Polpo Group Heating & Cooling logo
Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Polpo Group Heating & Cooling

Heating and Air Conditioning Service, Air Duct Cleaning,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

We are a locally owned and operated HVAC company based in Fort Wayne, Indiana, serving all of Allen County with ambitions to expand. We noticed a growing trend of large corporate HVAC firms taking over the space that once was filled by smaller, locally owned companies. Witnessing this, we felt compelled to start our own HVAC company to reinstate the essence of local, personalized, and affordable service. We believe that HVAC service should not just be a transaction, it should be a relationship. Instead of upcharging and taking advantage of customers, our goal is to provide a cost-effective and personal experience. We care about our community and strive to keep your home comfortable at a fair price. Leveraging our extensive experience in trades and HVAC, we guarantee the same level of quality as the large corporations. But unlike them, we are proud to employ local technicians and staff. Living and working in Fort Wayne, we take pride in supporting our local economy. Our manager, brings a wealth of industry experience to our team, having held numerous roles ranging from warehouse manager to operations manager, even general manager at several of the larger corporate firms. Our dedicated team of installers and service technicians are thrilled to be part of our mission. They're eager to build the company they've always wished existed. Our administrative staff, too, is all locally sourced, not outsourced overseas. While we are a small team now, we are committed to growth. We are actively hiring and working with local trade schools to foster career development for our youth and demonstrate that Fort Wayne is a vibrant place to launch a successful career. We hope you will choose our local, employee-owned, reliable, and trustworthy team for your next HVAC service or system installation. Thank you for considering us, and we look forward to serving you.

Business highlights

Family owned & operated
Emergency services offered
Women owned and operated

Services we offer

Service Properly maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility costs. Regular service provides better temperature control, airflow, and humidity regulation, resulting in improved indoor comfort. System Replacement Replacing the entire heating, ventilation, and air conditioning system, including both the indoor and outdoor units, ductwork, and associated component typically done when the existing HVAC system is old, inefficient, unreliable, or no longer able to meet your heating and cooling needs effectively. Duct Work Well-designed and properly installed ductwork system improves comfort, energy efficiency, and the overall performance of your HVAC system.Distribute conditioned air from the heating or cooling unit to different areas of the building, ensuring proper airflow and temperature control. Indoor Air Quality (IAQ) We inspect your HVAC system, evaluating ventilation rates, measuring pollutant levels, and identifying potential sources of contamination. Ourindoor air quality products to improve the quality of the air in your home. Whether it’s a humidifier to make your air comfortable in the winter or a UV light to make your air healthier.

Services we don't offer

Boiler systems

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • PayPal
  • Financing Available
  • Check
  • CreditCard
Reviews
5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 25 reviews
Randi R.
May 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Devon came out to check our AC unit after it stopped working, and he quickly found the issue — just a simple switch in the electrical panel. He took the time to test the whole unit, made sure everything was running smoothly, and even scheduled our annual maintenance for next week to clean out the unit. He was thorough, respectful, and stayed to make sure everything was working correctly before he left. I really appreciated the great service!

Deborah G.
Apr 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
As always very professional. Devon was great. Made sure all my questions were answered and made sure any concerns were addressed. Since the very first time we called PG we have never had an issue. Friendly and so professional. Highly recommend. I highly recommend their maintenance program for $15 a month.

Travis P.
Apr 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,000
The whole team was super helpful. Angi was so helpful during scheduling and working with us on the one minor issue we had during the install process. Leo was super knowledgeable and explained how the process would go. The two technicians Devin/James were professional and communicated well. Their price was very competitive compared to the quotes we got from multiple competitors and we were able to get a more efficient system. The only issue we had was the blower was putting off way more force than we wanted, the technicians fixed this but it required us to get a new thermostat which Angi scheduled Leo to come in and install free of charge. We will be using them moving forward for any service related work and we’re very happy with the experience. Thank you Angi, Leo, Devin and James.

Tom C.
Apr 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Service persons showed up exactly on time. They did a very thorough inspection and cleaning of my furnace, and humidifier. Even cleaned the burner and all duct work. They showed me how to change the filter and how to save money on getting one. Very professional and a pleasure to work with, just like the original install crew.

Sally S.
Apr 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,500
Leo Gardner provided a fair and accurate assessment of our needs and gave us an unbeatable price for our new A/C and furnace! He also set up installation for the next day worked great for us! We are very grateful for PG! Mitchell and Alex came the next day to install everything and did so quickly and professionally. They were very friendly and answered all of our questions. You’ll be in great hands with PG! 10/10 recommend!

Sally S.
Apr 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,500
Leo Gardner got us a ‘can’t be beat’ price for our A/C and furnace! And he also set up next day installation for us! Amazing experience and will recommend PG to everyone!

