AGAPE PERSONALIZED CLEANING
About us
I am very dedicated to quality with integrity. I work by myself, and am very gifted in my abilities to be thorough, and detailed. I have been told by many that everything sparkles after I have cleaned and the products I use smell great. I am positive, energetic and easy to work with. It is my desire to make sure your 100%satisfied. I am open to new ideas and constructive criticism when you like things a certain way, or would prefer me to use a specific product. If you need dependability and trustworthiness, Agape will meet your highest expectations.
Business highlights
Emergency services offered
39 years of experience
Services we offer
Thorough general Housecleaning. My husband (Bryan) and I clean small offices together. Window cleaning. Auto cleaning.
Amenities
Emergency Services
Yes
Reviews
4.213 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 8% | ||
| 8% | ||
| 0% | ||
| 15% |
Showing 1-13 of 13 reviews
Judy M.
Nov 2013
She is always punctual. She cleans my entire condo. It always feels special when I walk into my clean house. My house smells great and looks great. Each time she visits she always does something special such as baseboards, door panels, frames and cobwebs throughout.. During the holidays it is not unusual for her to leave some special treat she has baked.. She never fails to wish me a happy holiday or a good evening. I feel she is completely trustworthy.. She is very efficient and timely. She is very thorough. I could not be more pleased. I have several nick -knacks to gather dust but they always look good. My family thinks I work hard to keep my house clean.
during the holiday
during the holiday
Vickie J.
Nov 2013
A great job, as always! Debra has cleaned for me for 10+ years and I've always been pleased with her work. She always leaves me a note of what's been done and those areas where she gave extra attention (like the baseboards). When I've asked for an extra project (like window washing) she's been able to quickly quote a price and put me on her busy calendar. I have always been able to count on Debra's efforts and if there has been a last minute change or need in my schedule, she has been accommodating. Her work ethic is incredible.
Konstantine O.
Nov 2013
Service is biweekly Home cleaning, including floors, kitchen, bath, dusting. We tend not to be at home when Agape is working, but we were once and the service was powered through efficiently. Nice touches include a note about the cleaning and any issues. Sometimes will Agape will toss in little extras, this time an extra sweeping. Although not a maid service (i.e., making beds) always leaves the home looking organized as well as sparking, even when we forget to pick up. Agape as been cleaning for us for over 10 years. Very professional yet friendly; a trustworthy and accessible small business. Very pleased.
Vickie J.
May 2013
Great job....always on time....dependable....thorough
JAMIE C.
Aug 2011
Found Debra on Craig's List, and I spoke to her on the phone. She was able to come to clean my windows two days later, which should have been a red flag right there. I had to follow up with her the morning she was supposed to come, and she said she had been out biking and forgot about me and would be late. Then, she comes to the house, starts on the inside first. She did a good job on the insides of the windows. Then, when she did the outside, she was having trouble getting them clean with her squeegy. After cleaning for less than two hours total, she told me she couldn't finish the job because her ladder wouldn't reach the upper windows, not to mention that my windows are next to impossible to get clean unless you work really, really hard. I got upset and asked her to just leave. She should have known that her ladder wouldn't reach the upper windows, and she should have told me from the beginning that she was not going to be able to complete the job and give me the option to not have her do the work! Also, a big reason why window cleaning is a skill and well paid professional service is because most people don't have the equipment to do them themselves and there is a safety risk for the operator too. Do NOT hire Debra to do your windows, that's all I will say!!! She worked 2 hours and said she would take $30 off of $190 bid because she was not completing 8 of the upper windows. I have looked over the work now that she is gone, and the exterior of all of my windows looks horrible. I paid her the $120, she argued with me to my face and basically treated me like I was the one ripping her off when I offered her $120 for her 2 hours of time! She did not treat me like a customer, she treated me like I should be afraid of her and dared me NOT to pay her what she was demanding. She even flexed her bicep and told me that she earned her big muscles. It was a surreal experience, and I just wanted her off my property!
SHEILA M.
Oct 2007
Very well.
SHEILA M.
Oct 2005
THIS IS OUR 4TH HOUSECLEANER IN ABOUT A YEAR, AND WE PLAN TO KEEP HER. SHE IS DEPENDABLE AND DOES A GREAT JOB.
TANA A.
Mar 2004
DO NOT GIVE HER A KEY TO YOUR HOUSE. DO NOT SIGN CONTRACT. INSIST ON AN HOURLY RATE.
ANDREA G.
May 2002
RELIABLE AND PROFESSIONAL STAFF. VERY GOOD CLEANING.
BENJAMIN B.
Apr 2002
unknown
DEBBIE R.
