Services we offer
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
KELLY E.
11/2004
replacement windows
 + -1 moreOUR SALESMAN IGNORED OUR VOICE MAIL MESSAGES WHEN WE TRIED TO FIND OUT WHAT WAS HAPPENING WITH OUR CREDIT CHECK. IT TURNS OUT AFTER NUMEROUS CALLS TO THE COMPANY OFFICES IN CHICAGO, INDIANAPOLIS, AND FORT WAYNE HE HAD MADE A PROMISE THAT COULD NOT BE KEPT. IT WOULD HAVE BEEN NICE IF HE WOULD HAVE CALLED US AND BEEN HONEST. IF THIS IS THE WAY THEY TREAT ALL CUSTOMERS THEN I WOULD NOT REFER ANYONE ELSE TO THEM. THEY EVEN KNOW THAT I AM POSTING THIS AND THEY STILL DON'T RETURN OUR CALLS.
Description of Work: I CALLED THE COMPANY OFFICE IN CHICAGO AND SCHEDULED AN IN HOME DEMO FOR A SATURDAY. WHEN THE SALESMAN WAS AN HOUR LATE I CALLED TO SEE IF HE WAS COMING, THEY SAID HE IS SICK AND NOT COMING TODAY, BUT WE WILL GIVE YOU $500 OFF IF YOU PURCHASE OUR PRODUCT. ON MONDAY WHEN THE NEW SALESMAN SHOWED UP HE GOT RATHER PUSHY WHEN IT WAS TIME TO DECIDE AND SAID YOU DON'T NEED TO THINK ABOUT THIS, IF YOU WILL BUY IN 24 HOURS YOU WILL BUY NOW. WE AGREED TO PURCHASE THE WINDOWS WITH A DOWN PAYMENT THAT WAS REFUNDABLE AFTER THE WORK WAS COMPLETED. WE COULD FINANCE THE WHOLE AMOUNT. THE FINANCING DID NOT GO AS PROMISED. NOW WE ARE TRYING TO GET OUR MONEY BACK AND NO ONE WANTS TO RETURN OUR CALLS. WE KEEP GETTING TOLD TO CALL ANOTHER OFFICE AND EVERYONE KEEPS PROMISING TO CALL US BACK. THEY DON'T.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
112 E COLLINS RD, Fort Wayne, IN 46825
www.lifetymeexteriors.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Siding
FAQ
LIFETYME EXTERIORS is currently rated 1 overall out of 5.
No, LIFETYME EXTERIORS does not offer free project estimates.
No, LIFETYME EXTERIORS does not offer eco-friendly accreditations.
No, LIFETYME EXTERIORS does not offer a senior discount.
No, LIFETYME EXTERIORS does not offer emergency services.
No, LIFETYME EXTERIORS does not offer warranties.
LIFETYME EXTERIORS offers the following services: SIDING, WINDOWS
Contact information
112 E COLLINS RD, Fort Wayne, IN 46825
www.lifetymeexteriors.com