
Becht Pride Carpet and Commercial Cleaning
About us
Simply Clean is family owned business located in Westfield Indiana serving central Indiana. We are a carpet cleaning company and what we do we do well. But we like to think of ourselves as more that just that! Our objective is to make it a simple as possible to do business with us while simplifying your life a bit as well. If for whatever reason you cannot find the answer to your question please give us call and we would be happy to answer any questions you may have.
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
8% | ||
2% | ||
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But here is where you will see how these guys go above and beyond. The old guy who I bought the house from still had stuff in the house. I was really upset because they were supposed to be completely out. His closet was still completely full of clothes. I started helping him get his stuff out so that he would not impede the carpet cleaners. One of the carpet cleaning guys immediately offered to help me move his stuff out. How is that for service????
I completely trust them, so I left them a check BEFORE they started the work because I had to leave. When I returned they had already completed the cleaning and I couldn't believe my eyes. It looked as if I had had new carpeting installed. The carpet looked awesome. I actually said "wow" out loud standing there by myself.
Tony and his guys offer an amazing service and their work is beyond amazing. I will NEVER use anyone else.
I highly recommend this compay and I will be sure to let my neighbors and friends know what a great job they
When I asked Tony out for a quote, I explained the situation and our frustration with the prior cleaning methods used by the prior two companies that did not correct the problem. I explained my desire to have the urine REMOVED from the rugs, instead of any further deodorizer being added to mask the pet smell. He explained that instead of cleaning the rugs in-situ (remain sitting on the hardwood floor) which only truly cleans the top surface of the rug, the rugs would be removed to our garage, where they would be soaked on a tarp and cleaned on BOTH sides, since the urine had saturated the rugs all the way through. Tony offered that if I was not satisfied with the odor removal, he would not charge me for the work.
We discussed the chair cushion and that the current deodorizer smell was almost as offensive as the pet odor, due to the overwhelming amount used previously. I just wanted it neutralized. Tony felt this could be done with a thorough cleaning. If unsuccessful, I would need to replace the cushion, but he felt it was worth a try.
The work was scheduled and technicians Tony & Andy showed up very promptly and introduced themselves. They were friendly and professional. They very quickly set-up their work area in my garage and got to work on the rugs. Tony had me smell the scents he would use on the seat cushion to get my approval before proceeding.
They were finished in about 2.5 hours and reassembled my room with both rugs and seat cushion. After completely drying, the pet odor seems to be completely removed from the rugs and the seat cushion no longer smells like pet or heavy deodorizer. I am very pleased with the results.
A few weeks after the job, a residual "spot" where a minor product spill had occurred on the driveway remained. After Mother Nature had not washed it away, I called Tony Garcia and asked him about it. The same day as the call, he drove right over, apologized for the apparent spill and removed the spot from the concrete. His customer service is excellent.
I would highly recommend Simply Clean for their customer service, quality of work, professionalism and attention to detail.
I would give Simply Clean my highest recommendation and definitely plan on using them in the future when our bedroom carpets need cleaned.
Licensing
State Contractor License Requirements
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