Bathrooms By Design
About us
Jessica Stamps and Bryan Allen are owners of Bathrooms by Design. We look forward to servicing your remodeling needs.
Business highlights
Services we offer
Custom bathroom remodeling, bathroom fixtures - faucets, carpets, ceramics, complete custom design/architect, custom - stone, floor coverings, glass, granite, hardwoods, lighting, marble, metals & heated floors units., mirror, porcelain, sinks, tile, tubs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
5% | ||
2% | ||
2% | ||
2% |
Six thousand dollars is a significant sum of money, but our bathroom now looks larger, more open, and much more inviting. The old vinyl floor looked really cheap; the tile looks really classy. Same goes for the old tub and tub surround. It feels very luxurious to take a shower now. We strongly recommend Bryan and Jessica. I don't think I could have spent six thousand dollars in a better way!
"We are very pleased that we were able to do the shower remodel for [member name removed]. They are wonderful customers to work for. We thank you for your kind words in allowing Bathrooms by Design complete your bathroom remodeling needs. Thanks, Jessica Stamps"
Joe said he would get back with an estimate shortly but did explain his estimate load was heavy and to give him a week or
two to respond with some good numbers. I had no problem with this as i was not in a rush to start.
The Bathrooms by Design team showed up on the start date and worked well until the job was complete.
We encountered a couple bumps along the way such as water location for new drain, as soon as Joe arrived he took no time to
solve the problem as he cut right into the concrete and moved drain same day. No messin around!!
Overall things went great, had no problems giving full access to my home as we trusted them.
Finished product was more than our monies worth!!
by phone and email,no aswer.
As he was never able to guaranty, when he is going to finish the work. So, we do not want him to continue his service any more and want him to refund our money for the not done
"I was asked to come to the house on or about June 18th 2012 to give an estimate for a master bathroom remodel. After approximately 4 or 5 visits to the home we finalized the estimate/proposal sheet on 10/11/2012. Due to the fact that different selections of different products kept changing. On 10/11/2012 I proposed an estimate totaling $10,153.00, after being asked to reduce the cost by ($153.00) we came to an agreement of $10,000.00 with payments as follows: Terms- A deposit of $3,900.00, $1,000.00 due after demo, $1,000.00 due after plumbing, electrical, framing was completed, $2,000.00 due before tile installation when Hardiebacker complete, shower pan formed, redguard waterproofing, total area prepped for tile, with the remainder due upon completion. On 10/12/2012 a check for a deposit was written in the amount of $3,900.00, since the demolition, plumbing, electrical, and framing were complete at the same time two payments were due of $1,000.00 each at which time customer paid a check of $2,000.00 on 10/19/2012. The bathroom was completed to the stage of all Hardiebacker placed on walls and floor prepped for tile. At this point the customer was to owe another $2,000.00, the tile did not arrive as perceived due to the fact it was a special order coming from the east coast and the hurricane affecting delivery date. After the tile arrived we installed all of the floor tile in the master bathroom. After dropping off tile for more tile installation on 11/28/2012 the customers advised me they wanted to rewrite a new contract to continue working on their house, but would not give back any of the tile that I had just dropped off. The total cost of the tile was $1,521.99, also I still have not received the $2,000.00 payment that was to be paid before the tile installation. As of this time we have $5,729.00 invested in material and labor. The customers came to my office sat in the parking lot for over 8 hours demanding a new contract, and/or their money back, we were willing to work with them until they showed up a second time a few days later and we had to call the police to have them removed from our premises. At this point in time the police officer asked them if they wanted to continue doing business with Bathrooms by Design and the customer stated "No". We are now contacting our attorney for "lost of opportunity" and feel we are in the right in this decision. Sincerely, Joe Emmert Bathrooms by Design."
The individual that did the majority of the work did an excellent job and I am pleased with the quality of the work. The frameless shower door installation seemed to be more complex than they expected and took longer than planned.
The final step was to finish the ceiling and drywall. The sub-contractor that they planned to use did not show up as planned and Joe had to arrange for a different contractor. To help get the job done the new drywall contactor came on a Friday evening and worked until 10pm to get the job done.
