DOG GUARD

At first, things seemed to go well. The fence was put in on time, and the installer gave us a smaller, temporary collar for our puppy. The problem was that the puppy collar didn't work. I tried using it, and I walked through the boundary without getting shocked. When we called to get a puppy collar that did work we were told that the boundary needed to be turned up, and that we were not training the dogs properly. I have tried numerous times to change this collar out for a collar that does work, but I have still not received one. Not only that, but our puppy has now outgrown the puppy collar, and she needs an adult collar. I was asked to return the puppy collar by mail in order to get the adult collar. I returned it, and I did not receive our adult collar. Two collars were included in the price we paid for our fence, but we still have not received the second collar.

The fence was installed within a week of ordering and so far I am happy with it.

EXCELLENT, FOR COURTESY.

OUR SYSTEM WAS STRUCK BY LIGHTNING AND THEY CAME OUT THE NEXT DAY AND REPLACED THE TRANSMITTER (THE PART THAT PLUGS INTO THE HOUSE). THEY ALSO SEND ME BATTERIES ABOUT EVERY THREE MONTHS. I HIGHLY RECOMMEND THEM!