Bone Dry Roofing

THE ROOF ON OUR HOUSE IS THE ORIGINAL FROM 1958, WITH 2 LAYERS, THE SECOND ADDED IN 1991. WE WERE INTERESTED IN MAYBE REPLACING A FEW AREAS, LIKE THE TAR IN THE VALLEYS, AND THE VENT PIPES FROM THE BATHROOM, BUT BONE DRY TOLD US WE MIGHT AS WELL REPLACE IT ALL IF WE WERE GOING TO DO ANYTHING, DUE TO COST. THIS WAS THE SAME THING ANOTHER COMPANY TOLD US AS WELL, BUT BONE DRY ALSO SAID THAT WE COULD APPLY SOME SEALANT AND CROSS OUR FINGERS AND WAIT FOR ANOTHER SEASON BEFORE TAKING THE PLUNGE. THEIR QUOTE WAS VERY REASONABLE. THEY ALSO WENT UP IN OUR ATTIC TO CHECK FOR ROOF LEAKS, SOMETHING THE OTHER COMPANY DID NOT DO. I FELT THAT THEY OFFERED A VERY REASONABLE ESTIMATE, AND THAT THEY WERE VERY HONEST WITH US.

THEY WERE PROMPT IN COMING BACK TO DO A FOLLOW UP BUT, THEY MISSED SOME OF THE PUNCH LIST ITEMS. I WOULD CONSIDER HIRING THEM AGAIN.

VERY HAPPY WITH THE QUALITY OF WORK, AND LEVEL OF SERVICE.

BRIAN WAS ON TIME AND VERY COURTEOUS. HE GAVE US VARIOUS OPTIONS AND WAS VERY THOROUGH WHILE REVIEWING THE QUOTE. CURRENTLY EVALUATING BIDS.

ABSOLUTELY EXCELLENT, FROM THE BEGINNING TO THE END, FROM CHOOSING THE COLOR, GIVING ME A LIST OF HOMES TO GO AND LOOK AT AND RIGHT DOWN TO THE INSTALLATION. THEY JUST DID AN AWESOME JOB!!!!! DOUG, THE SALESMAN, WAS VERY PATIENT AND ALL THE WORKERS DID WHAT NEEDED TO BE DONE. MY ROOF LOOKS GREAT.

HE WAS LATE FOR THE APPOINTMENT. HE SAW ANOTHER ROOFING COMPANY'S CARD ON THE TABLE AND BEGAN BAD-MOUTHING THAT COMPANY. HE THEN ASKED IF I HAD ANY COFFEE, SO I FIXED HIM A CUP OF COFFEE. HE TOLD ME THE QUOTE FOR THE NEW ROOF, BUT ALSO TOLD ME I WOULD NEED THE CHIMNEY TORN DOWN AND REPLACED, NO OTHER COMPANY SAID I NEEDED WORK DONE TO MY CHIMNEY.

THIS IS NOT THE FIRST TIME I TRIED TO GET AN ESTIMATE AND THEY DID NOT FOLLOW THROUGH. I MADE SPECIAL ARRANGEMENTS FOR HIM TO COME OUT ON MAY 7TH, WHICH WAS A SATURDAY, SO MY HUSBAND COULD BE PRESENT. HE DID NOT EVEN MAKE AN ESTIMATE AND THERE WERE NOT ANY MEASUREMENTS TAKEN. HE SIMPLY LOOKED AT THE ROOF. I HAVE YET TO RECEIVE AN ESTIMATE AND IT HAS BEEN TWO MONTHS. AT THIS POINT I WOULD NOT CONTACT HIM AGAIN.

VERY PLEASED. THEY WERE HERE WHEN THEY SAID. WE WERE ON VACATION AND WHEN WE CAME HOME WE HAD A BEAUTIFUL NEW ROOF AND SO FAR WE HAVE ONLY FOUND ONE NAIL.

THEY WERE VERY FAIR AND HONEST AND THE WORK WAS DONE IN A PROFESSIONAL WAY.

MAY NOT USE, AS ESTIMATOR ASKED A LOT OF PERSONAL QUESTIONS.

BONE DRY DOES EXCELLENT WORK, BUT THE COMPANY HAS STRETCHED ITSELF TOO THIN. WE HAD A TERRIBLE TIME GETTING SOMEONE OUT TO OUR HOUSE AFTER WE SIGNED THE CONTRACT, AND WE HAD TO CALL REPEATEDLY TO ASK WHEN THE WORK WOULD START. ONCE IT STARTED, THE WORKERS STOPPED IN THE MIDDLE OF THE PROJECT TO DO ROOF REPAIRS AT OTHER HOUSES. THE ENTIRE PROJECT PROBABLY WOULD'VE TAKEN 2 DAYS, IF EVEN, TO COMPLETE, IN TOTAL, IF THEY'D JUST FINISHED. WE HAD MATERIAL AND A TRASH HOPPER IN OUR DRIVEWAY FOR SEVERAL DAYS, THAT WAS ANNOYING, SINCE THEY STOPPED IN THE MIDDLE OF THE PROJECT. WE WERE PARTICULARLY FRUSTRATED WHEN WE WOULD CALL THE OFFICE TO ASK WHEN THE WORK WOULD BE FINISHED. THE OFFICE WOULD REFER US TO THE REPAIRMAN, BUT HE ADVISED THAT HE COULD ONLY GO WHERE THE OFFICE SENT HIM. HE EXPLAINED THAT THE SALES FORCE HAD GROWN, BUT THE NUMBER OF WORKERS HADN'T. WORK IS EXCELLENT, BUT FRUSTRATION WAS EXTREMELY HIGH TO GET THE WORK DONE.

