Default business cover photo

Excel Heating & Ac Inc

About us

Additional contact - Larry Kernel. Additional address - 91 N Mckinley St, Greenwood, IN 46143. 24 Hour Emergency Service

Business highlights

Emergency services offered
21 years of experience

Services we offer

Residential and commercial furnaces, air conditioner, fan coils, geothermal installation, heat pumps, heating, indoor air quality, repair & replacements., thermostats

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
3%
2
6%
1
0%
Showing 1-25 of 34 reviews
Kevin S.
Sep 2018
5.0
Yes, I recommend this pro
The service was good, really professional and very helpful. excellent quality of work, very responsive.

Allen G.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Susan C.
Sep 2016
5.0
Yes, I recommend this pro
unknown

CARL W.
Sep 2016
5.0
Yes, I recommend this pro
unknown

David K.
Jun 2015
5.0
Yes, I recommend this pro
$7,500
unknown

Joanne D.
Jun 2015
5.0
Yes, I recommend this pro
$12,500
unknown

William M.
Dec 2014
5.0
Yes, I recommend this pro
$100
Air conditioner service was second service on an annual contract for both furnace and air conditioner.  The first service was during the heating system on the furnace.  Overall service contract was 220.00 for one year for both furnace and air conditioner and had been paid previously, so there was not any charge for this visit.  The 100.00 approximate cost of service shown is just the approximate air conditioner service portion of the service agreement.

William M.
Dec 2014
5.0
Yes, I recommend this pro
$200
.

Jason M.
Oct 2014
5.0
Yes, I recommend this pro
$2,000
Went great.  Better quote than some of the companys with more reviews on this site and i felt better about the quality of the work that was done than I did with the other big companies.  Will use for my future work

Christina M.
Sep 2014
5.0
Yes, I recommend this pro
$5,600
My AC went out August 22, 2014.  Having used Excel in the past for an AC repair, I called them again.  They scheduled an appointment for Monday, August 25th for a tech to check the system.  I received a call at 7:15 a.m. on August 25th confirming that I still needed the tech to come out; I assured them I did.  the tech arrived around 11:30 a.m.  He was unable to repair the unit this time and gave me options for replacement.  (Compressor only vs. compressor & furnace.)  I right away scheduled to have the units replaced.  The office staff was great, and scheduled me for the very next day!  It was 90 degrees in my home in the afternoon on August 25th, so I was extremely grateful.  The company's repair man arrived the next morning promptly and I was pleasantly surprised to discover it was the same repair man from 2 years prior who fixed my unit.  The work was completed in a timely fashion; the repair man was very professional and sympathetic to the warm and humid house.  I did call another highly rated company for an estimate, but they were unable to come for a couple days, so I went ahead with Excel.  This company has been great to work with.  The only thing they did not go over with me were any choices/options regarding units.  I don't know heating and AC so perhaps there wasn't much to discuss, but I realized later that they told me what they would install; I had no choice in this decision.  I will definitely use this company in the future.  Highly recommend!

Paul V.
Jun 2014
5.0
Yes, I recommend this pro
$4,000
unknown

Richard E.
Jun 2014
5.0
Yes, I recommend this pro

We could not be more pleased with their work. They kept us informed throughout the installation phase, inviting our input at appropriate times.  Throughout the job, including post-inquiry, they endeavored to make sure that we were aware and satisfied.

We recommend them to anyone without hesitation or reservation. 




Kyle S.
Jun 2014
5.0
Yes, I recommend this pro
$96
We are always pleased with Excel Heating & Air Conditioning. Their bi-annual service to check A/C and Heating insures proper maintenance on our system. They were able to replace a sensor and ignitor for us to prevent any issues throughout the winter. Very pleased and will continue to use them.

DIANE R.
May 2014
5.0
Yes, I recommend this pro
$90
Excel was the original installer and although in Greenwood very active in Carmel. Would use again. I had thought the Carrier warranty provided for parts and labor but was advised labor was not covered.

Robert P.
Sep 2013
5.0
Yes, I recommend this pro
$230
They are excellent!

Kathleen F.
Aug 2013
5.0
Yes, I recommend this pro
$500
He came out on a Saturday to do the work and did not charge us any extra. We left a message on Friday and they came out Saturday. It went great and he was very fast and very efficient. They did not charge us any mileage for any of the travel. He was very pleasant.

MARGARET H.
Jul 2013
5.0
Yes, I recommend this pro
Eric has been our technician for a while now, and he is very polite and conscientious.  He had informed us about the compressor being calibrated incorrectly and came back to replace some of the interior parts for us since it was still under warrantee.

Roger H.
Apr 2013
5.0
Yes, I recommend this pro
$210
They are much more reasonable by the hour than others.

Amy C.
Jan 2013
5.0
Yes, I recommend this pro
$7,000
Great.  The key memory I have from the whole experience is that the owner encouraged us to go with the less expensive option which fit our needs rather than trying to convince us to buy the more expensive unit.  Very honest people.

Ken G.
Jan 2013
5.0
Yes, I recommend this pro
$60
See above.

RANDI S.
Mar 2012
5.0
Yes, I recommend this pro
$100
I was pleased with their work.  I would grade them as excellent.

KATHERINE C.
Feb 2012
5.0
Yes, I recommend this pro
$150
I was pleased that Excel could get a repair man to the house within a few hours. I believe he did a fine job.

Mary B.
Jan 2012
5.0
Yes, I recommend this pro
$350
Two years ago, we were fortunate to meet David and his team while getting estimates for replacing our furnace.  The Excel crew did an outsanding job on the furnace installation and we now work with them exclusively for our heating an A/C work. 

We never hesitate who to call if we need assistance.  The latest request for service was the installation and venting of a new Broan range hood.  Not only did Excel pick up the part from the retail store on our behalf, but scheduled us as a high priority. 

Larry arrived on time and did a masterfuly job in installing the Broan range hood, venting it outside.  He also identified the source of the propane small leak by the water heater pilot and fixed it as well.

Today the work was performed with high quality and great attention to detail. 

If you are looking for a professional heating and a/c company that is reliable and understands the importance of customer service, you want Excel Heating & AC.

Anne H.
May 2011
2.0
$200
WHEN someone shows up, he does a good job. He is professional and courteous. For the past few years, I purchased a plan from Excel for furnace and air conditioner service and cleaning and for them to be contacted if any problems occur. Well, the only problem that I have encountered is that they do not show up for scheduled appointments. Three times that I have scheduled an appointment for annual service or to have a part replaced, they have not shown up or have called to reschedule. It seems that they are in need of more staff and better management of their schedule. Every time they have indicated that they need to reschedule my appointment because they have to respond to someone else who does not have heat or air conditioning. Now, I am sympathetic that someone does not have heat or air; however, in their company they obviously need to develop a plan that would allow them to respond to scheduled appointments and "emergency" appointments. I am told that they are "swamped" and "too busy" to honor my appointment and that they need to reschedule. This has gotten to be ridiculous. I am VERY disappointed with Excel. It doesn't matter how good their work is if they do not show up to do it.

James C.
May 2011
5.0
Yes, I recommend this pro
See above.
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Excel Heating & Ac Inc is currently rated 4.8 overall out of 5.

Excel Heating & Ac Inc accepts the following forms of payment: CreditCard

No, Excel Heating & Ac Inc does not offer free project estimates.

No, Excel Heating & Ac Inc does not offer eco-friendly accreditations.

No, Excel Heating & Ac Inc does not offer a senior discount.

Yes, Excel Heating & Ac Inc offers emergency services.

No, Excel Heating & Ac Inc does not offer warranties.