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Arbor Experts

Tree Service

About us

3 employees. No subs. Cost is determined by the job. Travel charges may apply. No extra charges for after hours service.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Tree & shrub planting, canopy & root pruning, deadwooding, thinning, young tree training, bracing, tree appraisals, root barriers, lightning protection, diagnosing root systems, insects, & diseases, organic fertilization, & flux, increment boring, fruit tree pruning, cabling & cobra systems. Does not climb with spikes, and does not use bucket trucks.

Services we don't offer

Stump Grinding, Bark Tracing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
8%
2
8%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-24 of 24 reviews

susan C.
10/2024
1.0
tree service
  + -1 more
While the work was acceptable the owner, John was a horrible man. He cursed and berated his son the entire time he was helping him. No way would I want a his man to return to my property. His son is one of his helpers and works hard despite the abuse his father pours on him.
Description of Work: A pine tree was damaged from a storm and the 3 employees anchored it upright.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$290

Troy F.
08/2024
4.0
tree service
  + -1 more
I should have asked to see what they did to other trees before agreeing to "trim" our trees. This was my fault for not completely understanding what they were going to do. I wanted the trees trimmed back and lowered as our 120ft. tree was towering over our house. Rather than reducing the height, they removered the lowest branches 30 ft from the ground. This completely exposed our, once private, back porch and deck. Now we see everyones back yard and they can see right into our porch area. I could have easily rented a lift and cut off branches had I known that is what they were going to do. That would have saved me at least $600.00. They crew and owner were very nice and did a great job. We were sadly on a different page of understanding one another. Expensive lesson learned the hard way.
Description of Work: Needed 2 trees trimmed back from the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0
punctuality
5.0

$800

Cary F.
02/2017
5.0
tree service
  + -1 more
They did a very, very fine job. He wants to save the tree. I would absolutely use them in the future.
Description of Work: We used Arbor Experts. He installed a cable system to prevent a tree from having to be taken down. He also treated the dogwood. He did some minor trimming on some trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

John C.
02/2015
5.0
tree service
  + -1 more
My expercience was fantastic, I was ready to give up and replant some of the shrubs but John and his crew knew what they were doing and restored them to where they are healthy and growing quite well. I will definetly use Arbor Experts annually. This was the third time they did work for me.
Description of Work: Trimmed all trees, installed supports in Bradford Pear, trimmed and pruned shrubs and gave the growth space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ABE J.
06/2014
3.0
tree service
  + -1 more
They were just trying to keep them to where they don't commit suicide. At that time, they did not have a shredding machine and they had to haul off all the limbs that they cut off. It took a long time. Half of the tree came down, so what was left was some of the stuff without the whole trunk to hold it. I had the whole thing taken out. It took them the whole day. If they don't have the wood chipper then I won't let them do the work for a simple fact, as it took a day where they could have done it easily in a half day with a chipper. There is nothing negative about them. They were competitive pricewise. I wouldn't use them again if they don't have a chipper. It got dark and they had to come back the next day for an hour or two for a final cleanup.
Description of Work: Arbor Experts treated my ash tree that is big and tall. They did a 30% thinning of some branch repairs that I had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

$700

Sandi H.
05/2014
3.0
tree service
  + -1 more
unknown
Description of Work: Hired them to take down a tree in our front yard. Did not show when supposed to and then had to call them several times for them to come back and finish taking out the stump that was left. They finally did finish the job.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$450

Michael F.
04/2014
5.0
tree service
  + -1 more
He treated our trees very, very well. He performed a number of services and was obviously knowledgeable. He even gave me a great deal on price as we had a lot going on at that point. They were great with our schedule. Right before they came they had a big ice storm in there area and had to reschedule but once we had an appointment they came and took care of everything very quickly.
Description of Work: medicated and pruned trees. Chopped dead trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

GLORIA L.
07/2013
5.0
tree service
  + -1 more
Cut down a large tree very near the house. Ground down stump of this tree. Used tree climbing and slowly cut up the tree and lower each part to the ground. Cut up a dead that had fallen. Also cut down a large tree positioned over the lake. Trimmed branches from trees. Stacked all parts of the tree and cut up all large branches. Did a great job and were professional.
Description of Work: Took down trees and trimmed trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

