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ABC Roofing Company, Inc.
Electrical Baseboard or Wall Heater - Repair, Acoustic Ceiling Tiles - Install, Carpentry Framing - Install,
About us
Proud to be a recipient of the Angie's List Super Service Award for 20 CONSECUTIVE YEARS in Roofing! ABC Roofing Company, Inc. was founded 25 years ago with a mission to treat our customers like family, provide the BEST customer service, high-quality workmanship, and products. Our owner knew the value of not only providing excellent service but building relationships with each client which remains our mission to this day. ABC Roofing Company, Inc is a family owned and operated, full-service, Indianapolis roofing contractor. Located in Avon, IN, servicing Indianapolis and surrounding areas within 50 miles! Our goal is 100% customer satisfaction. We specialize in Residential and Small Commercial Roofing (Asphalt/EPDM/TPO), Siding, Gutters, Attic Insulation, Windows and more! As a Select Shingle Master with Certainteed, ABC Roofing Company, Inc. is committed to being the leader in the roofing industry for honesty, integrity and superior customer service! Over 40 years experience! Call us today for your free estimate!
Business highlights
Veteran owned and operated
30 years of experience
Services we offer
Chimney Flashing. Gutter Replacement, Flat Roofs, Roofing & Gutter Replacement, Roofing - Residential & Commercial- Asphalt/Dimensional Shingles, Siding Replacement. Attic Insulation., Skylights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.81,179 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 2% | ||
| 2% | ||
| 1% |
Showing 1-25 of 1179 reviews
A M.
Jul 2022
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Nancy P.
Feb 2022
Excellent.
Response from ABC Roofing Company, Inc.
"Thank you! We enjoyed working with you and sincerely appreciate your continued business!"
Steve S.
Oct 2021
It was a great service. They answered my questions, prompt, they clean up afterwards, and easy to work with.
Response from ABC Roofing Company, Inc.
"Thank you for your review! We sincerely appreciate your business and look forward to working with you in the future!"
Eric W.
Nov 2020
Very well. Workmanship was excellent and timely. Well scheduled and follow through was great.
Response from ABC Roofing Company, Inc.
"We appreciate your review and for sharing the pictures! It was a pleasure working with you. We look forward to being of assistance in the future."
Kevin D.
Oct 2020
ABC was very responsive and open to discussion and questions. They also worked with us to help meet our budget. Once contracted they provided a reasonable start date and the work was completed in two days. We are very happy with the professionalism and workmanship.
Response from ABC Roofing Company, Inc.
"Thank you so much! Our team works very hard to ensure everything goes smoothly. We sincerely appreciate your business, it was a pleasure working with you!"
Bill W.
Aug 2020
Ryan Standifer and Sonja Garnett worked closely with me to see that work was done to my satisfaction. Quotes were competitive and work was done professionally and on schedule. I will hire them again when I need more work done.
Response from ABC Roofing Company, Inc.
"Thank you so much! We'll be sure to recognize our team members you'd mentioned for their great service! We appreciate your business and look forward to assisting you in the future."
Greg M.
May 2020
Went well. Efficient delivery of supplies, courteous workers, responsive supervisors and office help was always on top of things. Good cleanup. Quality work completed and went beyond to fix a problem ice dam area.
Response from ABC Roofing Company, Inc.
"We appreciate your taking the time to review our services! Our team is very happy to hear that the crew worked hard to address your problem areas. Thank you for your business!"
Razi N.
