Founded 1993 • With Angi since March 2002
Amenities
Free Estimates
yes
Warranties
yes
Senior Discount
no
Eco-Friendly Accreditations
Yes
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 90 reviews
E D.
09/15/2017
It went superbly. Service is great, and the staff are super friendly and very knowledgeable about my vehicle as well as my spouse's. They are honest, no nonsense, and straight forward about the repairs that need to be done. I would say that they are on less than a dealer in price. We get a discount from AAA. We have been using ASG for about 20 or more years. As a woman, I feel I am treated with dignity and respect at all times by the staff. I have never, ever been talked down to by the repair people or the service advisors. They are there to answer any questions I have about my auto, or autos in general. Trust them completely and would not go anywhere else. They are stupendous to work with!
Description of Work
worked on our Prius and truck for oil change and rear differential on truck
Category
auto repair, transmission repair, car inspections
Wendy U.
10/04/2016
Very friendly and professional. They do quality work. I have been using them for more than 10 years. They maintain all of our cars. They kept me updated with their progress and estimate. Be on the alert for coupons! The car now runs very quietly and smooth. My wife is very happy that they were able to fix it, instead of having to get a replacement car.
Description of Work
Several loud growling noises were coming from the engine and wheels on my wife's favorite car. It is old, and parts normally have to be specially ordered. ASG was able to diagnose - a bad serpentine belt tensioner, replace a rear wheel bearing, and because it was due anyway, we also had them do the oil and air filters.
Category
auto repair, car inspections
MARILYN S.
07/18/2016
It went very well. I have used this company for years because they are very honest. They will always tell me if I don't need something done. I trust them. They always do a good job. They are always looking out for future repairs too, so that I have an idea and can budget for it.
Description of Work
Routine 50,000 mile maintenance.
Category
auto repair
Lori L.
03/17/2015
Denise S.
03/16/2015
CHARLES W M.
01/15/2014
Stephen C.
09/19/2013
Edwin G.
09/01/2013
ASG accurately diagnosed my car's problem, gave me solid reasons for engine replacement verses repair, and provided a reasonable quote for their services. The engine replacement was completed quickly and professionally.... and the car is now running like new. If you own an older Mercedes, ASG is a great alternative to high-priced dealership repairs without sacrificing service quality.
Description of Work
Replaced engine in my 1998 Mercedes SLK 230 roadster.
Category
auto repair
Brad E.
07/29/2013
JoEllen D.
05/09/2013
Automotive Service Group is excellent. They're very friendly, very personable and they did not charge me for something that didn't need doing which in automotive if you don't know a lot about it, it could happen. They were very upfront about it. All of my dealings with them have been very trustworthy and the repairs have been complete but I don't think that they're the cheapest out there.
Description of Work
We had a van that periodically wouldn't start.
Category
auto repair
Cathy L.
04/18/2013
John H.
02/04/2013
They are really good. They are independent automotive guys. My experience with them has been really good. They made a diagnosis on my car and made the fix. But it didn’t correct the problem. They did everything they could to re-diagnose and correct the problem. They did that on their dime. It was very unusual. They are very responsible. The other nice thing that they have is the $15 rental car service while my car is being repaired. The rental is right at their shop. So it couldn’t be any easier. They are amazingly easy to work with. I would go to someplace else if I wasn’t happy. I would always use them.
Description of Work
I have been using Automotive Service Group for my cars for years. They have done major repair works for me.
Category
auto repair, car rentals
RICHARD P.
01/22/2013
JANET C.
03/29/2012
ROY B.
02/20/2012
It went very well. I originally was told by a car dealership that my vehicle needed new rear brake pads. My car had less than 25,000 miles on it, so I called Automotive Service Group (ASG) for a second opinion. They offered to inspect my brakes at no charge. When I took my vehicle in, ASG did research and found out that there was a class action suit for premature rear brake pad wear on my vehicle. The settlement entitled me to a refund of a significant part of the cost of replacing the rear brake pads. They gave me a 20% discount off the price the dealership quoted me. I was impressed by their thoroughness and honesty. They really earned my trust. I will definitely use them again in the future.
Description of Work
Replaced rear brake pads and machined/replaced rotors as necessary. Cleaned and lubricated calipers and caliper slide pins.
Category
auto repair
JoEllen D.
02/10/2012
Leland D.
11/16/2011
It went excellent. They gave A+ auto service.