MIKE A.
06/2013
2.0
tree service
  + -1 more
Arrived quickly and removed tree within 24 hours. Informed me to remove my fence and they would return and cut the stump to the ground. Left 2 messages with John telling him my fence was cleared away from stump. Now it has been over a week and no replies. HMMM? I was left with a 30" tall stump in my fence line. I finally bought a big chainsaw and finished the job myself!
Description of Work: Agreed to remove fallen willow tree and branches, stack wood, cut stump level with the ground.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$920

Barbara S.
04/2013
5.0
tree service
  + -1 more
John was great to work with. He came to my property which is a wooded lot, assessed the trees and devised a plan. the goal was to keep as my of the trees as possible and to treat/feed the trees that needed some help. We ended up taking some dead trees down and feeding others. His company was very responsive, did a great job, and took care to clean up debris. I will continue to use John for work needed on my property.
Description of Work: Tree removal, treatment, and feeding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles W W.
10/2012
5.0
tree service
  + -1 more
They did a lot of work for us. They have taken down trees, they trimmed trees and I think they did excellent jobs. They preserve the natural set up of a tree. They are very knowledgeable and professional on their works.
Description of Work: We have availed the tree services of Arbor Experts. They have taken down trees and trimmed trees for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joyce P.
10/2012
2.0
tree service
  + -1 more
They did an adequate job, but they didn't seem properly equipped. Furthermore, they didn't return to take down the tree's stump as promised.
Description of Work: They took down a dying spruce tree.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0


David W.
09/2012
5.0
tree service
  + -1 more
Very good company. I felt they were a little pricy compared to other companies, but given the quality and the care, I think this is an example of you get what you pay for. John explained that one tree was being choked by one its own roots and it needed to be removed and that the other tree had a large branch growing improperly and need the additional support of the cobra collar system when he did his estimate. I went back and did research and found that all was true, other tree services would have just trimmed the trees and been gone. They trimmed a little out of the trees to create a better air flow and both fertilized and treated them which he will monitor for 2 years. I thought it was great service. Additionally, he doesn't use buckets or booms and they don't climb with spikes, so all the care one can give to trees this company will do it. Excellent overall experiance.
Description of Work: They trimmed the trees, treated and fertilized, added a cobra system to one tree and cut a root out of another.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$617

