Atlantic Relocation Systems
About us
Since 1987, Atlantic Relocation Systems have been the premier Indianapolis movers providing moving services of a higher standard than most any other area moving companies. We have built our solid reputation by staffing our company with highly trained moving crews and committing ourselves to excellence in customer service. Our moving teams receive specialized training to be able to properly pack, transport and unpack even the most fragile or complicated items, from family heirlooms to workstations. Additional DBA - Effort Enterprises of Indiana Inc. Additional contact name - Jay Strong.
Business highlights
Services we offer
Residential and commercial moving and storage.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
0% | ||
0% | ||
13% | ||
38% |
Delays in arrival
Material was lost or stolen
Very unreliable
Had to go to arbitration
The one thing Tracy got correct was that the moving crew would be on time. We were told they would show up between 9 and 10 AM. In fact, they showed up shortly after 8. It was all down hill from there. The crew consisted of Sean, Jimmy, and Jose. They came in and were very friendly. Then they proceeded to rush through loading the truck as if they had another job to get to. They left boxes that were packed and ready, two cabinets from the bathrooms, and lots of stuff in the garage. It took us five van loads to move all the stuff they missed. It was like they had a time when they had to be loaded and when that time came, they left.. Then at the house we were moving into, they proceeded to run through unloading as if they had a fire to go to. We did not realize all the damage they did to our possessions until they were gone and we began to assess what they did. The first thing we noticed was the damage done to our dining room set. This dining room set was in near perfect condition before this wrecking crew got a hold of it. The first thing we noticed was a chunk taken out of the edge of the table. They had very obviously not secured the load and allowed something heavy to fall against the table. Then we saw the scratches on the top of the buffet. This in spite of the fact that Jimmy and I had discussed the necessity for them to lift the China cabinet straight up instead of sliding it on the top of the buffet. Then as we began to unpack, we discovered that they had paid absolutely no attention to how the boxes were marked. They just put them wherever. Boxes marked "Kitchen" were in the master bedroom. Boxes marked "Master Bedroom" we're found in the garage. It was like that all over the house. We still haven't located everything. Boxes were found on their side or even upside down. These men had no more regard for our possessions than if they were all just garbage.
There were numerous scratches, nicks, and dents in our furniture and other stuff. We only filed for the damage to our dining room outfit. The furniture repairman that Atlas Van Lines sent out to give an estimate on repair costs refused to give us that estimate or to give us a means of reaching him. They then proceeded to offer us $261.00 for the damage to our dining room outfit. We refused that amount and asked them to have our furniture restored to the condition it was in before their wrecking crew got a hold of it. They refused and just sent us a check for the $261.00. I know it will cost several hundred dollars to get the furniture repaired. So, if you are considering hiring this company for your move, my only advice Is DON'T!!!
Licensing
State Contractor License Requirements
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