Bone Dry Roofing

OVERALL, WAS GOOD. RESPONSIVE FROM THE FIRST CALL, QUOTE DONE ON TIME.

BONE DRY WAS PROMPT IN GETTING SOMEONE OUT AFTER I CALLED. IT IS GOOD TO FIND A REPUTABLE COMPANY THAT IS NOT GOING TO TAKE YOU FOR A RIDE OR JUST TRY AND SELL YOU SOMETHING YOU DON'T NEED. THESE ARE THE ONE'S YOU REMEMBER AND I WILL CALL ON THEM WHEN THE TIME COMES FOR A NEW ROOF.

HE WAS RIGHT ON TIME. TOOK HIS SHOES OFF WHEN HE ENTERED MY HOME.

THE WORK WAS COMPLETED AS SCHEDULED FOR THE ESTIMATED PRICE. WORKERS WERE COURTEOUS AND EFFICIENT.

HONEST, PROMPT SERVICE. HE DID NOT TRY TO SELL ME SOMETHING THAT I DID NOT NEED.

FROM THE TIME THEY GAVE US THE QUOTE UNTIL THE TIME THEY COMPLETED THE JOB, ITS WAS DONE IN A PROFESSIONAL MANNER. THE MATERIALS WERE DELIVERED AND STACKED OUT OF THE WAY, BUT NOT TO DAMAGE ANY PROPERTY. AFTER COMPLETION THE CLEAN UP WAS EXCELLENT. WE FOUND NOTHING LEFT FORM THE JOB. ALL WE CAN SAY FOR THIS COMPANY IS JOB WELL DONE.

THEY WERE VERY NICE AND FOLLOWED UP WITH US WITH OUR FREE ESTIMATE. I HAD HEARD THEY WERE MORE EXPENSIVE THAN THE SMALLER CONTRACTORS, BUT THEY WERE 2ND OF 3 AND ONLY $100 MORE THAN THE LOWEST PRICE. I WAS VERY CLOSE TO USING THEM AND AM CONFIDENT THEY WOULD HAVE DONE A GREAT JOB.

VERY KNOWLEDGEABLE AND COMPETENT. WE LEARNED A LOT ABOUT ROOFING FROM THIS REPRESENTATIVE. SEEMED VERY COMPETENT & SOUND. DECIDED ON ANOTHER COMPANY DUE TO LENGTH OF TIME TO SCHEDULE OUR ROOFING JOB.

THEY WERE VERY PROFESSIONAL AND ON TIME. WE WERE VERY HAPPY.

THE SALESMAN, BRIAN M., WAS VERY PROFESSIONAL AND SOUNDED LIKE HE KNEW WHAT HE WAS TALKING ABOUT. I DID NOT LIKE THE WAY THEY DID THEIR ESTIMATES. YOU HAVE TO DO THE MATH YOURSELF. EXAMPLE: I HAVE TO HAVE THE MAJORITY OF MY HOUSE REDECKED. I TOLD HIM TO GIVE ME THE ''WORST POSSIBLE PRICE'' MEANING THE TOTAL PRICE TO TAKE OFF EVERY SHEET OF PLYWOOD AND REPLACE IT. HE QUOTED ME A PRICE OF HOW MUCH EACH SHEET WOULD COST (WHICH WAS HIGHER THAN THE OTHER BIDDERS) BUT NOT HOW MUCH IT WOULD COST IF EVERY SHEET WAS REPLACED. I DON'T KNOW HOW MANY SHEETS COVER MY HOUSE, THAT IS WHY I AM RELYING ON THEM. BRIAN DID TAKE HIS TIME HOWEVER, TO ANSWER ANY AND ALL MY QUESTIONS. HE WAS THERE ABOUT AN HOUR. IT TOOK THEM ABOUT A WEEK AFTER I CALLED FOR THEM TO COME OUT TO ESTIMATE. THEY WERE THERE EARLY FOR THE APPOINTMENT BY ABOUT 10 MINUTES

WE HAVE BEEN VERY PLEASED TO DATE WITH THE RESULTS.

WE HAVE BEEN PLEASED WITH THE RESULTS OF THE WORK, HOWEVER, THE COMPANY IS A LITTLE SLOW TO RESPOND WHEN THE PROJECT IS NOT A LARGE EMERGENCY.

THEY WERE PLEASANT AND NICE. IT TOOK AWHILE TO GET THEM OUT HERE. IT WAS NOT BID OR FIXED CORRECTLY THE FIRST TIME, BUT THEY REMEDIED THE SITUATION AND DID NOT CHARGE ME ANY MORE EVEN THOUGH IT WAS A BIGGER JOB THAN THEY ORIGINALLY BID.