Joe is a master carpenter and has some very good ideas. What I like is that we were able to negotiate the work that would be performed. For example, I suggested the installation of bead board paneling in the foyer. Joe recommended against the panneled beadboard and asked if I would consider real bead board. I agreed. When building the new wall, to create a mother-in-law suite, I wanted a regular door installed; however, Joe asked if I would rather have a pocket door because, when open, it would not take up valuable space in the room. It was a perfect solution.
Joe is very fair and honest in his pricing. I typically gave some of his workers $$ when I saw they did an outstanding job.
After one of Joe's guys removed a door and closed the wall with drywall and painted it, I could still see where the old door frame was. Joe had his guys come out and fix it. Now I cannot tell there was ever a door there.
Some of the work I had done was difficult and required the skills of a master carpenter. Although Joe's guys helped him, Joe himself took the lead on the installation of the appliance closet. I wanted to utilize the dead space under the stair well. Joe had his guys remove the drywall and expose the space. They cleaned it out and installed white laminate shelves and walls. It holds all of my appliances ... which is literally dozens!!! It is a perfect solution for someone like me who does not want any appliances on the countertops. Joe originally quoted a lower price than it ended up costing him. Joe ate the cost, but made up for it in being hired back for additional work.
Joe is interested in doing a great job....but he is even more interested in building a business of happy and satisfied clients.
I highly recommend Joe, not just for bathrooms, but for any jobs you have around the house.
Cons: At times, we were left uncertain whether or not Joe/crew would be coming day-to-day. Joe's communication could use a bit of improvement. While satisfied with his work, our bathroom was completed 16 days past the estimated deadline. Not a huge deal for our personal circumstances, but something to consider nonetheless.
"Easy to work with customer, we did run into some issues with the main drain being disconnected once we entered the crawl space for plumbing, we took care of this on the spot. It did set us back a day or two from original time frame. Also we seemed to have a problem with the humidity level in the house with drying time for drywall and paint coats which added some time. Nonetheless we over extended ourselves and worked outside our general working area. We now try and advertise and work in the Indianapolis and surrounding areas to serve customers more timely."
"The tile floor is beautiful to say the least, We carry almost a straight A rating and strive to uphold that status. We received a call from her letting us know some tiles had cracked. We inspected the floor to find the tiles were still stuck to the underlayment usually indicating the floor had movement. 4 tiles cracked in the same area along with a linear grout joint , I took steps necessary to understand what may have happened since i have only seen this in 22 years of experience and my tile setter of 28 years only twice. I also explained to her I would bring in a Hardi backer Rep to view the situation which took some time to get them out. After review we found a soft spot in the floor joist after spending time in the crawl space. We have braced the area and are in the process of repairing the tiles at this time. We back up our workmanship and have never not fulfilled that promise to customers on workmanship. These grades are unfair and we have to take the time and process to make sure the repairs are done properly. I cannot be responsible for settling floor joist however we agreed to take care of the situation for one to learn and two because its not big of a major repair. Thanks, Joe Emmert"
I couldn't be more pleased with the quality of work, the service provided and the overall experience. I would recommend Bathrooms By Design to anyone that needs any kind of repairs/remodeling of their home.. I am happy to have found a contractor that is honest, straightforward and would contact Bathrooms by Design for any furture renovations. The pictures are worth a thousand words!!
Joe Emmert was quick to respond with a detailed estimate. He was of enormous help
in helping me choose tile that would most enhance and visually enlarge the bathroom.
His team of workers came on the appointed date and covered all carpeting they would
have to walk on with plastic (there was a great deal of carpeting to be covered, including
carpeting up a wide, curved staircase). The job went smoothly from beginning to end with
cleanup before leaving each day. I was particularly impressed with the perfect design Dave
the tiler implemented around the tub. He had to cut many pieces to fit perfectly for a smooth
professional look. All workers were professional and extremely polite. My old bathroom
looks totally updated. I honestly did not expect it to turn out as well as it did. Have a second
bathroom to update in the near future. Would not even consider calling anyone else but
Bathrooms by Design to perform this job.
Licensing
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