Bone Dry Roofing

GENTLEMAN DID NOT SEEM RUSHED, AND TOOK THE TIME TO GIVE ME SOME HELPFUL ADVICE.

Began work on exact day scheduled. Roofing materials delivered early AM on start date by supplier. Punctual, courteous, hardworking crew. We have a pond located between the back wings of our home and the workers spent extra time protecting it. The fish made it through the ordeal unscathed. Final result was excellent. We had two small leaks around the sky lights and Bone Dry sent workers out immediately to redo the areas around the sky lights with no further problems encountered. The cleanup each day was exceptional! We'd recommend them to anyone wanting a superior job.

While Dry Bone Roofing promptly returned my phone call and they were very curtious, they did not show up for a scheduled appointment for an estimate nor did they call to cancel.

WE HAD TROUBLE GETTING THEM OUT. THEY DIDN'T PRICE THE WHOLE JOB. WE DIDN'T HEAR BACK FROM THEM FOR 2-3 MONTHS. WHEN THEY DID COME, THEY DIDN'T HAVE ALL THE SUPPLIES. THEY DID A GOOD JOB, IT WAS JUST A HASSLE TO GET THE JOB DONE.

One word - EXCELLENT! Bone Dry was fabulous to work with. I had a fabulous experience. We had hail damage from the hail storm early in 2005. We did not realize until later. Bone Dry worked with our insurance carrier to get it taken care of. Once the roof was completed there were a couple of small problems. When I called they were out that afternoon and had it resolved immediately. Great to work with. Very professional.

Bone dry was prompt, polite, and left no mess behind. They came back immediately (and at no additional cost) to fix a small leak that remained after the main job was completed. We are very happy with the quality of their work and their customer service.

CLEANED UP AFTER THEMSELVES. WORKED TO FIND AND FIX THE LEAKY AREAS. REPAIRED 2 VALLEYS AND CAME OUT MULTI TIMES WITHOUT ADDITIONAL CHARGES.

Bob - the individual completing the estimate, was hurried. He did not look in the attic to review structure underneath the roofline (since it is not exactly the same); nor did he compare the location of leak in the kitchen with what he recommended to be repaired. Apparently he is no longer with the company. When the worker completed the job I was informed that the boot was not cracked and did not need to be replaced at this time, supporting the questionable work estimate originally provided. This company is so busy, and did not have enough workers that the wait for repair was 6 weeks from the estimate; and that was only because I called and suggested that maybe I should go elsewhere. I would ''consider'' using them again, depending on the work needed, wait time and cost. I would also get other estimates and recommendations of repairs/replacement needed for comparison.

DID A FABULOUS JOB ON THAT ONE PIECE OF SIDING! THEY HAD ORIGINALLY INSTALLED IT AND HAD NO PROBLEMS, FIXING THAT PIECE FOR US!

Very nice and professional. Also gave estimate for roof replacement, but he thought that caulking may buy us some time. Seemed very honest and knowledgeable. Did have to wait approx. 2 weeks before they could come out to do estimate.

THEY MADE THE BEST OUT OF A REALLY ICKY MESS.

IT WAS AN EXCELLENT COMPANY TO WORK WITH. THEY WERE VERY CLEAN. THEY DID A VERY GOOD JOB OF CLEANING UP. THEY WERE PROMPT. THEY DID THEIR WORK QUICKLY. THEY WERE PUNCTUAL. I WOULD ONLY USE THEM AGAIN IF I NEED ANOTHER ROOF. THEY WERE VERY GOOD. I RECOMMEND THEM HIGHLY.

I WAS HAPPY WITH HOW IT TURNED OUT.

WE WERE TOLD THAT THE WORK WOULD TAKE PLACE 3 TO 4 WEEKS AFTER WE SIGNED THE CONTRACT. THE WORK WAS NOT DONE UNTIL 11/16/05, A TOTAL OF 6 WEEKS, AND THAT WAS PROBABLY BECAUSE I CALLED TWO SEPARATE TIMES WONDERING WHEN THEY WOULD COME. TOO EARLY TO TELL HOW THE WORK IS YET, WE HAVE NOT HAD RAIN.

I HAD TO EITHER WAIT TWO WEEKS FOR AN ESTIMATE OR PAY FOR AN 'EMERGENCY' ESTIMATE. OF THE FIVE COMPANIES I CONTACTED FOR ESTIMATES, THIS IS THE ONLY ONE THAT CHARGED FOR ANY TYPE OF ESTIMATE. I HAD WATER LEAKING IN A COUPLE OF ROOMS, BUT COULDN'T AFFORD THEIR ESTIMATE FEE. THEY DID COME OUT TWO WEEKS LATER FOR AN ESTIMATE, BUT I DID NOT USE THEM.

THEIR ESTIMATE WAS NOT A FIRM PRICE. THEY COULD NOT NAIL DOWN A PRICE FOR ME AND I WAS NOT HAPPY WITH THAT. THEY BROKE EACH FUNCTION DOWN TO INDIVIDUAL PRICES WHICH SEEMED CONSIDERABLY HIGHER THAN THE OTHER ESTIMATES.

