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Zehr Decorating Inc

About us

Evenings may be scheduled by appointment.

Business highlights

42 years of experience

Services we offer

Any drywall install, decorative painting, interior & exterior painting, removal & application of wallpaper., texture sealing

Amenities

Free Estimates

Yes

Reviews
4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Showing 1-2 of 2 reviews
Gail P.
Apr 2017
5.0
Yes, I recommend this pro
$775
She is very professional and checked the quality of the work. She checked on the workers during the project to make sure it is being done correctly and also when the work was completed.

Mary W.
Jun 2015
3.0
$1,995
Arrived on time first day and painted all ceilings and trim in each room and casting around windows. Now the trim work around the hallway and door frames was on already painted walls. They taped all around each frame except the one area around the den door frame and got trim paint all over the wall. My husband called her and she was rude and said well you have paint to the hall we can touch that up. We do not have that hallway paint anymore that was purchased 4 years ago and recently thrown out it got unusable and old looking. She claimed that I told her that we had hallway paint I certainly did not tell her that because I knew we had thrown that paint out. Then she calls the painter and he agrees with her that that was what I said. My husband was standing right there and heard her say do not paint these walls. So her comment to me was well I have to eat the cost of the paint and next time I will record our conversation and write it down and you sign it. So in other words she was calling me a liar. Then the next day they came to paint the walls of the rooms. Did great on the den and living room but awful job on the bathroom. They didn't sand any of the walls can see every imperfection and the old paint bleed through the new paint. I had to go and repaint there mistakes. This is the 3rd time I had Esther paint for me but never again is she coming here. She was Rude and in too much of a hurry to get the job done right. They were here the first day 4 hrs. and the second 6 hrs. I honestly think she had another job going and rushed mine and made mistakes doing the job. I have gotten Ester many jobs over the years of painting but will not recommend her again to any family and friends. I don't trust her anymore . Oh and also my husband bought breakfast for the guys the first day they were here and it really upset me that he stood next to her agreeing that I told them we had paint for the hallway. She lied and he backed her up. I most certainly did not tell them I had hallway wall paint. I knew we didn't. They lied to cover there mistakes and he did admit he didn't tape it off. You don't come in my house and play me for a fool. We are Done with Zehr and her Team !!
Response from Zehr Decorating Inc
"We thrive in the Ft Wayne and surrounding areas offering 28 years of integrity, honesty, and professional services. We have earned our way in being one of the top painting companies in the area. The reason for a delayed response to this review is we were unaware of the post until a long time customer notified us. They know us well and knew this is not who we are. We have many repeated customers dating back many years. What clearly happened is in her hall we were painting the trim only. That was very important because there we would need to do minor touch up on the walls. I asked homeowner do you have left over paint? She clearly responded yes to myself (owner) and one of my painters that has worked for the company for 19 years and has never or would ever be put in a position to be untruthful . Homeowner indicates her husband was present in this conversation. He was not . She became very upset when she discovered there was no touch up paint left but decided to place the blame on our company. I tried making her happy so I offered to furnish labor if she provides the paint. She seemed to be fine with that. After completion we did a walk through approval before paying the invoice. They were happy and paid the invoice. I reminded them again as I do with all my customers if anything was overlooked after payment to let me know. I service my accounts which is very important to me or any consumer . I was never notified in regards to the bathroom she indicates in her review which leaves no basis . She gave the company an A for responsiveness which indicates other in her review. Derogatory comments towards any company or persons can lead to further issues. I wish home owners the best. One thing we agree on is no further projects will be considered."

Licensing

State Contractor License Requirements

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FAQ

Zehr Decorating Inc is currently rated 4.0 overall out of 5.

Yes, Zehr Decorating Inc offers free project estimates.

No, Zehr Decorating Inc does not offer eco-friendly accreditations.

No, Zehr Decorating Inc does not offer a senior discount.

No, Zehr Decorating Inc does not offer emergency services.

No, Zehr Decorating Inc does not offer warranties.