Certified Appliance Repair
About us
Certified Appliance Repair is the top choice for quality appliance installations and repairs in all of the Southeast Indiana area. Our experienced technicians gladly travel within a 60-mile radius, providing same-day repairs for all surrounding communities. Allow our expert technicians to fix any and all of your appliances with the lowest rates around. Multiple locations. Same day service. Locally owned and operated. $29.95 service fee, free with repair. Senior citizen discount. $25.00 off coupon available on-line. More than 11 years in business. Fully bonded and insured. Seven days per week, 8 AM - 8 PM.
Business highlights
Services we offer
Repair - dishwashers, garbage disposals, refrigerators, stove repairs & installations., wall ovens, washers & dryers
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 10% |
This young man was very polite, patient and considerate. His name is Andy and I will call the employer and give him a high rating and ask for him when I call for any other repairs. This washer/dryer has been nothing but an expense account and is only a few years old. He works many long hours and his very neat on the job and does not hurry.
I will never buy another GE stack model washer. I now have approximately $1000. more in a machine that is not even 5 years old.
Scheduling the service call was quick and easy. The technician arrived at the scheduled appointment time and quickly got to work. The technician was courteous and professional.
Reasons for the service call: The seal around the washer door had become badly stained from mold/etc. There was also an intermittent squealing/rubbing sound behind the drum (?) when the washer was ending the spin cycle. I also could not use the high speed spin because the washer was not level and vibrated/moved badly at speeds above the low spin.
The technician replaced the seal, leveled the washer and checked for any other problems. At the time of the service call, the squealing/rubbing sound had stopped a few weeks earlier. The technician still checked the mechanisms but did not find any obvious problem. The technician did note the drain hole in the original seal had become clogged and therefore would not let the excess water drain out (I had not known there was even a drain hole in the seal). He commented the clog appeared to contain quite a bit of pet hair (which made sense since we have pets and the pet bedding has been washed numerous times over the past 7 years). He showed me where the drain hole was located. He also showed me the short drain hose below it and suggested I periodically check the drain hole to make sure it was not clogged. He also leveled the washer. Since leveling, I have been able to use the high speed spin cycle without the washer vibrating much at all. It certainly does not vibrate out of position anymore. The washer is much quieter during the spin cycles and in general seems to be working very well now.
"I would like to thank [member name removed] for the review. At Certified Appliance Repair we do our very best to make sure that no other problems occur after the repair. Granted we cannot predict the future and all appliances have many parts to them that could go bad without notice. But unlike most repair companies that hurry in fix what's wrong and hurry out we take extra time to figure out why the part malfunctioned, test all the parts involved, check if any have excessive wear or look like they are going bad and bring it to the customers attention to try and solve a problem before occurs. We always try to fix an appliance as if it were our own!"
"We are sorry this customer is not happy with our service. We go above and beyond to provide service 24/7 all for the same low rate. We invest 50 times more into the schooling of our technicians and into our parts stock than any other company in southeast Indiana. But as we pride ourselves on repairing your appliance the same day with the lowest prices in all of Indiana we also pride ourselves on being clean. If the house is infested with cockroachs and fleas we cannot morally take a chance on spreading the insects to others houses. We are sorry we couldn't do the work but we want to be fair to "all of our customers"!"
"We service all of southeastern Indiana and do not inflate our prices to compensate for the mileage. We appreciate you taking the time to comment on our work. Feel free to call us anytime that you need our services."
I was able to reach someone easily on Friday night, and two repairmen showed up on time on Saturday morning. They diagnosed the problem, explained it to me and told me how to prevent it in the future, and then replaced the part. They had a replacement pump in the van, and so they were on their way--and I was back to doing laundry--within 45 minutes. They even left me with a list of error codes so that I could more easily determine problems with my washer in the future and potentially fix them myself.
"It was a pleasure doing business with you and will be here anytime you need us. Thank you for your kind comments."
"Thank you for you business and look forward to doing businwess with you in the future."
"We appreciate your comments and were here if you ever need us."
"Thank you for taking the time to leave a review about our performance. Our technicians are the best trained and are the absolute best in the field. We pride ourselves in repairing the job the first time and for having the parts on hand to do the repair. Unfortunately appliances today are almost all computer driven. Not long ago you had the option to replace one switch out of many in the unit but today unfortunately they lump them all together into one computer and charge much much more for the part. We offer the lowest prices around and take pride in offering the best service possible. If you ever need anything from a repair to just a question on the phone please don't hesitate to call. Thank you again for your business."
Licensing
State Contractor License Requirements
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