May 2020
At first I got good service and a reasonable quote, but without enough detail for the insurance company. After I got HOA approval for the color and insurance approval, the project moved quickly and roof installed in September 2017 at a cost about $13,000. Over the next few months we were preoccupied with an extended family illness. In Spring 2018 we noticed several water stains in different parts of the house, especially near the chimney that were definitely not there under the old roof (19 yrs old). We contacted ABC roofing, and they sent someone to inspect. He promised that ABC would connect us with a chimney expert for further evaluation and would repair the other areas. But after repeated contacts and no action, we found that person had left ABC. Meanwhile we had to travel overseas for work, leaving the house closed. Returning in 2019 we saw that the stains around the chimney were worse. We had another roofer inspect the roof, and they advised a water test to determine whether the problem was the roof flashing work by ABC or a chimney problem. After bugging ABC Roofing again, they sent another person (John) in November 2019 to inspect the roof over again, and gave us two chimney referrals. ABC finally repaired some areas in early 2020, but not the chimney area. I paid Chimney Outfitters $400 to do the water test after the weather allowed in April 2020. This expert, whom ABC had recommended, determined that it was indeed incorrect flashing work by ABC and the chimney was fine. I sent their report to ABC on May 2, 2020, with all details, requesting that the flashing be redone and all damage repaired. I have waited 3 weeks and got no response from ABC. It appears that ABC roofing does not stand behind its work, and I would advise anyone to avoid this company.
LuAnn T.
May 2020
Everything went wonderful! The crew was friendly, efficient and the finished product is great!
Response from ABC Roofing Company, Inc.
"Thank you!! It was such a pleasure working with you. We'll be sure to pass this information along to our crew. They work very hard and will appreciate your kind words."
Jane D.
Feb 2020
Great job. The crew was efficient & did a great job cleaning up after. I would recommend them to anyone. Salesperson John as well as office crew were always helpful & friendly.
Response from ABC Roofing Company, Inc.
"We enjoyed working with you throughout the project! Thank you so much for taking the time to leave a review! We'll be sure to let our staff and crew know how satisfied you were with the project."
Linda P.
Feb 2020
It went outstanding....... great company. Great job!!
Response from ABC Roofing Company, Inc.
"It'[Member Information Removed] so good to hear that you're pleased with everything! We sincerely appreciate your business and your taking the time to leave a review for us."
Gina F.
Feb 2020
They came out to inspect the roof and suggest needed repairs. The items they suggested correlated very well with the items that the other companies we got quotes from had suggested. They were very professional and seemed very knowledgeable. Went with another company in the end just because they were going to do a couple extra repairs. Would definitely call ABC back next time we need roofing work done.
Response from ABC Roofing Company, Inc.
"It was so very nice of you to leave a review. This means a lot to us and we sincerely appreciate you!"
Lora R.
Jan 2020
ABC Roofing did a fabulous job replacing my old roof. From the first phone call to scheduling the work, to the final phone call, I could not have been more satisfied. John came out and provided an estimate, then Sonja worked with me to schedule the work. John and his crew finished my home in one day. My retired neighbor across the street told me that she watched the workers all day and that she was very impressed with how careful they were about getting the old shingles into the trash bin, how they laid out plastic over the grass around the whole house to keep from damaging anything or leaving a mess, and she was particularly impressed with how hard the roofers worked. She said no one was sitting around or wasting any time. And she mentioned that 'every bit of black paper was removed, down to the wood'. She was so excited I received such great service! (I think she'll be calling ABC soon! I would never have known any of these details myself since I wasn't home. If you're looking for superior quality, customer service that is both friendly and casual, but still professional, ABC Roofing in Avon, IN will not let you down.
Response from ABC Roofing Company, Inc.
"Thank you!!! We couldn't be more pleased with how satisfied you are with the project. We're also happy our crew gained the approval of your neighbor :) Thank you so much for your business"
RICK W.
Dec 2019
I'm very disappointed in ABC as a previous customer. 1 month ago I contacted them for and scheduled an appointment for the following week to get an estimate on repair of some roof damage. I was asked to text a photo and maybe they could give me an estimate by the photo. I texted a photo but didn't hear from them. On the appointment day it was getting late so I called to find out what time they would be here and I was informed I wasn't on their schedule, but they would have John call and should be able to get out to us by end of the week. I did not get a call. I called the office and they didn't know what happened but would have John call. I didn't get a call. Now it's the following week and I called to see about getting someone out here. She said John had been out with the flu and is very busy but would have him call. Again, we got no call. I called and left a message that I still have not heard from anyone and if they didn't want the job because it was too small for them, just let us know that. I spoke with the office gal again and she said she thought this had been taken care of and doesn't know what happened.........but will have John call. I've not heard anything and now we're at 4 weeks later. So yeah, we've got the hint to take a hike. What really annoys me is that 1 year ago when we spent $18,000 on a new roof, ABC was respectful and attentive to us then.