THIS COMPANY DID NOT SHOW UP FOR OUR ORIGINAL APPOINTMENT. I HAD EVEN CALLED TO CONFIRM IT THE DAY BEFORE. I E-MAILED THEM TO SEE WHAT HAD HAPPENED AND GOT NO REPLY UNTIL ABOUT A WEEK LATER WHEN A SALES REP/ESTIMATOR SHOWED UP AT MY HOUSE UNEXPECTEDLY (AT DINNER TIME). WHILE AT MY HOUSE, HE WAS TALKING VERY NEGATIVE ABOUT OTHER COMPANIES AND EVEN SAID VERY CONDESCENDING THINGS ABOUT SOME WORKERS I HAD IN THE HOUSE AT THE TIME, WORKING ON MY AIR CONDITIONER. HE MADE THESE COMMENTS RIGHT IN FRONT OF THEM. I WAS SHOCKED AND FELT TERRIBLE FOR THE WORKERS THAT HAD TO STAND THERE AND LISTEN TO IT. THE SALESPERSON WAS VERY PUSHY - WANTED ME TO SIGN A CONTRACT RIGHT THEN. NEEDLESS TO SAY, WE DID NOT GO WITH THIS COMPANY - BASED SOLELY ON THE ACTIONS/DEMEANOR OF THE SALESPERSON.

THE REPRESENTATIVE NEVER ARRIVED AND NO ONE CALLED. I CALLED TO INQUIRE WHERE HE WAS AND LEFT A MESSAGE ON THEIR VOICE MAIL. I SPENT THE ENTIRE MORNING WAITING FOR THEM. FINALLY, THE FOLLOWING WEEK, CLIFF, FROM BONE DRY CALLED ME AND DENIED HAVING EVER MADE THE APPOINTMENT, EVEN THOUGH I KNEW THE NAME OF THE MAN THAT I MADE THE APPOINTMENT WITH. THEN HE CALLS BACK A FEW DAYS LATER TO SAY THAT HE NOW COULD SEE THE APPOINTMENT, BUT SOMEONE SCRATCHED IT OUT. I DID NOT RESCHEDULE.

DID A GOOD JOB, BUT HAD TO GO BACK TO REPLACE THE COLOR, NO BIG DEAL.

ESTIMATE WAS VERY TIMELY AND PROFESSIONAL.

GOOD COMMUNICATION. ALL QUESTIONS ANSWERED PROMPTLY. HARD WORKING. ALL OF TEAR OFF & RE-SHINGLING DONE IN ONE DAY. HAND NAILED IN EACH SHINGLE. NO NAIL GUNS USED. CLEANED UP MESS AFTER WORK COMPLETED. HAPPY WITH THEIR WORK. WOULD RECOMMEND THEM TO FRIENDS & FAMILY. ALSO RECEIVED ANGIE'S LIST DISCOUNT.

GOOD FOLLOW UP. CAME ON TIME. ALL EMPLOYEES WORKED ALL THE TIME. CLEANED UP. TALKED W/HOME OWNER. ANSWERED QUESTIONS, AND KEPT IN TOUCH.

STEVEN CURTIS IS VERY CONSIDERATE AND THE COMPANY WAS VERY NICE WHEN I CALLED. I APPRECIATED BEING THEIR FIRST CALL OF THE DAY. VERY REASONABLE CHARGE.

RETURNED CALLS PROMPTLY, FOLLOWED UP ON ANY QUESTIONS IMMEDIATELY. ALL WORKERS WERE EXTREMELY HAD WORKING, & DID A WONDERFUL JOB. WORK WAS MONITORED REGULARLY, BY TIM, & EVEN THE OWNER CHECKED IN. BRIAN WAS GREAT FROM ESTIMATE TO COMPLETION.

THEY WERE VERY GOOD ABOUT CLEANING UP THEIR MESS AND HAULING AWAY THE DEBRIS.

MOST OF THE PROJECT WENT WELL. THEY BROKE A WIND CHIME, & THEY WERE DELAYED BY WEEKS IN STARTING THE PROJECT, THOUGHT WEATHER WAS A FACTOR, BUT I WISH THEY WOULD HAVE STARTED EARLIER.

EVERY ASPECT OF JOB WAS DONE AS SCHEDULED & IN A TIMELY MANNER. WORK WAS SCHEDULED ON A SATURDAY TO ACCOMMODATE MY WORK SCHEDULE. WORKERS PICKED UP ALL TRASH & NAILS-I HAVE NEVER HAD A GROUP BE SO NEAT. WORKERS WERE ALSO CAREFUL AROUND SHRUBS & PLANTS. EXCELLENT PEOPLE TO DEAL WITH.

DID NOT REPAIR RIDGE VENT CORRECTLY, REFUSED TO GUARANTEE WORK & STILL HAVEN'T RESPONDED TO PHONE CALLS.

I HAVE A LARGE ROOF, BONE DRY WAS IN THE MIDDLE OF 4 ESTIMATES. STARTED ON TIME, DID EVERYTHING THE SAID THEY WOULD DO! WORKMANSHIP IS EXCELLENT! QUALITY-AAA. TOLD ME AT EVERY STEP WHAT WAS GOING ON. CLEANED UP EVERYTHING IN YARD.

THEY WERE VERY PROFESSIONAL, EXCELLENT QUALITY WORKMANSHIP.