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Ajax Carpet Service
Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch,
About us
We're The one you'll recommend. Our service is incredibly cost efficient while we perform the highest standard of carpet cleaning service.
Business highlights
47 years of experience
Services we offer
Carpet & upholstery cleaning. Carpet installation. Re stretches & repair. Water damage.
Amenities
Free Estimates
Yes
Reviews
4.943 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 43 reviews
Jeanette L.
Apr 2023
Dennis did a fantastic job on our 20 year old carpets! He did such good work that one of our friends asked if I had new carpeting put in.
Nancy G.
Mar 2020
Dennis did a fine job, going to have him back to do living room.. He's a great associate, (representive) for Angie's List.
SUSAN W.
Sep 2019
They did a wonderful job, got out all the stains. Carpet looks very nice.
Response from Ajax Carpet Service
"Thank you for taking time for this review, [Member Name Removed]. I wish you luck when the for sale sign goes up for a quick sale."
Dan S.
Nov 2018
Dennis came out same day to estimate Scheduled for a few days later. Overall the job came out well, a few pet stains were improved but didn't removed, but the carpets were much improved.
Response from Ajax Carpet Service
"Thanks for taking time to post this review, [Member Name Removed]. Hope you'll have a Merry Christmas."
Paul R.
May 2018
Very pleased. Dennis arrived exactly at 9:30am as scheduled. Our carpet is 17 years old and we are preparing to put the house up for sale. He ran into problems with stretching as the carpet would not pull up next to the tile. They did the best they could and it does look better. All rooms were cleaned and make the carpet look 10 years younger. Dennis needs to fix the oil leak on his truck as it leaked oil on my concrete driveway. My big complaint is that he wore an IU cap into a house owned by Purdue graduates. In spite of that, I would hire again if we were staying in the area.
Response from Ajax Carpet Service
"My truck only leaks oil in foreign land (Purdue). LOL. All seriousness aside, sorry about that; didn't know that happened. I will take it in this week to fix that problem. The best part of my work is meeting people like you and Tina. I felt like we were old friends. I enjoyed our conversation very much and will miss not coming back to see you again. Powell, Ohio is a bit out of my service area. My pastor said you are moving to a very nice area. Thank you very much for your thoughtful review. I wish you the best as you spend quality time with your grand kids."
Amanda B.
Jan 2018
Everything went great! We were in such a rush, moving day was on Saturday and i'm calling carpet cleaners the Tuesday after Christmas AHHHH! Not too mention both my husband and I work and the only day we had available was the Friday before. I tried calling the larger chains, they gave me a general price, they said they needed to hook up to my water, and they could only schedule something after the move. I called about 4 different places and Dennis (the owner) was the first person to ask me about room size. He said he could measure but with our schedules we couldn't sync up in time so i gave him room dimensions and he did his best to quote me based on that alone. The price shocked me at first so i verified with those bigger chains, this time I gave them the room sizes (which they never asked for), and guess what the prices doubled! That would not have been something i wanted to find out day of. We are first time home buyers, this was never really a service we needed before but Dennis was so honest and helpful I don't think I would let anyone else do it. With the move being the next day I was concerned about drying time but Dennis gave us some tips to help with that and by Saturday morning everything was dry and ready to go. Thank you again Dennis!
Response from Ajax Carpet Service
"[Member Name Removed], I asked my assistant one day "What business are we in?" He asked if it was a trick question, then answered carpet cleaning. I said, "No. we're in the people pleasing business." Anybody can learn how to push a wand back and forth. My joy is meeting and serving my customers. My assistant being ill, coupled with the extreme cold, made for a tough day. But we (you, Mike and me) got it done, didn't we. I am blown away by your wonderful, thoughtful review. What a way to start the new year. I wish you and your family the absolute best for 2018, and beyond. My heartfelt Thank You! Dennis"
Sandy K.
Sep 2017
He did very well! He came quickly and did a great job! He was very nice and interesting!
Carol C.
Sep 2017
With Ajax, it always goes well. The guys are terrific and I always recommend them to family, friends, and professional relationships. They get amazing results from my carpets. I have two cats that would rather come to the carpet to vomit than stay on flooring. Ajax always gets my carpets looking almost brand new each time I use them. You can't go wrong with these guys! Thanks again.
Denise B.
Mar 2017
Owner came out promptly to give a quote. Work was done well with attention to detail.I would definitely Use them again.
Phyllis F.
Oct 2016
Very pleasant people, I'm impressed with angies list, everyone I've had has been super. The service was efficient, they moved the furniture for not extra charge, it was my first carpet clean for very large rooms. The price was very affordable, I was satisfied with this.
Robert M.
Oct 2016
see above, plus they were very fast and clean.
Sharon G.
Sep 2016
unknown
Ronald M.
Aug 2016
Great! I would recommend Dennis to anyone.
Ronald M.
Jul 2016
unknown
Todd S.
Apr 2016
unknown
Response from Ajax Carpet Service
"I recently asked my cleaning partner what business we are in. He replied, "Is this a trick question?" Then said "carpet cleaning" I corrected him because we are in the People Pleasing business; cleaning carpet being our means to that end. It pleases me knowing we have accomplished that goal. Responses like yours are what make my work fun. Thank you so much for your kind words."
Susan H.
Mar 2016
He did a fantastic job Very fast and got ALL sorts removed. Also dried very fast.
