Geek in Pink Computer Repair
About us
Cost is determined by the job.
Business highlights
Services we offer
PC and Mac, QuickBooks & Outlook file recovery, bluetooth & smartphone setup, data recovery, hardware installation & configuration, internet connection issues, non-booting system repair, password reset & data backup. Residential and business services at our shop or your place., refurbish old computer, tune-up & optimization to enhance system performance, virus clean-up, wireless network
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
8% | ||
8% | ||
0% | ||
17% |
"Thank you so much for taking the time to leave such a helpful and detailed review. We really appreciate your business and are so glad it was a positive experience :)"
"Thank you so much! It was very kind of you to take the time to leave a review. We appreciate the opportunity to serve you and it's so helpful for us to know when a customer was pleased with the work done. Thank you again :)"
"Thank you so much for taking the time to leave positive feedback. We a really appreciate you taking the time and for giving us the opportunity to serve you :)"
I have NO CLUE what I paid for the first time the lady came to my house. She didnt address the problem and now I have pai DOUBLE for absolutely NOTHING.
The whole idea of having the tech to my house to begin with was to check my laptop WITH my network. Obviously this was not done and the virus issues were not the problem since it did not fix my issues.
So for $230 I have the same issues as when I started. Will not be using Geeks in Pink again.
"I'm happy to hear that Geek in Pink was able to take care of your computer issues. Thank you for taking the time to leave a review."
"Thank you so much for the positive feedback. It is wonderful to hear Brenda was able to help you. We appreciate your business! :)"
"[Member Name Removed], it is so nice to hear of your positive experience with Geek in Pink! It was our pleasure working with you. Thank you for taking the time to leave a review."
"Ms. [Member Name Removed], we understand that it's frustrating when you expect something to work properly and it doesn't. We hope that you understand that we are able to fix the problem by reinstalling the operating system since all hardware tested functional, buy you declined the repair and requested that we recover data. I am glad that we were able to recover data for you and should you decide to repair your machine in the future we would be happy to address the issue. Unfortunately, we cannot fix the issue if you do not approve the repair needed to resolve the problem. If you could please let us know what we did to earn a D in quality, I would really appreciate it. I see you rated us a C in professionalism. Was there something that happened during the repair that was unprofessional? If so, please let us know wand I will address any short comings there may have been. On punctuality, you rated us a B. The computer was dropped off on May 11th. We contacted you with a diagnosis on May 12th and you approved reinstalling the operating system and recovering your data. On May 13th, you called back and said you changed your mind about fixing the computer and only wanted your data recovered. We had this done the same day and the computer was picked up on May 14th. Please let me know what your expectations were on timing so we can be sure we communicate properly with customers in the future so there are no misunderstandings. Typically we quote diagnosis by end of the next business day and repair within 1-2 days of when the customer gives us permission to proceed with the repair. On the price grade of B, we keep our prices as competitive as possible, but we gotta pay bills. ;) Thank you for your feedback and we appreciate the opportunity that you gave us to serve you. Please let us know if we can help with any needs in the future."
"Thank you so much for the opportunity to serve you. I'm glad to hear all was taken care of :)"
- 'My desk top went dark and then she just turned off. I paid 45 dollars for Geeks in Pink to assess the issue, They called back within 48 hours and stated that it would just need a tune up. I paid another 40 and my lap top is working great now, They were very prompt and responsive. So, I then took my desk top over which has been broken for awhile . A CD disc exploded inside my computer and then it eventually would not turn on anymore. They fixed the power button and I opted not to fix CD ROM drive because I really do not need it . I now have both of my computers up and running again for 190. I would definitely recommend Geeks in Pink.
"I am so happy your experience was a great one and you now have both your computers working! Thank you for taking the time to leave a review. :)"
"[Member Name Removed], I am pleased Brenda was able to help you. I'm sorry to hear we did not resolve your issue completely. We always recommend customers to bring computers to the shop rather than having service in home if they are infected because it allows the time to thoroughly test the stability of the computer after infection is removed. Infection removals can take several hours and for many it's not cost effective to have addressed in home. For our other in home services outside of virus removals we have a 2 week warranty on our onsite work should the same issue arise again. Please let us know if there is anything else we can help you with in the future. We appreciate your business. Thank you."
Licensing
State Contractor License Requirements
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