Blue River Restoration Services, LLC
About us
Blue River Restoration Services, LLC (BRR) is dedicated to serving residential and local businesses. Our cleaning and restoration company strives to be #1 in restoring the home and business health of properties damaged by water, mold, lead, fire, smoke and wind damage and outside elements, and thus, is an asset to its community. By providing customers with quality water damage removal and fire damage removal services, our company is fulfilling the needs of residents/businesses within its immediate community. Blue River Restoration Services, LLC provides emergency response 24/7, 365 days a year, for cleaning and restoration services such as but not limited to, water remediation, fire damage remediation, wind damage, lead removal, asbestos removal, smoke and odor control, demolition of total insurance loss properties, environmental remediation, as well as mold and bio hazarded material remediation.
Business highlights
Emergency services offered
Services we offer
Residential & Commercial Experts in Water Damage Fire Damage Smoke & Soot Damage Storm Damage Mold Remediation Asbestos Removal Lead Abatement Environmental Remediation Infectious Disease Control Catastrophe Response Emergency Board-Up Service Personal Property Restoration
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.817 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-17 of 17 reviews
Wei Z.
Mar 2021
I had water damage in the laundry room, so I called them for an estimate for water damage mitigation. I called Seth and requested a free inspection without a written estimate. Seth sent technician Bryan to assess the damage and provide a written estimate. At the end, I told Bryan and Seth that I needed to think about the estimate, that's when Seth began to press me to agree to start the mitigation with them now, or I would be charged a service call if they came out again. I told them that I understood and insisted that I needed time to think. I didn't feel comfortable with the way they treated a customer like that.
Sarah G.
Feb 2021
Good,will hire next 6
Thomas P.
Sep 2020
This company does not do asbestos testing
JOHN N.
Jun 2020
Seth showed up and listened to my concern, checked the carpet and whole basement. Assured me that I did not have an issue and told me what to look for in future and gave me some advice on cleaning carpet, dehumidifier etc.. I had actually purchased a deal from angies list but did not need the full inspection as smell had pretty much disappeared before his arrival. Was very courteous and helpful even though I pretty much wasted his time.
Sherry M.
Jul 2019
WASTE. OF. TIME. Do not let these people waste your time!! Poor communication! Completely disrupted my summer and plans to host our son's graduation party. I was (mis) lead to believe they would be starting on our home ' in a couple weeks,' for more than two month! I understand things come up and plans have to be adjusted, but the project manager kept me completely in the dark! He ignored my calls, emails and text messages. They were referred through Contractor Connection, a referral program that tries to help provide additional assurances. They too had trouble getting them to follow up. Contacting the office wasn't much better. Two weeks after informing them I wanted to cancel (because at this point I simply don't trust them to do the work), I had no follow up communication or information on when I'd be refunded the paid deposit. It wasn't until I called again and INSISTED on speaking with someone who could help me immediately, that I FINALLY got refunded my deposit and could move on and away from this company! Unfortunately, my summer plans could not be salvaged. I'm back to square one - looking for another contractor, and don't know when our house will be done now.
Cynthia R.
May 2019
Great. The estimation was accurate and the quality of work was great.
Fred T.
May 2019
They did a good job. Quality of their work is excellent.
Jeff D.
May 2019
It went great! Very easy to work with, clean punctual very professional and outstanding workmanship. I hope I’m never in the need of this again but if I am I’ll be sure to call Blue River.
Dennis M.
May 2019
Very good. They communicate well. They got there in a timely manner and work was well done.
Kennedy O.
May 2019
They did it well. When I set an appointment they came in after. The price was reasonable. Very prompt.
Brittany S.
May 2019
I can not thank Blue River Restoration enough for their quick response to the fire that was started in my garage. Their team arrived quickly and got to work right away. They were very understanding that I needed this done as soon as possible and how devastating the fire was and they treated me like family and not just another job to be done.
Lacy S.
May 2019
Blue River came to our rescue after our home received significant storm damage. I cant say enough good things about this company. Highly recommend and will keep them in my contacts for any future needs
Tiffany A.
May 2019
They showed up within the window of time as promised. Worked quickly to get it all done in a day.
Debbie M.
May 2019
Blue River did a great job! They were very professional. Explained the process in terms we could understand and answered all of our questions. Very dependable. I highly recommend them for any type of remediation project.
Santana C.
May 2019
My basement flooded and Blue River Restoration came out and fixed everything!! In a reasonable time and price!! Would highly recommend! Defiantly will be calling for an future needs! Very professional!
Darrell M.
May 2019
It was good! They came out set the equipment out to get the job done. They took care of the materials that were need to remove.
Response from Blue River Restoration Services, LLC
"Thank you for your review, glad to hear the Blue River Team was able to handle your water damage restoration and reconstruction. Chris McCormick VP of Operations 317.986.2410"
Tom H.
May 2019
They did a okay job. They deal in terms of price, that whole service was expensive, but they did a little deal to do a lower charge for the credit.
Response from Blue River Restoration Services, LLC
"Thank you for your feedback [Member Name Removed] and I would love to hear more if you have time. We work diligently to make sure our team is professional, courteous and delivers the highest quality work. I'm confident we didn't meet your expectations and would love to know how we can improve our processes to make sure this doesn't happen in the future. Please let me know if there is anyway that the Blue River Restoration team can earn your business back. Chris McCormick VP of Operations 317.986.2410"
Dierdre B.
May 2019
The service was excellent. Sean and Rick are really good, professional, very neat and right on time.
Response from Blue River Restoration Services, LLC
"Thank you for your review and I will pass along your positive feedback to Sean and Rick. Chris McCormick VP of Operations 317.986.2410"
Denise W.
May 2019
They were good. Very understanding. They handled it very well. They were there right away.
Response from Blue River Restoration Services, LLC
"Thank you for your review, glad to hear our Blue River Team was able to handle your emergency water extraction and remediation. Chris McCormick VP of Operations 317.986.2410"
Thomas S.
May 2019
The process was great. They were very efficient in the inspection process and explained everything very clearly to me. The insurance process was a breeze. I initially called to make the claim then Blue River took over and handled everything from there. From start to finish everyone I dealt with was professional and made sure that I was informed and satisfied with the process. Roof and gutters look great. Thank you Blue River Restoration.
Response from Blue River Restoration Services, LLC
"Thank you for your review, glad to hear we were able to get your roof repaired after that storm. I will pass along your positive feedback to everyone that worked on your home. Chris McCormick 866.596.0002"
Justin M.
Sep 2018
We hired blue river restoration to deal with a flooded crawlspace. They came out and dealt with the water damage and even replaced some damaged beams. Chris and his team went above and beyond to help us. Highly recommend Blue River Restoration for any emergency home damage service.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Blue River Restoration Services, LLC is currently rated 4.8 overall out of 5.
Blue River Restoration Services, LLC accepts the following forms of payment: CreditCard
No, Blue River Restoration Services, LLC does not offer free project estimates.
No, Blue River Restoration Services, LLC does not offer eco-friendly accreditations.
No, Blue River Restoration Services, LLC does not offer a senior discount.
Yes, Blue River Restoration Services, LLC offers emergency services.
No, Blue River Restoration Services, LLC does not offer warranties.