Apr 2002
THE CLEANING IS GOOD BUT THE COMMUNICATION IS HORRIBLE. SHE DOESNT LISTEN AND TAKES NO DIRECTION.
Response from AGAPE PERSONALIZED CLEANING
"Did you hear them say that "the cleaning was good". Maybe that has something to do with the fact that it is my intention to clean your home thoroughly and professionally and nothing else. I'm there to clean your house. I am not there to help put away groceries, pick stuff up out of the yard, watch the children while you run an errand, give the dog a bath, do 3 loads of laundry while I am there, or sit down at the kitchen table and sip coffee and visit with you. Somehow in the process of attempting to explain that the definition of a cleaning lady is "somebody who is there to clean your house and ONLY clean your house ", that they somehow got the impression that I was being argumentative, and trying to get out of different types of work that they expect a cleaning lady to do. But I am not a cleaning lady and maid and nanny, and best friend all rolled into one, I am simply a cleaning lady. And my not being willing to live up to everybody's definition of what they think a cleaning lady is supposed to be, should not be a reflection on the quality of "CLEANING" that I do in the home. I'll repeat it once again.....they said; (quote, unquote)......... "THE CLEANING IS GOOD". I rest my case. Cordially, Debra Cooley Agape Personalized Cleaning"
MARIANNE E.
Jan 2002
unknown
Response from AGAPE PERSONALIZED CLEANING
"Ah....bless her heart. She was one of the sweetest little old ladies I ever worked for. I believe that I cleaned her house for about 4 years. I believe she gave me a C in responsiveness, because there was a huge communication breakdown between us regarding her beloved fluffy old dog. Her dog was not mean. But he kept following me around while I was trying to clean and getting in my way, sniffing me in very uncomfortable ways while I was trying to work, being so close to me while I was working that sometimes I would step backwards and accidentally step on his paws and make him yelp. Other times, he would walk across my freshly mopped or waxed floors. No matter how nicely I asked the dog to not walk across the wet floors, he always did it anyway. I guess he did not understand English. And each time, I would present this information to the member and see if we could put the dog up in a room while I was there to clean, it seemed that she would get insulted or get her feelings hurt, like I was trying to disrespect one of her family members or something. Well, I guess the dog was a family member in a way. It was the member and the dog. And I guess 100% of the time, the family pet will always have more seniority than even the kindest, prettiest, most adorable and professional cleaning lady. Fluffy wins out every time, I've found that out time and time again. I don't hate animals, I love animals. I have 2 cats of my own, so I know how attached an owner can get to their beloved pet. But I have been bitten by dogs twice, and barked, snarled, or growled at too many times to count. And that was AFTER the owner assured me that they had the sweetest little ol' doggy on the planet, that would never hurt anybody. But it's always a different story when the owner is not at home. Dogs are very territorial, and when I try to enter a house to clean it when the owner is not at home, the animal doesn't always want to accommodate me in a courteous, professional manner. I still don't know the best way to let a client know that I would like all pets to be put in a cage, or a room, or a garage, or out in the backyard when I come to clean a house. There has got to be some kind of arrangement that is a win/win situation for both me and the dog. And I don't always know the exact wording to use to get my point across. I'm a cleaning lady, not an English major. I do my best not to hurt people's feelings when I am trying to explain my position, but when I am representing my own best interests rather than the family pet, it doesn't really matter how I say it.....the pet owner usually gets their feelings hurt. I guess the response that she wanted from me was; "You have a nice dog. I love your dog too. SURE he can just hang out in the house while I'm cleaning....I don't mind. I'll even stop working and throw the ball for him when he brings it to me....I got plenty of time on my hands today. And I don't mind taking him out for a walk while I'm here if he scratches on the door while I'm here. I got PLENTY of time on my hands and nowhere else to go today." Being prone to be honest with people at times, has not gotten me the best grades on my evaluations. I hope you can understand my point of view on this situation. If you own dogs, and we have an arrangement for me to clean your house while you are not at home, I do request that the animal be placed in a safe place, allowing me the best opportunity to clean your house thoroughly, with the least amount of distractions. Cordially, Debra Cooley Agape Personalized Cleaning"
BENJAMIN B.
Feb 2001
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AGAPE PERSONALIZED CLEANING is currently rated 4.2 overall out of 5.
No, AGAPE PERSONALIZED CLEANING does not offer free project estimates.
No, AGAPE PERSONALIZED CLEANING does not offer eco-friendly accreditations.
No, AGAPE PERSONALIZED CLEANING does not offer a senior discount.
Yes, AGAPE PERSONALIZED CLEANING offers emergency services.
No, AGAPE PERSONALIZED CLEANING does not offer warranties.