Response from ABC Roofing Company, Inc.
"We're extremely disappointed to hear about this. The messages were passed along to our representative and we were assured you had been contacted. Every job, large or small is highly important to our company. This is, again, very disappointing and is being looked into so we can ensure that no one will experience this in the future. We wish you the best of luck and appreciate the opportunity to have worked with you."
Bette D.
Dec 2019
It was excellent! They were easy to work with and on time.
Response from ABC Roofing Company, Inc.
"Thank you for your review! It was a pleasure working with you and we're sorry to see that our service fell short of an A rating. It's very important to us that our clients walk away highly satisfied. Someone will reach out to you for any input you may be able to provide so we can improve our processes. Happy holidays!"
Sarah G.
Oct 2019
Satisfied with job. Communicated well through process.
Response from ABC Roofing Company, Inc.
"We sincerely appreciate you taking the time to leave us a review! Our team enjoyed working with you throughout the process and looks forward to assisting you in the future. Thank you for your business."
David O.
Sep 2019
We requested an estimate. They sent someone to look at our roof and they said they would send an estimate the next day and drop off roof samples. The estimate or samples never came. I called the office three days later and they said they would send the estimate in the morning. The estimate still didn’t come. I called the next day and the office manager said she would send the estimate that day. The estimate sill didn’t come. This is the most unprofessional business and I would not recommend them. I can only image what would have happened if I would have hired them for the job.
SUSAN C.
Aug 2019
Excellent! Very thorough and forthright about what was and wasn't needed. Pricing is reasonable. They are a very hands-on organization. John was right on site along with the workers to assure that everything went smoothly. Would definitely hire again!
Response from ABC Roofing Company, Inc.
"Thank you so much for your review! We're thrilled to hear that it went well. We sincerely appreciate your business and look forward to working with you again."
GEORGE M.
Jul 2019
It was excellent.. On time and clean.
Response from ABC Roofing Company, Inc.
"We're happy the project went well and hope you're enjoying your new roof! Thank you for your business and for taking the time to leave a review. We look forward to assisting you in the future."
Jennifer J.
Dec 2018
It was fantasist. They set the bar really high. They came recommend from my brother. They stood out with the process. They're great.
Response from ABC Roofing Company, Inc.
"Our staff thoroughly enjoyed working with you and sincerely appreciate the kind words. We're so happy the roof color was to your liking as well. We understand the roof color was a big decision as it will be on there for many years. We think the color turned out very nicely on the home. We look forward to assisting you in the future. Thank you for your review"
Jennifer T.
Nov 2018
We had ABC install 13 high-end windows, an exterior door and an exterior set of french doors back in June. We chose them based on reviews and price. It was hands down, the best experience I could have hoped for! Everything was done in one day. They showed up around 8am and were cleaned up and gone by about 430pm. They cleaned up all the mess and even fished out some wrapping and debris that had fell into the pool from the high winds that day. The crew that did the installation was very polite, courteous and professional. I no longer have condensation on the inside of my windows and our cooling bill even went down about $150/mo from last year! And so far, I have only had to keep my heat on 63-65 degrees. The new windows and doors are working great! I would highly recommend them! We will be using them when it is time to replace our roof and gutters as well! They also installed our siding back in September of 2016! The transformation was amazing!
Response from ABC Roofing Company, Inc.
"We're so happy to hear that you're seeing the benefits of installing your new windows, doors, and siding on your utility bills! The transformation of your home was beautiful. We sincerely appreciate your continued patronage and for sharing your experience. Thank you so much!"
Paul B.
Jun 2018
They did a good job. We had no issues, cleaned up well and we will use them, again. We highly recommend them!
Response from ABC Roofing Company, Inc.
"Thank you so much for your review! It was a pleasure working with you. We truly appreciate your business and look forward to assisting you in the future."
Ke-Hau C.