Description of Work
I took my late model mini cooper to their shop for a oil change. After I got my car home I found a scratch on the bumper of my car. I felt that they scratch my car, but it was possible that I scratched my car somehow. I took the car back and Coire Fox looked at the car, and after discussion of the scratch, he sent me to a body shop to touch up the paint. While we probably never know how the scratch happen, I felt they did the right thing, and had the body shop to touch up the bumper. While the bumper is not 100%, I felt they tried to make it right.
Category
auto repair
SANDRA J C.
09/27/2011
My daughter has a Volkswagen Jetta and we take it to ASG to service. They are very good at keeping her car running. They are good about fixing just what needs to be fixed and they don't push to fix things that aren't necessary. They notifiy me if something is coming up or something to watch but I'm never pressured. Their prices are great compared to a dealer. They also provide pick up and drop off service which is nice. I've used them many years and will continue to do so.
Description of Work
Automotive Service Group is my auto service choice outside of a dealership.
Category
auto repair
Susan C.
08/16/2011
JOANN W.
07/22/2011
They are exceptional. That's the reason I go to them, despite the fact that they are way out of my way. I trust them. They've never tried to take advantage of me. I've used them for years and I will go that distance because I do trust them. They have done consistently outstanding work for me. They are one of the few auto companies that I know of where if you take your car there they will take you back to your house and then come and pick you up when they are done fixing it. They have a nice waiting room if you choose to wait. They have just been exceedingly good.
Description of Work
I had a hose burst in my vehicle and they towed the car into the shop, replace the hose and they did an oil change.
Category
auto repair
Lee J.
07/13/2011
Had what was identified by my normal mechanic as a transmission seal leak, but they don't do transmission work. Checked around and checked Angie's List and recognized ASG, whom I had used several years ago. Got an appointment the day following when I called them. They were able to provide me an initial estimate first thing in the morning. Upon pulling the transmission, the actual problem was identified. The resulting fix and cost was in the range that I expected. ASG did a great job of analyzing and fixing the problem. I've been driving the car for a week now and everything is like new. I should mention this SUV has 94,000 miles and has done some towing, so transmission problems wasn't a surprise. The ASG group was very professional, as I recall from past use as well. They handled the work in a timely manner, especially working me in on such short notice. Highly recommend this company. Also, ASG took care of my front brakes. I knew the brakes were close to needing redone, but hadn't requested them to be done by ASG. Given the service quality I was receiving, I OK'd them to go ahead and redo the brakes as well. This saved me another trip to see a mechanic. The brakes were also done well and at a reasonable price.
Description of Work
Transmission work, including torque converter and front pump seals and replacements. Also, front brake work.
Category
auto repair, transmission repair
Trista O.
07/11/2011
Kevin C.
05/24/2011
I took my car in to get an entire power steering system replacement. They performed the service and everything seemed fine for about 3 months. Then the steering wheel began tightening up, so I called them and told them about it. They told me to bring the car in, and I brought it in a couple weeks later. They mentioned there may be a crack in the power steering fluid reservoir, but said they didn't know whether it was their mechanics or someone else that did it, but said it was fixed. Then over the next year, there was a slow gradual power steering fluid leak. I went back to them and let them know there was still a problem around late 2008. Again, they said they fixed the problem. A little over a year later, the leak started again, and it leaked power steering fluid all over my alternator. This caused me to have to replace my alternator, which put me out even more money. I've had to replace my alternator 3 times because of this power steering leak that AGS refuses to fix. I last took the car to them in late summer of 2010. It has only been driven for about 5 months since the last service, and the power steering has been leaking the entire time. The company refuses to give me any paperwork on the "service" they do. It seems like they're trying to avoid having a record of any work they've done for me. This company has refused to fix the same problem with a system they installed on my car. When I got the alternator replaced at another shop, the mechanic gave me a second opinion on the power steering system and said the pump was no good. ASG does not stand behind their work regardless of what "warranty" they offer. I would advise you to avoid this company at all cost. They promise things they don't deliver.
Description of Work
Initial service was for a power steering problem.
