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On Time Heating & Cooling

About us

We accept. Visa , Master Card, Discover card , We also offer spring and fall service contracts

Business highlights

Emergency services offered
24 years of experience

Services we offer

Installation, air duct and vent cleaning, appliances reconditioned, boilers, fire place conversions, furnace, gas line, heat pumps, heater, humidifiers, oil heat, repair and replacement of air conditioner, sales, solar panel, water heaters & electrical.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
0%
2
0%
1
18%
Showing 1-11 of 11 reviews
Richard T.
Jun 2021
1.0
Having talked to Mr. Long several times decided to get quote and have work done. He came out gave me a quote of 6600 with a 300 rebate. I said okay ready to go what do we need he said 5k up front no problem paid him on 5-20. Said would be able to get done by end of following week. Well didn't hear from Mr long so I contacted him via text on may 27th said something came up would be the following tues or wed. again didn't hear from him sent message wed no response then another Thursday he finally responded said that his employee had a death out of state so I was like ok sorry to hear that.(then found out it was a lie and he was on vacation) Said it would be following tuesday june 8th which him and his guy showed up was hear roughly 45 minutes and left said would need to get parts and be back thursday showed up then was hear 1.5 to 2 hours and left again said problem with his equipment would be back friday came again was here another 1.5 to 2 hours left again this after he promised would give me a discount and have ac on by friday mind u it was 90 plus degrees outside. So now saturday come brings 2 guys hear about 6 hours in which walter leaves and expects them to do it all contact him tells me his guy can turn it all on again 90 plus degrees his guys leave with the unit still not on. call walter upset because still not done he tells me that he is gonna knock 500 off and gonna show up on sunday morning to get the ac on and will finish furnace work by end of week. However when showed up Sunday morning had his guy loading his trailer up when i walk outside and says well im not gonna give you the 500 off so either you can accept that or were leaving. Now we are 3 weeks in I remind you so I told him to leave I would find someone else to finish the job. During inspect and new quote to finish found out that they had used some existing duct work under my house instead of replacing it all like we had talked about also have duct work laying on the ground under that house so very disappointed with services received and yet the job was no where near finished properly not to mention now have to pay another company to come and fix issues and get system up and running.

Rob P.
Jul 2016
1.0
He made me a deal to put a new heat pump in and fix the ventilation in the house. Paid upfront. He put the heat pump in and took 8 months to get it working and then never came back to finish the job.

Jonathan W.
Nov 2015
5.0
Yes, I recommend this pro
$38
The tech came, he did deliver work to check the system, then gave me some useful suggestion.

Monica C.
Apr 2015
5.0
Yes, I recommend this pro
$50
unknown
Response from On Time Heating & Cooling
"Hi [Member name removed] Thank you for your review it was our pleasure to work for you if you need us again please fell free to call us at anytime THANK YOU ONTIME HEATING AND COOLING"

Justin G.
Sep 2014
5.0
Yes, I recommend this pro
$125
unknown
Response from On Time Heating & Cooling
"Thanks [removed member name] For your review it was a pleasure working for you look forward to the next time Ontime Heating And Cooling Walter Long 765-242-1226"

Pat W.
Aug 2014
5.0
Yes, I recommend this pro
$5,275
Always on time. Courteous, knowledgeable, friendly. His crew was also very courteous. Cleaned up before they left.
We did not feel he was trying to take advantage of us. We are talking to Walter about another job.
Response from On Time Heating & Cooling
"Hi (member name removed) Thank you for your kind review we always try to do what ever it takes to leave our customer happy hope you in joy your new equipment and we will see you shortly on your other project Thank you ONTIME HEATING AND COOLING Walter Long 765-242-1226 765-654-5282 [email protected] walter"

Laura P.
May 2014
5.0
Yes, I recommend this pro
$38
Walter showed up on time, completed the work and explained the A/C system to me. He was friendly and helpful.
Response from On Time Heating & Cooling
"Thank you for your response we always try to inform our customers on there equipment it just makes it easer if there is a problem they can spot it quicker have it repaired before it would get worse that would be more of a cost to them Thank You Walter Long"

Toni P.
Apr 2014
5.0
Yes, I recommend this pro
$3,100
Fast service, great price, good work.
Response from On Time Heating & Cooling
"Thank you for your review it was a pleasure working for you look forward to the next time Thanks Ontime Heating and Cooling Walter Long"

Grace M.
Nov 2013
4.0
Yes, I recommend this pro
$38
It worked out great. He was very friendly and honest. He also didn't seem like he was trying to get me to spend more money with him.
Response from On Time Heating & Cooling
"Thank you for your kind review if you need us at any time please call Thanks Walter long Ontime heating and cooling"

Richard E.
Apr 2013
5.0
Yes, I recommend this pro
$1,600
Fast, professional, honest, service at a very good value! Great company to deal with!
Response from On Time Heating & Cooling
"Hi (member name removed) Thanks for your kind comments we try to take care of our customers as fast as we can it was a pleasure working with you and your family Thanks Walter Long Ontime Heating And Cooling"

David B.
Mar 2013
5.0
Yes, I recommend this pro
It has been 1 year and 4 months after he came and the heat pump is still working fine.
I'm writing this review because I searched for him and discovered that no one in the Frankfort, IN area had rated him.
I would invite others to use Mr. Long for service and see if you have the same positive results that we had.
Response from On Time Heating & Cooling
"Thank you {Member name removed} For your kind comments it was a plusher working for you we try to provide our customers with the highest standard of service anytime you need our service please give us a call Thank you Walter long Ontime heating and cooling 765-242-1226 [email protected] Ontime-heatingandcooling.com"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

On Time Heating & Cooling is currently rated 4.2 overall out of 5.

On Time Heating & Cooling accepts the following forms of payment: CreditCard

Yes, On Time Heating & Cooling offers free project estimates.

No, On Time Heating & Cooling does not offer eco-friendly accreditations.

No, On Time Heating & Cooling does not offer a senior discount.

Yes, On Time Heating & Cooling offers emergency services.

No, On Time Heating & Cooling does not offer warranties.