIVE MADE GRANDIOSE PROMISES FOR TAKING ACTION THE NEXT WEEK. REALITY WAS WEEKS AWAY WITH MANY PHONE CALLS. THERE SEEMS TO BE A BIG DIFFERENCE BETWEEN THE QUALITY OF THE WORKERS AND THE IMAGE CREATED BY THE QUOTING REPRESENTATIVE.

THEY WERE VERY COMPETITIVE ON PRICE...OVER ALL PROFESSIONALISM WAS VERY GOOD

FIXED REPAIR AT NO COST AND WERE VERY RESPONSIVE AND DID A GOOD JOB MAKING UP FOR DAMAGE. VERY HAPPY WITH THEIR WORK AND THEIR RESPONSIVENESS

VERY MUCH IMPRESSED WITH HONESTY AND INTEGRITY OF THIS COMPANY.

THEY HAVE DONE GOOD WORK BEFORE, THEY KNOW WHAT THEY ARE DOING- CANT GET THEM TO CALL BACK NOW

I WILL NEVER RECOMMEND BONE DRY TO ANYONE. THEY DID NOT RETURN PHONE CALLS. WE HAD A LEAK AROUND THE CHIMNEY, VISIBLE DAMAGE IN MY SON''S BEDROOM. I CALLED BONE DRY AND THEY SENT SOMEONE OUT FOR AN ESTIMATE. THE ESTIMATE WAS $425.00 WHICH SEEMED VERY REASONABLE. WE ACCEPTED THE WORK PROPOSAL VIA FAX. I THEN FOLLOWED UP WITH 3 PHONE CALLS TRYING TO DETERMINE WHEN SOMEONE WOULD ACTUALLY COME AND DO THE WORK. SOMEONE FINALLY CALLED AND SAID THEY WOULD SEND A REPAIR MAN. HE SHOWED UP, BUT DIDN''T LEAVE A BILL OR EVEN KNOCK ON MY DOOR. WE THEN HAD SEVERAL DAYS OF HEAVY RAIN AND I NOTICED THAT THE LEAK IN MY SON''S ROOM WAS WORSE THAN EVER. I AGAIN LEFT 3 SEPARATE MESSAGES WITH BONE DRY AND THEY NEVER BOTHERED TO RETURN ANY OF MY CALLS. WE FINALLY HAD TO CALL SOMEONE ELSE TO FINISH THE JOB.