Jun 2018
2016 Nov John came to check leaking area and suggested to replace the whole roof. He promised after getting new roof, there will no more water leak. Even chimney, flashing,..everything. He told me no worry. I trusted him with new roof replacement in Nov. 2017 Jan, water leak badly, he came back to check and do water test. find a hold under flashing. They fixed. 2017 Apr, leak again, John came back to check, also owner came as well. They said maybe masonry with hole. They refer a guy to do some work, $2000. 2018 March, leak again, can't count how many times they back. They send a chimney guy, he suggest to take out whole chimney and rebuild it, estimate $20,000. After this, they change attitude to sympathetic,just said we have done what we can do. Of course, we didn't do it. I hired another Chimney company to do level II inspection. They told me the roof edge miss some piece call drain edge. According to Indiana law, that is necessary part. We asked ABC to fix it, they said we didn't check this item when we install the new roof. Just wonder how many people should know they need to check this item. I argued with them and asked them come back to add drain edge. FINALLY, no more leak !! Thank God! John is a very great salesman, Sonja is very helpful at beginning. But no body in ABC roofing can find the root cause for 18 month. Maybe we don't need to replace the whole roof at beginning, just need to add Drain Edge. We spend 22000 for new roof and suffer 18 month. Not sure this is our good luck or bad luck to have ABC roofing.
Response from ABC Roofing Company, Inc.
"Our company goes above and beyond to assist each client and are disappointed that as hard as we worked to assist the client, they feel that we did them a disservice. We were initially called out for a roof estimate and our team was told there was hail and wind damage. The customer requested an estimate for replacement. Upon arriving for the estimate, an entire portion of the roof was tarped (not by our company) because of damage. After a thorough inspection, our technician provided them with the estimate for replacement. Drip edge is not code for Indiana but was offered as an "option" on the proposal because the client wanted to keep costs down due to plans of selling the home. They declined the option for the drip edge. We replaced the roof, several months after install of the roof they called stating there was a leak at their chimney/fireplace. Multiple water tests were done and each time the leak occurred at the chimney mortar. The client was notified and present for each inspection. We replaced the flashing on the chimney as a precaution but the leak persisted. As a courtesy, ABC Roofing paid for chimney masons to assess the leak. They were in agreement that it was the chimney itself, not the roof or any work done by our company causing the leak. The homeowners used their handyman to assess the chimney, it was suggested that we add a piece of drip edge near an area of the chimney, which we agreed to do at no cost, but they also made repairs to the chimney at that same time. It's important to note that the drip edge was installed, as requested, on the opposite side of where the leak was occurring. That being said, there is no [Member Information Removed] to prove that the lack of drip edge, which was offered and declined by the client, was the cause of the leak. Again, our company works very hard to provide quality workmanship and product to every client and feel that we went above and beyond to assist with this client's concerns. It does sadden us that it did not end on a happy note."
Dean W.
May 2018
We have been extremely pleased with the professionalism, craftsmanship and service of ABC. John Titus was a fantastic salesman/job supervisor and the ladies at the office were fantastic to work with. The crew worked efficiently and thoroughly and brought our home to a new level of beauty. We just couldn't be happier with the great work of the ABC team.
ALFRED P.
May 2018
Terrific. I had 3 different leaks, They responded quickly, inspected the total roof, identified the leaks and gave me a quote that was substantially lower than the other quote I obtained. They kept me apprised on the status, showed up on time and cleaned up after themselves. I had used this company several years before in a different house. The leak turned out to be a loose vent pipe which he refastened on the spot and told me there would be no charge.
Response from ABC Roofing Company, Inc.
"Thank you so much for your review! The weather delayed it a bit and you were very patient- we sincerely appreciate that. We're so happy they were able to accurately assess and repair your roofing issues. Thank you for your business. We look forward to assisting you in the future."
Licensing
State Contractor License Requirements
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FAQ
ABC Roofing Company, Inc. is currently rated 4.8 overall out of 5.
ABC Roofing Company, Inc. accepts the following forms of payment: CreditCard
Yes, ABC Roofing Company, Inc. offers free project estimates.
No, ABC Roofing Company, Inc. does not offer eco-friendly accreditations.
No, ABC Roofing Company, Inc. does not offer a senior discount.
No, ABC Roofing Company, Inc. does not offer emergency services.
No, ABC Roofing Company, Inc. does not offer warranties.