ANDREA'S GARDEN CENTER INC

We have purchased firewood three separate time from Andrea’s, for about $100 when you pick up and haul away. We have purchased annuals, vegetables, fruits and herbs there at least three years. We have been sorry when we purchased elsewhere, as we get a great volume and quality of harvest with their plants. Sometimes, their perennials are out later than other nurseries, and the perennial prices are a little higher than other garden centers for the size of the plants. All in all I would recommend!

This copy of one of our many emails tells the story of our ongoing struggle to even get a response from the new manager or owner of Andrea's Garden. We have multiple other letters requesting that they contact us and we stopped by and talked with the new manager multiple times with the expectation that the owner would respond and never got any response. Dear Billy and manager, Linda and I have stopped by numerous times and written emails for over a year now with promises from your previous manager Mandy that our issues would be resolved and promises by your current manager that we would be contacted after each of our visits to the shop. Our time and willingness to be good sports and continue to wait for contact is now gone. You can see by my previous letters that the work was never done correctly or satisfactorily and we were charged for rolls of grass that not only did we not need but that died anyway. We continue to have weeds throughout the new grass and the mulch where we had asked that rolls of ground cloth be put under the mulch to stop weeds and you and the fellows did not do that so we have lots of weeds so the project did not help us by limiting the weeding we do as was intended. At this point, we would settle for $1000.00 return to pay for instillation of the drain that was never installed in the low spot and to return for the 5 rolls of unneeded grass that died anyway. We will still be left with a poor job of prepping the area because of the weeds that grew through the supposedly cleaned up area. We are tired of trying to relax about the timing of getting something done but it is unacceptable to simply ignore our requests to resolve the incomplete work.

The three loads and short trips home with mulch went great! On my third trip after being loaded up I got the unpleasant surprise that my old pickup would not start. It would just not turn over at all. The young lady working inside offered me her keys to her SUV, and let me give my truck a jump start off of hers. Cannot get any nicer than that! Thank you!

They have a good product and a good price.

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Very neat, tidy and professional. Have used them half dozen times or so and will again

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They did a very good job and everything turned out fine. My yard has never looked better.

professional

The young lady was very knowledgeable and made good suggestions. We purchased 4 items and received a 20% discount as they were having a sale.

We chose several bushes and trees from the sketch, with intentions to complete remainder in the future. The crew that came were industrious , followed the instructions we left at the center and cleaned up well. Very satisfied with the job.

All transactions went smoothly. They showed up when they said they would and did a quality job. I buy all my plants and seasonal flowers there.

I had bought a pair of arborvitae trees from them in the past, they died and I had them replaced with insurance. I then bought twelve new trees recently and they also died. When I called to get them replaced with the insurance, the company said they would not replace them and claimed I had not watered the trees. I had been watering the trees according to the companies instructions but they still refuse to replace them.


I had somebody else come out to plant new trees and the contractor found that the initial trees were planted in mulch and not in dirt. 

The company is still not taking responsibility and saying that it's my fault.

It went very well.  The lanscaper gave us ideas as to what plants would work in the front yard.  The workers were very professional.  We get our Christmas trees from Andrea's every year and go back every spring/ summer to fill our flower pots.  Everyone who works there is very helpful.

I can't get my car out to go get supplies to move the mulch, and I can't get to work. They need better communication with their drivers. They never bothered to call and let me know that they were going to be 6 hours early, and that they blocked the cars in. After a few calls back, they did come out and move the mulch so I could get my vehicle out.

THEY CAME OUT ON A SUNDAY AND OFFERED GREAT SUGGESTIONS FOR LANDSCAPE MAINTENANCE. THEY CAME UP WITH SOME REALLY GREAT IDEAS AND THEY DID EXCELLENT WORK. THEY ALSO GUARANTEE THE PLANTS THAT THEY INSTALL FOR A YEAR. I WAS VERY PLEASED AND I WOULD HIGHLY RECOMMEND THEM!

PROMPT, PERSONABLE, EXCELLENT!