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America's Floor Source

Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Laminate Wood or Stone Flooring - Repair,

About us

Founded in the summer of 2000, America's Floor Source is - and always has been - committed to providing the highest level of quality carpet and flooring products, top-notch service, and customer satisfaction. We have built our reputation and business on supplying homebuilders, homeowners, building superintendents, property managers, landlords, business owners, remodelers, and designers near Columbus, Cincinnati, Dayton, and Indianapolis with a wide variety of quality flooring products. More important, we devote each day to providing a level of personal service and customer satisfaction that is a step - or two - above anyone else in the flooring industry. At America's Floor Source, we sell, deliver, and install more than just flooring products. We sell confidence. We deliver professionalism. And we install satisfaction.

Business highlights

25 years of experience

Services we offer

Backsplashes, Bamboo, Carpet, Ceramic Tile, Cork, Flooring Sales & Installation, Hardwood, LVT, Laminate, Mobile Floor Source in-home shopping service, Porcelain Tile, Rubber, Stone, Vinyl

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%
Showing 1-18 of 18 reviews
Mary M.
Jul 2024
5.0
Yes, I recommend this pro
$13,000
I recently replaced carpet with LVP flooring on the first floor of my home. I shopped at several places, but chose America's Floor Source because of Karen Khe and her outstanding customer service! She was incredibly knowledgeable and helpful throughout the entire project. Their installers were punctual, polite, and most importantly, meticulous. They addressed every one of my questions and requests, and the finished project is beautiful. I will definitely use them for any future projects in my home.

Ron S.
Aug 2021
5.0
Yes, I recommend this pro
$9,500
Jacob, the salesman who sold us the carpet, was helpful and informative. It was not a high-pressure pitch. He worked with us as it was difficult to find the proper time to install as we were having painting and woodworking done in our home at the same time. When it did come time to install, the crew that did the installation was fantastic! They were clean, efficient, and did a great job moving around furniture to ensure the carpet was installed properly.
Response from America's Floor Source
"Thank you, [Member Name Removed] - we appreciate your business!"

Arian E.
Jun 2021
5.0
Yes, I recommend this pro
The floors look great!!!!!! They were professional and on time as well!
Response from America's Floor Source
"Thank you, [Member Name Removed] - we love hearing that!"

Catherine H.
Mar 2021
5.0
Yes, I recommend this pro
$2,300
We could not be happy with the job that was done. Also removed all carpet and cleaned. They also move are furniture out and back in!!
Response from America's Floor Source
"Thank you, [Member Name Removed] - we appreciate your business!"

Stephanie T.
Dec 2020
5.0
Yes, I recommend this pro
From in-house flooring measurements all the way to a follow-up house call after install, everything was handled in a timely and professional manor! Would recommend.
Response from America's Floor Source
"Thank you, [Member Name Removed]!"

John N.
Jan 2020
5.0
Yes, I recommend this pro
$3,000
smooth, quick, workers were friendly, professional, helpful. unexpected discovery of rotten wood around the commode that was quickly repaired by another contractor who was notified promptly by Chris and Doug of Floor Source
Response from America's Floor Source
"Thanks for the great review, [Member Name Removed]!"

Marabeth P.
Mar 2019
5.0
Yes, I recommend this pro
We moved into our home 3 1/2 years ago. Just this past week we opted to transition some of our carpeted areas to hardwood so we brought back in America’s Floor Source, who did the initial installation through Fischer Homes. They deserve a huge shout out because, not only did they do two pretty big areas in one day, the original wood and the new wood matches perfectly! We highly recommend them. ?

Amy M.
Mar 2019
5.0
Yes, I recommend this pro
Went great job was done perfectly. Great company.

Robert R.
Feb 2019
5.0
Yes, I recommend this pro
We hired America's Floor Source to install flooring in our home under construction. The crews were clean and professional, arrived when they stated they would and completed the job thoroughly without excuses. They were easy to work with and had a great selection available for us to choose from. I will definitely refer them to my friends and family, or anyone for that matter, as we are very pleased with their team and the work they performed! Thanks AFS!
Response from America's Floor Source
"Thank YOU, [Member Name Removed]! We love hearing that and we truly appreciate your business!"

MICHAEL T.
Feb 2019
5.0
Yes, I recommend this pro
America’s floor source has been the company I have chosen for more than eight years. They do an excellent job meeting with the clients. Their installation crews always treat the home and clients with respect. Fair and honest pricing!
Response from America's Floor Source
"Thank you, [Member Name Removed]! Your feedback is so important to us, and we look forward to serving you in the future."