BONE DRY GAVE US AN ESTIMATE, COMMUNICATED LIKE CHAMPIONS, GAVE US NUMEROUS SAMPLES AND A LIST OF ADDRESSES WITH EXAMPLES OF ROOFS CROSS REFERENCED BY SHINGLE COLOR. THEY COMPLETED THE WORK EXACTLY AS SCHEDULED AND IN THE EXACT AMOUNT OF THE ESTIMATE. THEY CLEANED UP THOROUGHLY, LEAVING OUR YARD SPOTLESS EVERY NIGHT. IT WAS A GREAT EXPERIENCE.

THIS COMPANY WAS PROMPT. ALL WORKERS WERE VERY POLITE. THIS COMPANY WAS VERY REASONABLY PRICED FOR THE WORKED PERFORMED. WHEN TALKING TO ONE OF THE WORKERS, I ASKED HIM TO PULL SOMETHING FROM THE GUTTER WE COULD SEE FROM THE GROUND, BUT WAS TOO HIGH FOR US TO GET. HE SAID HE WOULD TAKE CARE OF THIS, NO PROBLEM. AFTER THE WORKERS LEFT I WALKED THE OUTSIDE AND NOTICED THAT THE ''THING '' IN THE GUTTER HAD NOT BEEN REMOVED. I HAD PLANNED TO JUST ASK THE PAINTERS WHO WERE RETURNING FOR SOMETHING ELSE LATER IN THE DAY. THERE WAS A KNOCK AT MY DOOR LATER THAT AFTERNOON, AND IT WAS THE ROOFER, APOLOGIZING FOR NOT REMOVING THE OBJECT FROM THE GUTTER. HE HAD MADE A SPECIAL TRIP BACK TO MY HOUSE. MY HUSBAND AND I ARE VERY IMPRESSED WITH THIS COMPANY AND THEIR ATTENTION TO THE CUSTOMER.

THEY WERE GREAT!! THE REP CAME TO GIVE ME AN ESTIMATE WAS VERY KNOWLEDGEABLE. THEY DID THEIR WORK VERY QUICKLY AND UNDER ESTIMATE.

THE ESTIMATOR WAS VERY KNOWLEDGEABLE AND COURTEOUS. THE TECHNICIAN, KEITH, WAS PREPARED TO DO THE WORK. KEITH WAS VERY CONSCIENTIOUS AND COURTEOUS. HE MADE SURE THE JOB WAS DONE RIGHT CORRECTING SEVERAL OTHER SMALL ITEMS AT NO EXTRA CHARGE. KEITH TRULY DID HIS BEST TO MAKE SURE THE JOB WAS COMPLETE, NOT JUST GET DONE AND MOVE ON. THESE GUYS ARE TOP NOTCH, COULDN'T BE HAPPIER! HOWEVER, THEY ARE EXTREMELY BUSY. I WAS TOLD IT WOULD BE 4-6 WEEKS TO GET TO MY JOB, THEY TOOK 4. I APPRECIATED THAT THEY DID NOT TELL ME 2 AND THEN TOOK 4, THEY WERE UPFRONT AND HONEST ABOUT TIME-FRAMES. BE PREPARED TO WAIT OR YOU CAN PAY AN EXPEDITE FEE IF YOU CHOOSE FOR SAME DAY IF NEEDED. THANKS BONE DRY, GREAT JOB!

I HAD TO MAKE MULTIPLE REQUESTS TO MAKE ONE AREA TO OUR SATISFACTION.

THE MEN THAT PUT THE SIDING ON WERE VERY COURTEOUS, WORKED HARD, CLEANED UP THE MESS, WERE ON TIME. ONE OF THE OWNERS CAME OUT A DAY LATER AND CHECKED THE NEW SIDING ETC. VERY NICE.

THEY WEREN'T THE CHEAPEST BUT I FEEL THEY WERE THE BEST. THEY WERE VERY PROFESSIONAL. THEY SHOWED ME WHAT WAS NEEDING ADDRESSED BY TAKING PICTURES.

I REQUESTED AN ESTIMATE TO ROOF MY RECENTLY PURCHASED HOME. (A PRE-PURCHASE INSPECTION FOUND THAT THE ROOF WAS DEFICIENT.) THEY CAME OUT WITHIN A WEEK AND DID A VERY PROFESSIONAL JOB WITH THE ESTIMATE, ALTHOUGH THEIRS WAS THE HIGHEST ESTIMATE OF ALL THOSE I OBTAINED.

THEY REPAIRED A VENT THAT WAS INSTALLED IMPROPERLY BY OUR BUILDER RESULTING IN A ROOF LEAK. ALSO REPAIRED A COUPLE OF LOOSE SHINGLES. THEY WERE PROMPT, PROFESSIONAL AND COMPLETED THE WORK VERY NICELY. I WOULD USE THEM AGAIN.