Total Comfort Solutions

The blower motor and wheel were worn out after 12 years and needed to be replaced. Rusty ordered factory parts and replaced them. He also fixed it so it would keep running while the parts were shipped overnight.

The owner removed and hauled away our old Geothermal system and installed the new one in about 2-1/2 days. The work included a humidifier and new thermostat. He arrived on time and worked steady throughout the day in a professional manner.

Right before Christmas, we noticed our house was colder and the auxiliary heat was running constantly (even though it wasn't that cold out). The compressor was not running. I had to search for a new company to service my unit since the company that did the installation was no longer in business. On a recommendation, I called Rusty at Total Comfort Solutions.
Given that it was the holidays, it took him a couple of days to get out to determine the problem. He said it was a bad coil because the coolant essentially ate through it. (Common problem of systems of my age, although I think we had a bad coil to begin with...more on that later.) He priced several options for us. He ordered the part and would be out about a week later to install it (again the holidays were really messing up the schedule). Unfortunately the part hadn't arrived as expected so we had to wait several days longer. When the part arrived, he fixed it.
The geo system has NEVER worked so well. This is why I say it was faulty to begin with. It was our first geo unit and didn't really know what to expect. We knew the auxiliary heat would kick on when extra cold, so we thought that was normal. Nope. Ever since Rusty installed the new coil, the auxiliary heat has kicked on only once and for a very short time. We've had some really cold temperatures and I know the old system (coil) would have ran aux heat nonstop. The house is warmer.