RESPONDED PROMPTLY. CALLED TO INFORM LATE ARRIVAL ON ESTIMATE APPOINTMENT. WAS THE FIRST ONE TO COME IN TO INVESTIGATE AND ESTIMATE. IT WAS A SMALL NAIL HOLE AND HE MANAGED TO FIND IT. AND OFFERED TO FIX IT FOR $75. HE REPLACED SOME SHINGLES. HE ASKED TO LEAVE HIS COMPANY SIGN IN THE FRONT YARD FOR 1 WEEK. I AGREED AND HE VOLUNTARILY WAVED THE $75 CHARGE. VERY POLITE INSTALLER. IT HAS NOT BEEN LEAKING SINCE. HIGHLY RECOMMENDED.

STEVE WAS PATIENT IN LISTENING TO MY CONCERNS. THE TEAR OFF WAS COMPLETED WITH MINIMAL MESS. STAFF WAS VERY HELPFUL WITH MY DECISION PROCESS ON REPLACEMENT SHINGLE PRODUCT AND APPROPRIATE COLOR. WITH A ZERO LOT LINE AND A SHARED COMMON GARAGE WALL WITH MY NEIGHBOR, STEVE WAS INSTRUMENTAL IN MAKING SURE MY SATISFACTION WAS ACHIEVED. THE END RESULT WAS MORE THAN SATISFACTORY FOR MY NEIGHBOR AS WELL.

I CALLED COMPANY ON 9/28 TO MAKE AN APPOINTMENT FOR AN ESTIMATE. THEY WERE SO BUSY, THE FIRST AVAILABLE DATE FOR AN ESTIMATE WAS 10/14/05. (I WANTED JOB COMPLETED BEFORE NOVEMBER 1).

CALLED THEM BECAUSE OF WATER STAIN ON MY BEDROOM WALL. THEY WISELY CARRY A POLAROID CAMERA UP ON THE ROOF AT DIAGNOSIS TO IMMEDIATELY SHOW HOMEOWNER THE PROBLEM IN PHOTOS. MY ROOFER (AT CONSTRUCTION) HAD FAILED TO FINISH THE FLASHING AND BONE DRY EVEN FOUND THE MATERIALS LYING ON THE ROOF, UNINSTALLED (FIVE YEARS AFTER WE MOVED IN!) THEY WERE GOOD TO DESCRIBE THE WORK NEEDED, ESTIMATE THE TIME REQUIRED AND WARN ME (AT THE ESTIMATE) THAT THE WORK ON THE FLASHING MIGHT NOT CURE MY WATER PROBLEMS, AS SOME PROBLEMS MIGHT NOT BE AS OBVIOUS OR VISIBLE. CALLED THEM TO RETURN A FEW YRS. LATER FOR A SMALL SPOT ON THE WALL OF THE SAME ROOM AND THEY REFERRED MY TO A BRICK MASON FOR CHIMNEY TUCK-POINTING (ANOTHER SOURCE OF WATER). I THINK WE'RE OK, NOW.

GOOD EXPERIENCE, PROFESSIONAL AND ON TIME FOR ESTIMATE.

CAME AND PATCHED THE ROOF AND DID A FINE JOB.

THERE WAS A LEAK BUT THEY CAME OUT AND FIXED IT. THEY WERE FINISHED IN A DAY AND A HALF.

I WOULD ABSOLUTELY HIRE THEM AGAIN. THIS WAS A DIFFICULT ROOF REPAIR TO TROUBLESHOOT. WE HAD A COUPLE COMPANIES COME OUT WHICH WERE UNABLE TO FIX IT, AND THIS COMPANY WAS ABLE TO FIX IT. I THINK THIS COMPANY KNEW WHAT THEY WERE DOING.

THE PROPOSAL WAS WRITTEN BY DOUG MCCUSSICK, WHO WAS ON TIME AND HONEST WHEN HE SAID IF I CHOSE BONE DRY IT WOULD PROBABLY BE 2-3 WEEKS BEFORE THEY COULD GET TO ME, WHICH WAS ACCEPTABLE. THE WORK WAS DONE BY KEVIN R. WHO WAS ON TIME AND EFFICIENT, KEEPING THE COST IN BOUNDS OF THE PROPOSAL EVEN THOUGH SOME EXTRA DAMAGED WOOD WAS FOUND AND REPLACED. CLEAN UP WAS COMPLETE. THE WORK WAS DONE ON AUG. 24, 2005, BUT I WANTED TO WAIT UNTIL WE'VE HAD A COUPLE OF FROG-STRANGLERS TO GIVE AN HONEST EVALUATION. NO LEAKS. VERY SATISFIED.

GENE JUDD WAS EXCELLENT TO WORK WITH, & HIS CREW DID AN EXCELLENT JOB IN 2 DAYS TIME.

EXPERIENCE WITH OFFICE AND BDR FULL TIME EMPLOYEES WAS FINE. WORKERS WERE CONTRACTORS - DID NOT FEEL I COULD COMMUNICATE WELL WITH THEM (MOST DID NOT SPEAK ENGLISH), AND WORK WAS JUST OK (ROOF LOOKS FINE, BUT THEY WERE SLOPPY IN SOME AREAS EG: DID NOT LEAVE PLACE AS THEY FOUND IT).

COMPANY WAS A PLEASURE TO WORK WITH.