Mike P.
09/2012
4.0
tree service
  + -1 more
It was fine
Description of Work: John seemed to know his stuff. He was professional and showed up when expected to do the work. It did take a little time for him to call me back for the initial contact. Also, there were a couple of limbs I asked to be cut that were not, and he left some extremely large logs behind my wood pile that I cannot move. He did not respond to my call asking him to complete these two tasks.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DAVID T.
08/2012
5.0
tree service
  + -1 more
We called John Hawkins and asked him to give us an estimate to remove some limbs from a tree that had been damaged by wind. We also asked him to review our other trees and make some recommendations. He did so and gave us an estimate. We authorized the work and he completed the job quickly. He answered our questions and was very professional and courteous.
Description of Work: John removed some limbs from a tree that had been damaged by wind. He also trimmed some other trees, applied a preventative chemical to an ash tree to protect it from ash borers, and sprayed another tree that had a minor disease.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Lynette G.
08/2012
5.0
tree service
  + -1 more
3 other arborists said the trees would have to be cut down. John said he'd try everything to save the tree before resorting to cutting it down. He treated them, and they're in perfect condition now.
Description of Work: I had three trees with fire blight, and they treated them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Eric W.
08/2012
5.0
tree service
  + -1 more
They did a good job for us. It was a lot of work. Some of the trees were dangerous and over a creek. They also did some fertilizing. They injected the trees and feed the trees and bushes. So we had five or six trees cut down and seven bushes treated. The rest of the trees were trimmed also. I will use them again when I need to.
Description of Work: We used Arbor Experts to cut down some tree and get rid of the stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Jan B.
08/2011
4.0
tree service
  + -1 more
We contacted Arbor Experts to come to our home and look at our Thornless Honey Locust that appeard to be dying - brown tips on leaves, shriveling new growth, etc. John Hawkins came out the next day and immediately diagnosed the problem as scale. He said the tree would need to be replaced and he could do that in the Fall for $200.00. We agreed to that, However, the same day another arborist came to look at the tree and gave it another diagnosis - herbicide burn from Imprellis. He detected some scale, but not what was causing the dying of the leaves and new growth. I think Mr. Hawkins truly believed scale was the correct diagnosis, but after hearing the second opinion, we believe the herbicide burn is mostly likely the cause. The second arborist didn't offer replacement, but instead said there was a class action suit against DuPont and advised us to contact our lawn care provider. Once the case against DuPont is settled, we would probably call Mr. Hawkins about replacing the tree.
Description of Work: Just came out to look at our Thornless Honey Lotust that appeared to be dying. Gave a diagnosis and offered to remove it and plant another one in the Fall.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID T.
04/2011
5.0
tree service
  + -1 more
The company was recommended by a neighbor. We were looking for a knowledgeable person to service the trees properly. We had many questions regarding which trees could be salvaged and tree maintenance. John was very helpful and answered our questions. He has a knowledge level well above the average tree service company. The work was done promptly and the appearance of the property improved greatly.
Description of Work: We had some damage from the ice storm. John repaired the trees, treated an ash tree in preparation of the ash borer, sprayed a spruce tree for blight, and provided information regarding the future maintenance of the trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Susan M.
01/2011
5.0
tree service
  + -1 more
This company has trimmed deadwood out of our trees and removed trees from our property. They are a small company and the owner is onsite during the work. Their clean up was excellent. The owner is pleasant to work with. Our work was delayed by a week because of staff illness because of the small size of this company but overall,we are very happy with them.
Description of Work: Tree trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

ANNE O.
11/2010
5.0
tree service
  + -1 more
They did a great job. did a really nice job on my fruit trees.
Description of Work: Removed a couple of trees and pruned a number of others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

JANE S.
10/2010
5.0
tree service
  + -1 more
Great. John Hawkins met me at our property and diagnosed the problem. He recomended against treatment and just asked that I keep him in mind for any future tree problems. I was very impressed with his professionalism and that he did not charge me anything for his trip out and diagnosis.
Description of Work: I had Arbor Experts out to diagnose and resolve a tree problem

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY ANN U.
11/2008
5.0
tree service
  + -1 more
He was very personable. He was very knowledgeable about what he was doing and really knew what he was talking about. He charged me a very reasonable price. He also promised me a time he would be there by and showed up by that time. He cleaned up really well when he was finished with the job.
Description of Work: Last time I hired John was to have him cut down an old spruce tree. I also had him trim and clean up three other large trees. I also had him clean up a tree that he wanted to save. He also braced up one of my Maple trees. He also removed some starter trees that had stared growing in my yard. He also gave me tips and advice to maintain some shrubs and to keep them alive. He also transferred some other starter trees from one location in my yard to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

ALAN AND JAN W.
10/2006
5.0
tree service
  + -1 more
He does real sophisticated tree removal. His name is John Hawkins. He is very skilled and very fairly priced. They were extremely polite and courteous.
Description of Work: Cut down two trees for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    948 Wilson Way, Franklin, IN 46131


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    Arbor Experts is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Arbor Experts accepts the following forms of payment: Check
    Yes, Arbor Experts offers free project estimates.
    No, Arbor Experts does not offer eco-friendly accreditations.
    No, Arbor Experts does not offer a senior discount.
    Yes, Arbor Experts offers emergency services.
    Yes, Arbor Experts offers warranties.
    Arbor Experts offers the following services: Tree & shrub planting, canopy & root pruning, deadwooding, thinning, young tree training, bracing, tree appraisals, root barriers, lightning protection, diagnosing root systems, insects, & diseases, organic fertilization, & flux, increment boring, fruit tree pruning, cabling & cobra systems. Does not climb with spikes, and does not use bucket trucks.
    Stump Grinding, Bark Tracing

    Contact information

    948 Wilson Way, Franklin, IN 46131


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day