Anne D.
Feb 2019
5.0
Yes, I recommend this pro
The carpet ordering process and installation went very well. America's Floor Source was very flexible with several chances that occurred in our installation date. The gentlemen who completed the installation was very careful with our newly finished basement and paid close attention to detail when installing the carpet pattern. Chris came by at the beginning and end of the installation to check on how things were going and to ensure the carpet was being installed as we discussed (pattern direction, within closet space, etc.). I would highly recommend America's Floor Source.
Response from America's Floor Source
"Thank you, [Member Name Removed]! We love hearing this, and really appreciate the great review!"

Chip H.
Feb 2019
5.0
Yes, I recommend this pro
They did a great and efficient job.
Response from America's Floor Source
"So great to hear that, [Member Name Removed] - thank you! We hope you'll come back and see us again for your flooring."

Marti J.
Feb 2019
5.0
Yes, I recommend this pro
$5,000
I purchased from Christopher Miller and he was a delightful young man!! His crew for installation were punctual, respectful and very efficient!! I will definitely return for bedroom work when the time comes.
Response from America's Floor Source
"Thanks so much, [Member Name Removed] - we look forward to serving you again!"

NIKI G.
Feb 2019
5.0
Yes, I recommend this pro
As an investor, this was the best place I could find and go to in the entire city. With such a wide variety of options, talented consultants and servicemen, I could not consider working with anyone else. I have used dozens of times for our management company and high end flips.
Response from America's Floor Source
"Thank you, [Member Name Removed] - that'[Member Information Removed] music to our ears! So glad to be working with you, and we look forward to continued success together."

Jennifer F.
Feb 2019
5.0
Yes, I recommend this pro
Showed up on time, installed the carpet and looks great. Very professional.
Response from America's Floor Source
"Thanks, [Member Name Removed] - we always love hearing from our customers! Enjoy your carpet, and come see us again!"

Nancy A.
Jul 2017
5.0
Yes, I recommend this pro
$2,500
I was undecided about what kind of wood floor to get and the team guided me to excellence. We ordered on Tuesday and it was fully installed by 9 a.m. on Saturday. I couldn't be more pleased. It looks great. What is key to whether it was great is that It was rented within 24 hours after installation. The floor covering was the star of the show. Thanks for all of your work. Great people to work with!!! Andrew, Charles and the installers were stellar!

Mark I.
Jun 2014
5.0
Yes, I recommend this pro
$3,000
They were completely professional and detail orientated. Any issues I had were immediately addressed. I work for a property management company and we have them do the majority of our work.

Paula M.
Oct 2013
1.0
This company was paid by Westport Homes to remove existing vinyl and replace it with a different vinyl in a new home.  Their installers laid it over the existing vinyl and after I moved in I noticed the vinyl separating at the the seams.  They scheduled an appointment to inspect the problem and no one showed.  We called to follow up and were told it was some new person's fault for not putting the job on the calendar.  Appointment is reschedule a man named Josh shows up and agrees it is a tear out and replace. However, the vinyl is on back order and will take two weeks to get.  We wait two weeks, hear nothing, call the company to find out status and learn from a man named Dave that the order was never placed because it wasn't totaled the way Theresa who places the orders could read.  Instead of asking someone, she simply put the file away.  Dave tells us they will order the vinyl this time but it is on back order so it will take a couple of weeks.  Tired of dealing with them and the fact that I can't proceed with any other home improvements until the vinyl is replaced, I selected a different vinyl.  At last installation day arrives.  The Mexicans who installed the vinyl incorrect the first time show up to do the job.  They work about an hour, have a medical emergency and leave.  Now Dave tells us it will be Tuesday before they can find another subcontractor to come out and install the new vinyl.  A job that should have taken 2 days ended up taking four days.  Now I have to wait for painters to repaint my molding.  Given a choice I would never use this company.  They lied about the first appointment, their office has no idea what is happening in the field.  Their communication between themselves and the subcontracts is poor.  The same with their communication with the customer.  We had to reach out to them.  My home was left dusty and dirty.  Once the floor was installed, they never called to see if we were satisfied with the work.  Given a choice I would never do business with this company again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

America's Floor Source is currently rated 4.8 overall out of 5.

America's Floor Source accepts the following forms of payment: CreditCard

Yes, America's Floor Source offers free project estimates.

No, America's Floor Source does not offer eco-friendly accreditations.

No, America's Floor Source does not offer a senior discount.

No, America's Floor Source does not offer emergency services.

No, America's Floor Source does not offer warranties.