Category
auto repair
Service Provider Response
The legal name of our company is CMFD Corporation. CMFD Corporation incorporated on April 10, 2009, and we began doing business as ASG Automotive on June 1, 2009. The member has never been a customer of CMFD Corporation, DBA ASG Automotive. He has never purchased a car repair from CMFD Corporation, DBA ASG Automotive, nor had he purchased any car repair from ASG Automotive Corporation, the previous company working in our location from whom CMFD Corporation purchased business assets. On July 26th, 2007, ASG Automotive Corporation did repair his vehicle at the behest of Great Deal's Magazine. Great Deals Magazine and ASG Automotive Corporation had executed a barter agreement through which Great Deals employee vehicles were repaired at Great Deal's expense. The terms of this agreement included the provision that there was no warranty on the work performed. The terms were decided by Adam Goldstein, the President of ASG Automotive Corporation, and Steve Mougeotte of Great Deals Magazine. In November of 2007, the member reported having some issues with his vehicle, and ASG Automotive Corporation attempted to repair his vehicle to his satisfaction, despite the fact that there was no warranty on the work that was done. I do not have first hand information, or any paper or electronic records of the other visits he claims to have made to ASG Automotive Corporation following the repair to his vehicle in November. Last summer, he contacted us, CMFD Corporation, DBA ASG Automotive, indicating that he was very unhappy with the repair that was performed on his vehicle nearly 3 years before by ASG Automotive Corporation. We informed him at that time that there was no waranty on the work that ASG Automotive Corporation performed for Great Deals Magazine on his vehicle, but he was insistent that we fix his car free of charge. In an effort to provide the member with the highest level of service, despite the fact that he has never been a customer of ASG Automotive Corporation, nor of CMFD Corporation, DBA ASG Automotive, Craig Douglas, the President of CMFD Corporation, DBA ASG Automotive, agreed to attempt to repair his vehicle with the understanding and recognition by him that there was no warranty associated with Mr. Douglas's attempted repair. The member agreed to those terms, and the attempted repair was performed by myself with him watching at his insistence (another activity which we generally do not allow, but made an exception to try to provide him with the most outstanding level of service possible). I am sorry to hear that our attempted repair did not hold up, and that he feels like he has been treated in a manner which he calls “horrific & classless.” We always try to treat people with respect and dignity, even if they do not do the same for us. Craig Douglas, myself, and the whole team at CMFD Corporation, DBA ASG Automotive make customer satisfaction our top priority. We understand that we would not be in business if we did not keep our customers happy. Sometimes, when we're able, we extend our dedication to excellent service to people who aren't even paying customers with the hope that they might consider us in the future for their automotive service needs. Unfortunately, reviewing the history ASG Automotive Corporation and CMFD Corporation DBA ASG Automotive has had with him, we are not able to meet his demands in this instance. We have already incurred significant losses in time and money trying to make him happy with almost no change in his demeanor or attitude towards us and our efforts. Up to this point, we have done everything he has asked of us, despite the fact that the work ASG Automotive Corporation performed on his vehicle had no warranty, and up to this point he has had nothing but negative things to say about us and to us. We believe that he would never have anything positive to say about ASG Automotive Corporation or CMFD Corporation, DBA ASG Automotive no matter the outcome of any further interactions between us. We wish the member the best of luck.LIZ R.
04/25/2011
N AND S Y.
01/21/2011
My first "introduction" to ASG was when my car battery died in my driveway. My husband was not able to "jump start" the battery so we knew it was a gonner. I called various auto service providers that advertised that they come to you, but they were either out of business, didn't call back, or didn't do that anymore. I called ASG-since they are very near my home, and asked if they would be willing to come replace my battery. They don't advertise this service but quickly agreed to come and help. They charged me for the battery and only 43.00 service! Within an hour of calling, I had a new battery. We then decided it was time to replace the timing belt on our van and decided to give them a try-they were much less expensive, and closer to home, than the other place we used to go. Other services usually need done when the timing belt is replaced so we had all of that work done. The timing belt, water pump, engine mount, and related expenses came to 755.80. The mechanic mentioned something about the heater valve looking like it needed replaced. I am normally a skeptic when it comes to recommended work but I had noticed the heater was not as efficient as it had been in the past so we scheduled that work for a few days later. Total: 112.93. Everything seems to be working fine and we will definitely use ASG again. Just a side note: their waiting room is fantastic! Clean, stocked mini-fridge (free), and a computer to use! We didnt' need to wait too long, as we live nearby, but the fellows at ASG are very proud of their waiting room and they should be! If I had to spend time waiting, I would be very comfortable.
Description of Work
They came to my home to install a new car battery. We went to them for a new timing belt, water pump, engine mount, and heater control valve.
Category
auto repair
Phone
Address
5841 Thunderbird Rd Ste 3
Indianapolis, IN 46236
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Other Information
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