Bauer Pump & Well Service

they did a good job, but price was a little high -- $780

My family was without water for 4 and 1/2 weeks. In that time I had several companies come out and give me estimates. First company wanted me to get a loan for $7k, Second company told me they chaged $1200-$1800 depending on size of pump an extra $1000 for hoist if needed and $600 to clean out system. Third company told me that the service would be $2360 for the new pump, $850 for clean out, and extra $500 for hoist if needed. I almost went with the 3rd company but I decided to take a couple more estimates. Mr. Bauer was the first callback that I received and he not only blew me away with information about the process, but also was very honest. He had no interest in charging me for extra services that may not have been necessary. He and his son came out on Monday morning, apologized for arriving late (which I had no idea he was, lol). They only took about 2 hours (if that) and informed me of the warranty and also spoke to me about our pvc piping in the well. He advised me on the next and possible treatment with it. I will never, ever call any other company about my well service. Thank you, thank you, thank you, thank you!

Called late at night this week with flooded basement and sump pump failure. Since they were on another job that was going to delay them, they gave me a contact who could help with my sump pump issue. Their contact drove approximately two hours to my house and replaced my sump pump at midnight. Mr. Bauer called me the next day to make I was taken care of. The Bauer's have been to my home in the past to replace a pressure tank. They are knowledgeable, professional and provide great service.

I have used Mr. Bauer several times and he has always come through and solved the problems.

Good, there on time and had everything done in about an hour

I called this morning around 7:30-8:00. They were headed to a job (someone had a flooded basement) and said they would head to my house next. They were at my house around 9:15-9:30. They quickly identified what was going on and quickly replaced he pressure tank. They also provided helpful instructions on how to correct my timer. I was so impressed with their courteous, professional and swift response that I will definitely be using them for any future problems!!

They were wonderful and would definitely use them again.They immediately came out and had to wait a day or two because of the water that was standing due to the rain in the area. They took control of the problem and solved it very professionally and we would definitely use them again! They definitely knew what they were doing! They had a lot of digging during the rain but realized we would not have any water until the job was completed.

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Very well (pardon the pun). They were at my home at about the time they estimated and immediately diagnosed the problem and were able to fix it right away. They are a father and son team who are very professional, courteous, punctual, and kept me updated on the procedure and cost during the process. I was very impressed and will definitely use them again for any other well issues I may have in the future.

Called on Tuesday morning and he said that he'd call the following morning and stop by to take a look - which he did.  Of the 6 companies that I called he was one of 2 that actually answered the phone/returned my call/scheduled an appointment.  He figured that it would save some digging if he put the new pipe inside the old pipe which I thought sounded good.  He showed up the next day as promised and completed the work.  Everything was done well.  He's very knowledgable.  Price estimate was $1000-1200 until I said that another company quoted $400-500.  He said that if he put the pipe inside the other that it would save cost and he could be more around $550.  Final bill was submitted for $650 but I was so happy to have water working again that I gladly paid him for his prompt service.

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I called in the morning and Mr. Bauer and his son made it out to my house in a couple of hours.  I had them go ahead and replace the pressure tank and control.  It didn't take very long, and they were pleasant.

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Very responsive to my call.  Because I have a water furnace, if I don't have water I don't have heat.  They worked in bitter cold and fixed the problem.  Professional in every way.  I thought the price was high, but since I wasn't in town I don't really know how much time they spent working on this.  I'm very satisfied with the work and their willingness to keep me informed. 

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My well pump had been burned out due to a bad pressure tank. Mr Bauer made numerous trips out to try to get the old pump out so he could replace it and reuse it. He arranged for a new well to be drilled for me if the old one could not be saved. They worked tirelessly to help me out and were able to get the well ready for a new pump. They also cleaned the well for me so I could have nice clear water again. He put in a new non-rusting pressure tank as well. I would definitely use this company again if I had any more issues in his realm of expertise.

I appreciated Mr. Bauer's promptness and honesty!

Mr. Bauer was more than helpful in providing service for us. He was very polite and knowledgable. He spoke with me in length multiple times on the phone before coming to complete our repair. He is the type of person you trust when doing business with and know he knows what he is talking about. I highly recommend him!

Bauer responded promptly to my phone call.  Once they arrived they quickly and efficiently resolved my no water problem. I was back in business an hour after they arrived. I hope i don't have any more problems with my well/pump, but if i do, I will call Bauer

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Of course, as luck would have it, we had just returned from vacation and got up on Saturday morning to no water in the house.  After checking those few areas we could, we decided to call for advice or ideas.  Then, a quick check of Angie's List for the best ones to call early on a Saturday.  After calling and leaving messages with three companies we decided to wait for a call back.  The owner of Bauer Pump and Well Service was the first one to call back.  After explaining our situation, he said he'd have to check on equipment and some other things and would call back when he had the answers.  Within 10 to 15 minutes, he called and said he could be here by around 10:30 to begin the work.  After arrival and determining the problem, a repair price was discussed and agreed to.  The owner and his son worked very efficiently and completed the work within about 3 hours.  They left me with all the information about depth of well and depth to water, a new pump with new drop pipe and electrical wiring, a new pressure switch with 40-60 lb pressure setting, a 5 year warranty on parts and equipment,  and most importantly, WATER.

I would recommend this company to others.  I am very satisfied with their service.

Mr. Bauer and his son came promptly to our call, recognized how stressful the situation was for us, explained how we could manage until they could return. At first it looked like they would not be able to pull the old pump from the well but returned the next day. After trying again, they were able to pull out the old pump and  put in the new pump, quickly and with very little damage to our outside plantings.  They explained everything to us and gave us options.  We decided to replace everything including the pump to avoid more extensive problems in the future. They were very courteous and professional with us and with the insurance company.  They did a great job!