Blair Well & Pump Service

They were very responsive and returned my call when I had an update about the project.

The pressure switch on our well had broken and needed to be replaced quickly since we were without water. I submitted a quote request and received a call from the company within a hour. I called the company again after reassessing the issue and updated the request for service to include a tank evaluation. Gary Keaster arrived after 5pm, assessed that our pressure tank had a leak in the bladder, was not holding pressure, and had flooded. He installed a new switch and tank in ≥1.5 hrs.

I called right before 5 PM and they came out first thing next day. They were extremely nice and explained everything really well and I believe the cost was very reasonable. Very pleased with them and would highly recommend.

Very professional. They knew what they were doing!

I called Mack Blair based on the recommendation of our neighbor. Mack responded the same day (Wednesday) and said he could squeeze us in on Friday afternoon. He gave me a ball park estimate of $3000, wow I thought that was high but I was thinking it was worse case and maybe it would be less when the work was completed (oh so wrong). In the meantime he asked that I call 811 to get the electrical lines marked. He arrived at about 2:30 on Friday as he said and began the work. By 4:00 we had water. He had to dig down about 5' to get to the problem, added to that was a gas line that he had to cautiously work around. When he was done he provided an invoice for the full $3000. I was able to talk him down -$50 as advertised on his webpage. I was so glad to have it repaired and I feel he did an exceptional job but I'm not sure about the high cost. So, I gave him a B primarily because of the cost and there was a drizzling rain at the time and his crew tracked in considerable amounts of mud. I understand it was rainy but I hope Mack in the future would be more cognizant in trying to limit the mess. Mack and his crew are a hard working bunch and I know I will call him again in the future.

The first day, they said they would have to excavate to replace a part (pit valve?). They brought the excavator the next day, but then decided that they did not have to replace the part after all. However, they charged me $300 extra for transporting the excavator. Also, they forgot to turn the water conditioner back on, resulting in iron-tinged bathroom fixtures that needed extra effort to clean. They were, however, quite polite with their overcharging and neglect.

Went very well. Service was fast and done in a manner that saved lots of money.

They responded to my emergency call within 45 minutes. My well pump tank had a pinhole-sized leak and the tank needed to be replaced given its age. They updated the entire system to bring it to code and worked with my schedule to complete the job as soon as they could.

I called him that we didn't have water and needed him to check the pump. He came out and said we need a new pump. We asked how much, and he said $1200-1800. He never gave us an estimate, it was a verbal quote. He sent out his help to do the work. He asked for the check and I didn't know how much to give him so I wrote a check for $1200. I called him said I needed the bill and the information on the new pump and well. A few weeks or a month went by, and I told my husband we needed to get the well checked. We sent a sample to a lab and they said it wasn't any good. He called him to come out and look at it. He never showed. He got argumentative with my husband about getting him to come out and shock the well. He said he had some good tablets to get the water fix but never showed to do this either. We ended up having to buy a water system for us to drink the water. Six months later, he put a bill in my mail box saying that we still owe him $600! I called the Board of Health and they said he didn't get a permit to install the pump and had a tendency to let his license lapse. I called a few other plumbers that said he should have stocked the well right away. He should have put the tablets in and told us to wait 48 hours before we used the water. He didn't do that.

Discovered that my well had been leaking for possibly ten days while we were out of town. Water had saturated our lawn and spread to our neighbor's yard. Googled water wells. Reached an answering service with the first company I called. Then I called Blair. They explained what I needed to do to get all ultilities to sign off on digging. This was accomplished in under two hours. Called Blair back to give them the go-ahead and a crew was out within the hour. The work was accomplished with as little damage to my saturated front lawn as possible. The crew was very professional and the job was done from start to finish in a few hours.