Robert W.
Feb 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Leo and the pg team are great . Leo came had me watch what he was doing. Explained what he was doing. Answered the questions I had . I would higy recommend Leo and the PG team .

Randy S.
Jan 2025
5.0
Air Duct Cleaning
Yes, I recommend this pro
$500
Great! Quality work and good communication

Tricia G.
Dec 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$120
They were great showed up within hours on a holiday weekend. Got my furnace up and running.Thank God, As it's a very cold weekend in Indiana. He was punctual and nice and very informative

Brent W.
Oct 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
There was an issue I noticed with my brand new furnace over the last two days, and when they arrived to do their service call today, I showed them the problem. Needless to say, I was not too happy after spending all that money on a new furnace to have the problem I was currently experiencing. Long story short, it was a minor issue that they rapidly took care of and apologized for. The communication with the technician and the customer service provided was definitely way above average!!! Well done PG Heating & Cooling!!!

Valerie M.
Sep 2024
5.0
Air Duct Cleaning
Yes, I recommend this pro
$200
Very happy with the service and technician. Would definitely recommend this company.

Elwanda H.
Aug 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
This is an outstanding company! They truly work with you. They have handled every issue I have had promptly, professionally and completely. I would most definitely recommend to anyone. I have never felt like "just a customer".

Sherri G.
Aug 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Leo did awesome job explaining everything to me. Showed up timely. His pricing was competitive - I’m still researching my options for a furnace, air conditioner and air purifier system (for mold, dust…..). Leo’s system is one of the options I’m currently considering. I would highly suggest you give his options a consideration.

Brent W.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great communication on what they checked and filter information.

Cheryl P.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Leo came to our house to do a check up on our air-conditioner. He was very polite, I have an odd size filter & it needed replaced, I didn't have one so he went to his truck & made one for me & installed it. The purchase of the AC unit & furnance from this company comes with check ups. He even took time to pet & talk to our miniature doxies, they liked him too.

Nicholas H.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$9,000
They did a good job. They also were able to get this done very fast.

PM T.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,800
Leo did not give up until it was figured out what was wrong.

Randy S.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$10,000
PG Heating were very responsive to our AC upgrade. All of their techs were profedional and knowledgeable. Great personalities and cleaned up after completing the install of my mini split ac unit.

Kevin D.
Jul 2024
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I just got a quote from Chad. He is knowledgeable, professional, clear, a good salesman without using pressure. A good experience.

D Z.
May 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Leo was great to work with and he explained everything to me that he did and made some suggestion's. Very courteous and professional

Michael P.
May 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$250
Leo did a great job replacing the solenoid valve for my humidifier. He was calm, explained what he was doing, and verified that it was working properly before leaving

Simon B.
Apr 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,000
The team that installed my new furnace were courteous, knowledgeable and efficient. They did a great job of my install and were very clean and thorough.

Melissa S.
Apr 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
We are very happy with everything. We got a great deal on the equipment. They explained everything so we could understand. They came out the very next day and installed everything. We highly recommend them to everyone.

Linda J.
Apr 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,200
Efficient, friendly, good pricing. Knew what they were doing.

Anh L.
Apr 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$20,000
They do a great job install ac system, include ductwork for my house 65 years old.

Licensing

Bonded

Insured

Licensed*

Trade License Number

BD-4551

Trade License Locale

Indiana

Trade License Authority

Allen County Building Department

Trade License Expiration

12/31/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Polpo Group Heating & Cooling is currently rated 5.0 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Polpo Group Heating & Cooling accepts the following forms of payment: PayPal, Financing Available, Check, CreditCard

Yes, Polpo Group Heating & Cooling offers free project estimates.

No, Polpo Group Heating & Cooling does not offer eco-friendly accreditations.

Yes, Polpo Group Heating & Cooling offers a 10% senior discount.

Yes, Polpo Group Heating & Cooling offers emergency services.

Yes, Polpo Group Heating & Cooling offers warranties.

Polpo Group Heating & Cooling offers the following services: Service Properly maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility costs. Regular service provides better temperature control, airflow, and humidity regulation, resulting in improved indoor comfort. System Replacement Replacing the entire heating, ventilation, and air conditioning system, including both the indoor and outdoor units, ductwork, and associated component typically done when the existing HVAC system is old, inefficient, unreliable, or no longer able to meet your heating and cooling needs effectively. Duct Work Well-designed and properly installed ductwork system improves comfort, energy efficiency, and the overall performance of your HVAC system.Distribute conditioned air from the heating or cooling unit to different areas of the building, ensuring proper airflow and temperature control. Indoor Air Quality (IAQ) We inspect your HVAC system, evaluating ventilation rates, measuring pollutant levels, and identifying potential sources of contamination. Ourindoor air quality products to improve the quality of the air in your home. Whether it’s a humidifier to make your air comfortable in the winter or a UV light to make your air healthier.

Boiler systems