AUTUMN INTERIORS

THE OWNER HAD TROUBLE LISTENING, UNDERSTANDING, & REMEMBERING. TO BEGIN WITH, WE GAVE HER FABRIC SAMPLES, FABRIC INFO AND LAYOUT DRAWINGS. SHE CALLED LATER TO TELL US SHE HAD LOST EVERYTHING AND ASKED IF WE KNEW WHERE SHE PUT IT! WE GATHERED ALL THE INFO AGAIN AND GAVE THE FINAL GO AHEAD. WE MADE IT EXPLICITLY CLEAR WE DID NOT WANT PUDDLING (TO AVOID ORDERING MORE FABRIC), AGREED THE BALLOON SHADE WOULD BE STATIONARY BECAUSE SHE SAID WE DID NOT HAVE ENOUGH FABRIC, AND WOULD GO WITHOUT TIE BACKS BECAUSE SHE DID NOT ORDER ENOUGH FRINGE. WHEN WE GOT THE DRAPES THEY WERE ALL PUDDLED AND THEY LOOKED HORRIBLE, SHE HAD TO PATCH A DRAPE BECAUSE WE WERE SHORT ON MATERIAL DUE TO PUDDLING, BALLOON SHADE WAS NOT STATIONARY AS DISCUSSED AND WE RECEIVED TIE BACKS WITH THE FRINGE ON THEM. IT WAS NICE TO GET A WORKING BALLOON SHADE & THE TIE BACKS, BUT HER COMMUNICATION IS HORRIBLE. THE MOST ASTONISHING PART OF THE WHOLE ORDEAL WAS WE ASKED HER TO REMOVE THE PUDDLING FROM ALL THE DRAPES & SHE WANTED T