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Benjamin Franklin Plumbing - Indianapolis

Plumbing, Water Heaters, Drain Cleaning,

About us

For over 15 years, Benjamin Franklin Plumbing has provided high-quality residential plumbing services to our Indianapolis neighbors. Whether you need routine maintenance, emergency repairs, or a full system install, you can trust our team of highly-trained plumbers, available 24/7, to take care of you and your home. Our trucks are stocked and ready for same-day repairs and our work is backed by a 100% Satisfaction Guarantee. Ready to cross this off your list? Call us today.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Water Heater Maintenance, Repair & Installation, Water Conditioning Services, Drain Cleaning, Sink Repair & Installation, Toilet Repair & Installation, Faucet Repair & Installation, Pump Repair & Installation, Tub & Shower Repair & Installation, Disposal Repair & Installation, Pipe & Sewer Maintenance, Repair & Installation, and Water Heater Protection Plans

Services we don't offer

Commercial Plumbing Services, Solar Water Heaters

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.64,171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 4171 reviews

Richard P.
10/2024
5.0
plumbing
  + -1 more
This was a routine annual maintenance visit. While here, they found a small gas leak and repaired it. I am very satisfied with the job they did and their professionalism.
Description of Work: Routine maintenance and found and fixed a small gas leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Margarst M.
09/2024
5.0
plumbing
  + -1 more
Arrived timely, inspectd & determined problem, gave quote. Work completed quickly. Part in warranty. Work well done, cleaned up after finished. Proessional, pleasant.
Description of Work: Hot water tank part replaced. Had to drain tank first.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

KENT R.
09/2024
5.0
plumbing
  + -1 more
David arrived after calling and provided an estimate, plus an indication that in unexpected cases more work would have to be done and indicated the approximate cost if that were the case. He was quite professional and answered my questions.
Description of Work: Toilet was leaking at base; needed to replace the seal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Gregg B.
08/2024
5.0
plumbing
  + -1 more
Gaven was professional, thorough, and fast for a much needed bathroom repair. Would highly recommend.
Description of Work: Gaven was very professional and made speedy work of a needed bathroom repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$428

Dave N.
07/2024
5.0
plumbing
  + -1 more
Donny T was amazing. Truly efficient and cared about making sure the plumbing was 100% fixed before leaving the property.
Description of Work: Outside house the main line was clogged going to the city sewage line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ann S.
07/2024
5.0
water heater repair
  + -1 more
Very informative in explaining my options. No pressure sales and explained everything and answered my questions.
Description of Work: Replace 23 year old water heater with tankless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Randall W.
06/2024
5.0
plumbing
  + -1 more
I have a problem shower faucet that John has been working on to keep it running smoothly. I am very happy with BF plumbing service and I even have a contract with them. I have been using them for many years.
Description of Work: Fixed a faucet that was not running water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory Z.
05/2024
4.0
plumbing
  + -1 more
Fixed the problem quickly. Price seemed a little high but fair.
Description of Work: Fixed an outdoor faucet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$181

MARNI AND MICHAEL L.
05/2024
5.0
plumbing
  + -1 more
Speedy arrival in the time window. Donny was great and had us back in business inside of an hour. Highly recommend!
Description of Work: Clean out sewage line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marcella T.
05/2024
5.0
plumbing
  + -1 more
An outside faucet was spewing water and Chris analyzed the problem thoroughly, looking as several possible issues. Turned out to be a far less simple fix than I feared it would be. The issue was corrected and I was relieved. Chris was thorough, articulate, understandable, efficient, neat about the work area, and a personable gentleman. I have had only positive, satisfactory experiences with Benjamin Franklin personnel.
Description of Work: An outside faucet was spewing water when I used the hose. Turned out I needed a new faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Marjie P.
04/2024
5.0
plumbing
  + -1 more
Went well. Always thorough and answered questions i had.
Description of Work: Had annual water heater check and flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Andrea H.
12/2023
5.0
plumbing
  + -1 more
I was referred by Angi. I was connected directly to Benjamin Franklin Plumbing. It was not an emergency but someone was still there within an hour of calling. Paul was professional, answered all our questions and completed the job efficiently!
Description of Work: We needed a new toilet flapper installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

