R G & J LAWN & LANDSCAPING

We pay up front in two installments. (only because we demanded two) We do not receive any communication or evidence (billing) that indicate anything is ever done. Our agreement indicates we get a spring and fall fertilization. I have not seen any evidence that it has ever been done. Again no paperwork indicating completion of anything. We also have an agreement with them for snow removal. We prepaid two years ago for 6 snow removals (this was the way he did billing). We had three snow removals last year and have now had three this year ( although we specified no plowing if less than 2" of snow) of which one was less than the 2"'s. He is now saying that we owe him for one snow removal. During one communication I had with the owner, he asked if there was anything he could be doing better and I strongly suggested that he become more professional.