Home Exterior Solutions, LLC

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We got the quote early on in 2020. Didnt have the come out until mid-summer or so if I remember right. We ever received any phone calls updating us on the timeline. When they did come out, they sent a crew of about 3 people, most of whom did not know what they were doing. Tore down the old siding and left it open when gaping holes in the sides and corner of the house. Here it is August 2021. I have had to call them out at least once to fix siding that was falling off. Sent another email today because more siding is falling off. They are overpriced and do not do quality work. Do not hire them.

Have a bad draft out of wall electrical outlet in wall just foamed snow melt on roof over ceiling heat registers in ceiling just blown with new insulation They came back out with thermal imaging and agreed job NOT GOOD job done on 1/27/21 still waiting for USA insulation to come back out and correct lousy job 2 weeks later cold air out of outlet next to the recliner I sit in very annoying not happy

Check for damages when they are done, They refused to fix damages that they causes

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There was a terrible smell for days. I still smell it from time to time. It has 2 weeks, all the company said was to open your windows. It is 90 degrees outside.

The present general manger and the present crew are excellent,They responded and came out to fix the job very quickly as the original job from 2 years ago was not to our satisfaction.

Very fast and responsive service. They explained everything they would do and then they did exactly what they said they would do.

Great people.

Very diligent.

Very professional and great service and super nice.

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Customer service/office area of company has some gaps in communication. Supervisor of crew & the installation crew were great!

Only issue was getting the return acknowledgement that they were awarded the job and getting a start date and time.

Fast and good service good price

If you have a older home and an upstairs and had already blown some insulation in the walls with fire breaks do not waste your money.First of all when giving the estimate told them that the house still had the old type of hard siding under the current siding and it is hard to get threw it I knew this cause years earlier i had drill 1inch hole to blow insulation in it. He said they could do it. Well when they came to do the job instead of two crews they said would be there , there was only one group of thee guys. When they started to drill hole they could not get threw the old siding without beating holes in it with hammers,so had get ever thing off the walls. Also didn't have tall enough ladder to easily reach what needed drilled up stairs being what they had to do. While watching them I assumed they would probe the inside of wall to find the fire breaks did not see much of this going on. The other crew got there later they were supposed to do the crawl space. After job was done waited a couple of days and never felt like we could feel a difference or hear a change in the outside noise. So I had done some inside work years ago when I removed some large windows and door, I framed them up and put some rolled insulation in openings. Covered with dry wall, so to check the work I removed the dry wall. well to my surprise there was only a hole in the section that there foam did not go in like there video show by pushing it over and the such. One spot did not even have a hole in it at all. So had someone crawl under into my crawl space to check it out for me he took picture with his phone it showed that it was already falling off of the foundation. So got them to come back out and re thermal the house and showed him the foundation picture and the spaces I had uncovered when I remove the dry wall, he said they have to redo the whole house. They came and spent a lot more time and effort. But still not impressed, when check basement crawl seemed to be better, did not what to look under dry wall this time. We redone one of the down stairs bedrooms this past summer, when outside wall plaster was removed it showed their foam what little there was had just kind of channel threw the blown insulation that I had done years earlier. Some spots were completely empty even of the blown stuff, so it did not squeeze forward the blown stuff and form its own layer. So bottom line is not happy at all. Consider it a waste of a lot of money. Got pictures but there is no place to add pictures.So who at fault? I blame the company for not giving the crew the equipment they needed and probably only not allowing enough time to do a big job as this was

Noticed a much quieter house the Same day and a warmer inside then before in a 100+ year old house. Highly recommended if you have high heating costs.

I like the product, but the installation team seemed inexperienced. Only time will tell if the product works the way I was promised and I get the R value expected.

Friendly. Knowledgeable.kept me updated on process

They were quick and efficient.

The guys were very professional and polite. The work was done quickly and efficiently. I have no complaints and would definitely recommend.

I was told by installers that I would receive an invoice by e-mail. Later a company rep called on me and said the installers failed to pick up a check. Need to wonk on accounts payable procedure. Otherwise they did a very professional job, cleaned up afterwards. I am satisfied. Winter will prove the cost was worth it.