Henriett K.
Jan 2016
Very friendly and conscientious service. Good with pre check on date and time since we were in the midst of a move and wanted the carpets cleaned on the 5th so we could have movers bring furniture the sixth. The carpets look and feel great. Owner went above and beyond to make sure we were pleased with outcome. Would definately recommend them to anyone.
Response from Ajax Carpet Service
"Thanks for the nice review. My goal is satisfied, happy customers. My carpet cleaning service just happens to be a means to that end. Unlike any other job we have done, this one required some precise coordination. Judging by your review, it seems to have worked out perfectly. That is my favorite part of being in the people pleasing business."
Diane S.
Dec 2015
Cleaned and stretched my carpet in living room and dinning room.Also moved the furniture and put it back where I had it.I'm very pleased with the results.
Response from Ajax Carpet Service
"Thank you so much for taking the time for this review. My customers tell me that these reviews are of great help when deciding who they want to come into their home. It was my pleasure coming into yours. I will always be at your service. I wish you a very Merry Christmas."
Carol C.
Oct 2015
I can's say enough about Dennis and John. Dennis came out a couple of days before and gave me an estimate. They arrived promptly and set to work. When they were done, they cleaned up all non-rugged areas and answered all of my questions to my satisfaction. The rugs were mostly dry by late evening and by early the next morning I was able to let my pets out and walk on the carpets. The rugs were wonderfully clean. I had many tracked areas of dirt and the cats had vomited in severeal areas. All problem spots were clean. The rugs looked fantastic! I will certainly highly recommend Ajax for any future carpet cleaning needs.
Response from Ajax Carpet Service
"I apologize for not replying to this wonderful review sooner. When I returned to your home 3 1/2 hours after we cleaned your carpet I was really surprised that it was dry already. I have related that fact to customers since then. Not assuring them it will be dry that quickly, but it realistically can be. It was a pleasure meeting you and performing a service that you appreciated well enough to send this appreciated review."
Scott C.
Aug 2015
unknown
Response from Ajax Carpet Service
"Thank you for taking the time for this nice review. Your carpet looked great before we even cleaned it, just needed some freshening up. You certainly keep a nice household. Hallway re-stretches are sometimes difficult but, fortunately, this one was an easy fix. I don't think that 'lump' will ever show its face again."
James P.
Jun 2015
Great job. Dennis worked on the patching while John went to work with the truck mounted steam cleaner. The patching came out real nice and the carpet is as clean as ever. The chair seats were a last minute add on and they didn't mind doing them at all. They did a real good job on them as well.
I will be calling them back to do our family room and hallway as well.
I recommend them.
Response from Ajax Carpet Service
"Thank you for sending this nice review, (Removed member name). Just as you read reviews from other satisfied customers, your review will surely help potential customers make their carpet decisions. Glad the patches were to your liking. And, don't be too hard on your "stupid" dog. lol. They are pretty cool and I enjoyed giving them a some attention. Look forward to serving you again."
Sean L.
Jun 2015
Dennis provided me with an estimate and then did the carpet cleaning the same day. He was prompt, efficient and does a nice job communicating with you. I would definitely use him again and would recommend him to others. He also didn't charge me for cleaning part of our couch that we needed cleaned. Very friendly. He also provided me with a good book recommendation.
Response from Ajax Carpet Service
"Thank you very much for sending this review. I hope you enjoy the book as much as I did. Being friendly is how we should all conduct ourselves and it is especially easy to be friendly with people like you. I will look forward to serving you again whenever the need arises."
Roman P.
Jun 2015
Excellent job. On time. Quick. Professional.
Response from Ajax Carpet Service
"These reviews do help my business and appreciate your taking the time to submit this. I will always be there to serve you whenever needed."
Kim K.
Mar 2015
Wonderful. He came out gave me an estimate and performed the service soon after.
Response from Ajax Carpet Service
"Thank you so much for taking the time with your review. We cleaned the major traffic lanes in the hall and living room a second time to make sure we did the best we could. Best of luck to you."
Mike C.
Feb 2015
Contacted Ajax Carpet and owner, Dennis Mamelson, came to our home the same day and provided an estimate. We agreed on pricing and scheduled the services. Due to extremely cold weather, we did move the start time from 8 AM to 1 PM on the day of service. Mr. Mamelson accompanied his worker and efficiently performed the work in about 2-1/2 hours. He provided special dryers to 2 bedrooms that were used as offices so that we could access them as soon as possible. The carpets had now been cleaned since they had been installed in 2009 and they look great.
I found Mr. Mamelson to be thorough, professional and a good communicator. I would definitely use him again.
I found Mr. Mamelson to be thorough, professional and a good communicator. I would definitely use him again.
Response from Ajax Carpet Service
"Thank you very much for your kind words. It means a lot to me that you took the time to write your review. I not only found great satisfaction working for you but enjoyed our conversations even more. I will always be at your service."
Licensing
State Contractor License Requirements
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FAQ
Ajax Carpet Service is currently rated 4.9 overall out of 5.
Yes, Ajax Carpet Service offers free project estimates.
No, Ajax Carpet Service does not offer eco-friendly accreditations.
No, Ajax Carpet Service does not offer a senior discount.
No, Ajax Carpet Service does not offer emergency services.
No, Ajax Carpet Service does not offer warranties.