JERRI E.
12/2023
5.0
drain cleaning
  + -1 more
Mike o. Did an excellant job and saved me $$.
Description of Work: Sanitary line root bound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Kenyon B.
09/2023
5.0
plumbing
  + -1 more
Robert, the plumber, did a great job. He snaked a bathroom drain and solved a clogged sink problem. He was efficient and tidy. Excellent work!
Description of Work: Robert, the plumber, did a great job. He snaked a bathroom drain and solved a clogged sink problem. He was efficient and tidy. Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Kenyon B.
09/2023
5.0
plumbing
  + -1 more
Michael, the plumber, was fast and efficient. He explained everything that needed to be repaired and replaced.
Description of Work: Replace a drain pipe under the bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Randall W.
07/2023
5.0
plumbing
  + -1 more
I love BFP. They always come quickly and their technicians are very professional and nice.
Description of Work: The water in my bathroom sink was draining into the bathtub. BFP fixed it without any problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Tiffany M.
06/2023
5.0
plumbing
  + -1 more
Service was completed sooner than I thought it would be, he was very respectful to me and my home, he did not leave a mess. He was very professional and nice!
Description of Work: A pipe replaced in my crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sylvia L.
04/2023
5.0
septic tank
  + -1 more
Mark let me know that a Sump pump would not fix my problem. I am glad he did not sale me something that would not fix the problem
Description of Work: Sump pump in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUNIL P.
04/2023
5.0
gas leak repair
  + -1 more
David L did excellent work in installing new gas line for our gas stove as we were replacing electric stove. David is very knowledgeable with engineering skills, good work ethic, professional, respectful and quotes reasonable price. In the past, David has fixed one of the complicated plumbing issue of banging water pipes @ our home. I highly recommend his service.
Description of Work: Install new gas line for gas stove in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Jennifer C.
03/2023
5.0
plumbing
  + -1 more
After having two technicians out from the same company and them, not being able to clear my drain, they finally sent David. He thoroughly investigated what the problem could be before he started any work. Within minutes of isolating the problem my main drain was clear. I’ve been trying to get the problem resolved for a week. I recommend asking for David if you go with Benjamin Franklin, plumbing of Indianapolis, if your wedding things done correctly. David is independently licensed, so I knew he had more knowledge than the other two that they sent out. I’m so thankful my problem is finally done, and he also gave me some tips to keep this from happening again. I live in a mobile home that has been vacant for two years. David was a godsend.
Description of Work: Main drain clear through a boot under a mobile home. The first two technicians that were sent out didn’t even check that area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

Malocka S.
03/2023
5.0
plumbing
  + -1 more
Very nice. Very thorough. Explained everything.
Description of Work: Unclogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Ralph M.
01/2023
5.0
plumbing
  + -1 more
Gus arrived promptly and fixed leaking gas fixtures on tankless water heater installed 3 months earlier by another technician.
Description of Work: leaking gas fixtures on tankless water heater installed 3 months earlier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall W.
12/2022
5.0
plumbing
  + -1 more
Great quick service. Wonderful technician solved my problem and gave me advice on what to do if it happened again. I always use BFP and will continue to do so in the future.
Description of Work: Faucet was loose.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Guadalupe A.
10/2022
5.0
plumbing
  + -1 more
He explained what happens and what my optioned were. Very nice .
Description of Work: Water pressure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
10/2022
4.0
appliance repair, plumbing
  + 0 more
Ok… I wish he would have paid more attention to my plants when accessing the outside faucet. He knelt in one of them.
Description of Work: Change outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

4040 Industrial Blvd, Indianapolis, IN 46254

https://www.benjaminfranklinplumbing.com/IndianapolisAL

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CP10100018
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Home inspection

FAQ

Benjamin Franklin Plumbing - Indianapolis is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing - Indianapolis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Benjamin Franklin Plumbing - Indianapolis offers free project estimates.
No, Benjamin Franklin Plumbing - Indianapolis does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing - Indianapolis offers a 5% senior discount.
Yes, Benjamin Franklin Plumbing - Indianapolis offers emergency services.
Yes, Benjamin Franklin Plumbing - Indianapolis offers warranties.
Benjamin Franklin Plumbing - Indianapolis offers the following services: Water Heater Maintenance, Repair & Installation, Water Conditioning Services, Drain Cleaning, Sink Repair & Installation, Toilet Repair & Installation, Faucet Repair & Installation, Pump Repair & Installation, Tub & Shower Repair & Installation, Disposal Repair & Installation, Pipe & Sewer Maintenance, Repair & Installation, and Water Heater Protection Plans
Commercial Plumbing Services, Solar Water Heaters

Contact information

4040 Industrial Blvd, Indianapolis, IN 46254

https://www.benjaminfranklinplumbing.com/IndianapolisAL

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day