Benjamin Franklin Plumbing - Indianapolis

Great work by Brian at Benjamin Franklin plumbing.

love them ,very professional ,did a great job

Timely, efficient, prompt. Would hire again,

Everithing perfect.

worthless job. I had to pay 200 dollars and he did not finish the job.

One day after I requested my project of Sump Pump replacement through Angie's list, this Benjamin Franklin technician, Matt, visited my house the next day. Matt quoted the cost and completed the project with 2 hours. I am very satisfied with Matt's work. Matt explained the system upon completion to me.

Their service was kind of on the high side for me.

Eleven years ago, I had a Bradford White electric hot water heater installed for one that was leaking through the bottom. Although I had to replace the elements several times, it never leaked. I called Ben Franklin Plumbing late in the afternoon, and they were here first thing the next morning. They gave me the cost to replace the elements and the cost to install a new Bradford White. This time, it made sense to replace it. They were done by noon with a 3-man team of experts. I checked with three big box stores, and although they were slightly less expensive, it was clear they would give their installers, whom I had no idea of, full responsibility. I decided that long term, it was best to go with a company that would give me long-term support. Thanks again, Ben Franklin team. Darrell

Expensive

They did a great job and they did it fast

Fast and friendly.

Very knowledgeable

Found the issue.

professional, job done quickly and efficiently. However, their cost was higher than their competitor.

Very friendly service agent. Promptly completed project.

N/A

He was quick and did a good job.

Brett was great. In and out in a hurry and the toilet works perfectly. Even had the part I needed on hand.

Great work. Friendly technicians.

Toby was very professional, nice, courteous and got the job done!

they were on time friendly and did a good job

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They were able to come out same day and have the issue fixed within 3 hours of my initial call. This was not something I could have done myself, and he explained every step to me. Very transparent communication, efficient and quality work!

Becareful using them! We called them out to clear a line. They came out charged us $477 and said it was all cleared out and should run well now. Within 24 hours we are still not draining right from the sink and they are going to charge us again to come out instead of honoring wjat we already paid for because they found some hygiene products and roots in the line. I completely understand the discovery of those items makes it hard for you to provide a 67 day warranty but you should atleast honor your work! If the job was not completed the first time and problem presents right after leaving the job, that implies the original work was not complete satisfactory and is not due to our miss use right after leaving. Please stand behind your work so customers can trust that the work we hire you for is going to be completed and not that we will be taken advantage of by having to recall you and be charged again.

Benjamin Franklin Plumbing installed a toilet and sink for me. I needed a wall for the shower and I found someone else for that. Benjamin did an exceptional job.